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Client Services Associate Jobs in Washington, NJ

Simon Quick Advisors

Associate

Morristown, NJ · On-site

Associate Location: Morristown, NJ (hybrid) Compensation: Starting at 80,000 (based on experience ... Accountability 2: Deliver High-Quality Client Service and Daily Communication Support: Serve as a ...

Simon Quick Advisors

Associate

Morristown, NJ · On-site

Associate Location: Morristown, NJ (hybrid) Compensation: Starting at 80,000 (based on experience ... Accountability 2: Deliver High-Quality Client Service and Daily Communication Support: Serve as a ...

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Client Services Associate information

See Washington, NJ salary details

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How much do client services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client services associate in Washington, NJ is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $24.23 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Washington, NJ?

The most popular types of Client Services jobs in Washington, NJ are:

What cities near Washington, NJ are hiring for Client Services Associate jobs?

Cities near Washington, NJ with the most Client Services Associate job openings:

Client Services Associate jobs near you

Associate

Simon Quick Advisors

Morristown, NJ • On-site

Full-time

Re-posted 24 days ago

Job description

Company: Simon Quick Advisors
Position: Associate
Location: Morristown, NJ (hybrid)
Compensation: Starting at 80,000 (based on experience), plus bonus and benefits
_______________________________________________________________________________
Company Description
Simon Quick Advisors is an independent, employee-owned RIA that offers holistic financial planning solutions for affluent families, business owners and executives.  We offer sophisticated strategies built around individual needs, preferences, risk tolerances, objectives, and tax considerations.
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Our purpose is to give our clients and our team the freedom to pursue what matters. We give our clients the peace of mind in knowing that they have a trusted partner in Simon Quick. This allows them to focus more of their attention on their careers, relationships, and hobbies. Similarly, we exist to serve our employees. We seek to provide our team with fulfilling careers, significant growth opportunities, and a best-in-class employee experience, ultimately giving them the same sense of freedom.
Mission of the Position
The Client Advisory Associate plays a vital role in delivering a high-touch, personalized client experience by supporting Client Advisors in the design and execution of comprehensive wealth management strategies. This includes contributions across key planning areas such as investments, tax, estate, insurance, and cash flow. The Associate ensures operational excellence, strengthens client relationships, and supports the creation of thoughtful, data-driven financial plans that align with each client’s unique goals. This role is intentionally structured as a developmental path toward becoming a lead advisor and obtaining the CFP® designation, offering exposure to all facets of holistic financial planning and client service.
Top Accountabilities
  • Accountability 1: Support the Development of Comprehensive Financial Planning and Investment Recommendations: Assist in analyzing client goals, needs, and financial data to propose tailored recommendations across all areas of wealth management including investment strategy, retirement planning, tax optimization, estate planning, and risk management.
    • KPI: Proactive identification of planning opportunities and quality of recommendations across multiple planning domains (e.g., tax, estate, insurance)
    • KPI: Accuracy and clarity of recommendations presented to the Client Advisor
  • Accountability 2: Deliver High-Quality Client Service and Daily Communication Support: Serve as a key point of contact for clients to support ongoing service needs, clarify planning strategies, and coordinate implementation across internal and external stakeholders.
    • KPI: High client satisfaction scores
    • KPI: Timely and professional response to client inquiries
  • Accountability 3: Execute and Monitor Investment and Financial Plan Implementation: Manage the operational execution of investment changes and financial planning recommendations, ensuring seamless coordination and documentation.
    • KPI: Zero data inconsistencies across internal systems
    • KPI: Timely execution and follow-through on client decisions
  • Accountability 4: Maintain and Review Client Performance and Planning Reports: Support the preparation and quality control of performance reports and planning updates, ensuring that they reflect current client objectives and financial conditions.
    • KPI: On-time and error-free delivery of client performance and planning reports
    • KPI: Accuracy in reflecting portfolio and planning changes
  • Accountability 5: Ensure Adherence to Fiduciary, Compliance, and Procedural Standards: Monitor and document client activity to ensure alignment with firm policies, fiduciary obligations, and best practices in client care.
    • KPI: 100% compliance with documentation and procedural standards
    • KPI: Timeliness of implementation and reporting

Other Duties & Responsibilities
  • Engage directly with clients to support a variety of service needs while helping to foster trusted, long-term relationships.
  • Coordinate with third-party providers, including custodians, investment managers, estate attorneys, and tax professionals, to facilitate timely and accurate execution of client strategies.
  • Interface with external investment managers to gather information, track investment activity, and support the alignment of client portfolios with overall planning goals.
  • Prepare meeting materials such as financial plans, performance reports, and investment summaries; participate in client meetings and capture next steps and follow-ups.
  • Uphold strict client confidentiality and remain vigilant in monitoring accounts for unusual or potentially fraudulent activity.
  • Collaborate with the Client Service Associate and other team members to ensure seamless execution of operational and administrative tasks.

Key Criteria/Requirements
  • Bachelor’s degree
  • 3-6 years of financial services experience
  • Experience with Fidelity and Schwab
  • Experience using DocuSign, Orion, Salesforce, and eMoney
  • Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • While the CFP® certification is not required upon hire, candidates are expected to pursue and obtain the CFP® designation as part of their long-term professional development once approved by management.

Key Competencies
  • Attention to Detail: Ability to spot discrepancies and ensure accuracy in financial data
  • Client Focus: Builds and maintains strong client relationships through excellent service
  • Problem Solving: Addresses issues with initiative and sound judgment
  • Communication: Effectively conveys ideas verbally and in writing
  • Technical Proficiency: Expert use of financial systems and software
  • Adaptability: Manages multiple tasks while meeting deadlines in a dynamic environment
  • Analytical Thinking: Applies logic and data analysis to decision-making
  • Accountability: Takes ownership of responsibilities and deliverables
  • Collaboration: Works well within a team, supporting collective goals
  • Confidentiality: Maintains privacy and trust with sensitive client information

Physical Requirements
  • Must be able to remain in a stationary position 50% of the time.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Simon Quick Advisors, LLC is an Equal Opportunity Employer and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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