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Client Services Associate Jobs in Troy, MI (NOW HIRING)

Travis Mathew

Part Time Client Associate

Troy, MI · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

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How much do client services associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client services associate in Troy, MI is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.41 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

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For Client Services Associate jobs in Troy, MI, the most frequently searched job titles are:

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What cities near Troy, MI are hiring for Client Services Associate jobs?

Cities near Troy, MI with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Troy, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,670 per year, or $21 per hour.

Registered Client Service Associate

Novi, MI • On-site

Bill Good Marketing
See more jobs at Bill Good Marketingexternal

Other

Re-posted 6 days ago

Job description

Licensed Client Service Associate

If you've spent years in financial services and the part you actually love is the client work, not the scoreboard, this might be worth a close look. We're adding a Licensed Client Service Associate to our team at The Financial Center and we're looking for someone who wants to go deep on serving clients well.

The Financial Center is a boutique financial services firm in Novi, MI. We take the work seriously and each other a little less so. The office is team-oriented, professional, and genuinely enjoyable to be part of. We've built a reputation on doing right by our clients, and we want someone who's ready to be a real part of that.

What You'll Do

This is not a back-office role. You'll work directly with our advisory team to support and strengthen client relationships while also meeting with clients in a consultative, service-focused capacity. You'll leverage your own industry experience to help deliver exceptional client support and guidance. This role is ideal for someone who enjoys working with clients and building relationships, but prefers a service-oriented environment rather than one driven by product sales or production quotas.

Day to day, you'll:

  • Serve as a primary point of contact for clients, handling requests and following through until they're fully resolved
  • Support meeting prep: pulling account information, preparing notes, and getting materials ready so advisors walk in ready to go
  • Assist with new client onboarding and the paperwork that comes with it
  • Meet with clients directly in a service and planning capacity, with responsibilities that expand as you build familiarity with the book
  • Keep client documentation accurate and current
  • Make sure compliance tasks are completed correctly and on schedule
  • Collaborate with our Financial Advisors, CSA, and Sales Assistant to keep things running smoothly

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