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Client Services Associate Jobs in Muskegon, MI (NOW HIRING)

H&R Block

Tax Associate

Allendale, MI · On-site

$51K - $68K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Fremont, MI · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Muskegon, MI · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Muskegon, MI · On-site

$54K - $72K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Holland, MI · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Muskegon, MI · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Grand Haven, MI · On-site

$53K - $71K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Muskegon, MI · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Whitehall, MI · On-site

$55K - $74K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

H&R Block

Tax Associate

Jenison, MI · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Muskegon, MI

Client Services Associate information

See Muskegon, MI salary details

$9

$20

$36

How much do client services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services associate in Muskegon, MI is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.60 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Muskegon, MI?

The most popular types of Client Services jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Client Services Associate jobs?

Cities near Muskegon, MI with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $42,096 per year, or $20.2 per hour.

Member Services Associate

BOYS AND GIRLS CLUB OF THE MUSKEGON LAKESHORE

Muskegon, MI • On-site

$13.73 - $15/hr

Part-time

Posted 17 days ago

Key responsibilities

  • Assist members with membership enrollments, renewals, account questions, and general customer service needs.

  • Conduct regular facility walkthroughs to ensure cleanliness, safety, and proper operation of equipment and spaces.

  • Receive and process payments, maintain accurate membership records, and provide information about facility services, programs, schedules, and policies.

Job description

MEMBER SERVICES ASSOCIATE POSITION DESCRIPTION


Title:  Member Services Associate

Reports To: Member Services Supervisor 

Wage:     $13.73-$15/ hour   

Status: Part Time hourly up to 25 Hours per week, Non-Exempt


PRIMARY FUNCTION: 

The Member Services Associate is responsible for providing exceptional customer service and creating a welcoming, safe, and clean environment for all fitness center members and guests. This position serves as a primary point of contact for members and assists with daily facility operations.


KEY JOB RESPONSIBILITIES:

  • Responsible for opening and or closing the fitness center, depending on scheduled shift times.

  • Greet and interact with members and guests in a friendly and professional manner. 

  • Assist members with membership enrollments, renewals, account questions, and general customer service needs. 

  • Competent in various computer softwares including the utilization of a CRM.

  • Provide information about facility services, programs, schedules, and policies.

  • Conduct regular facility walkthroughs to help ensure cleanliness, safety, and proper operation of equipment and spaces.


Additional Responsibilities

  • Uphold facility policies and procedures while providing a positive experience for members and guests. 

  • Help maintain a welcoming and organized front desk and facility environment. 

  • Maintain accurate and up-to-date membership records by tracking membership numbers, class attendance, and other relevant information within the club’s database. 

  • Receive and process payments in accordance with established procedures, ensuring all receipts and required forms are properly completed, signed, and distributed. 

  • Answer phones and ensure calls or messages are transferred to the appropriate person. 

  • Demonstrate strong verbal and written communication skills to ensure information is accurately and promptly communicated to the appropriate staff members. 

  • Contribute to a positive, productive, and professional work environment by maintaining a collaborative attitude and supporting team members as needed. 

  • Demonstrate a willingness to support and assist other departments as needed to help ensure the overall success of the facility. 

  • Attend scheduled staff meetings and actively participate in discussions, training, and team updates 


Relationships

  • Internal: Maintain close daily interaction with member services supervisor, fitness center direct, peers and fitness center members.

  • External: Maintain positive relationships with partner organizations, clients, and contracted services, as needed.


SKILLS/KNOWLEDGE REQUIRED:

  • High School diploma or GED preferred.

  • 1 year Customer service experience

  • Computer skills and the ability to learn various software 

  • CPR/AED certification required within 90 days of hire. 

  • Must possess excellent interpersonal and communication skills, and the ability to work with members in a positive, service based manner.

  • Ability to multi-task and maintain a controlled and professional demeanor.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT/QUALIFICATIONS:


  • Must be able to sit, stand or walk for extended periods of time.

  • Must be able to squat or bend 

  • Must be able to lift up to 50 pounds and carry up to 10 pounds for short periods of time.

  • Must be willing and able to actively participate in regular in-service training and maintain minimum fitness levels required to perform duties. 


DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this position.  It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.