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Client Services Associate Jobs in Muskegon, MI (NOW HIRING)

Yoder, Ainlay, Ulmer, & Buckingham

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Associate Attorney

Muskegon, MI · On-site

$80K - $112K/yr

... full-service law firm. Yoder Ainlay Ulmer & Buckingham, LLP is a full‐service law firm with ... This includes direct client contact, managing discrete matters, and developing practical judgment ...

Urgent

Yoder, Ainlay, Ulmer, & Buckingham

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Associate Attorney

Muskegon, MI · On-site

$80K - $112K/yr

... full-service law firm. Yoder Ainlay Ulmer & Buckingham, LLP is a full‐service law firm with ... This includes direct client contact, managing discrete matters, and developing practical judgment ...

Urgent

Doeren Mayhew

Senior Tax Associate

Grand Haven, MI · On-site

$74K - $91K/yr

Build strong client relationships and ensure client needs are being met * Maintain timely and ... Doeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its ...

Doeren Mayhew

Senior Tax Associate

Grand Haven, MI · On-site

$74K - $91K/yr

Build strong client relationships and ensure client needs are being met * Maintain timely and ... Doeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its ...

InsCipher

Tax Associate

Allendale, MI · On-site

$21 - $26/hr

Under the direction of the Filing Services Team Lead this role will be responsible for completing ... Ensure proper documents are received and reviewed from client submission * Conduct compliance and ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Muskegon, MI

Client Services Associate information

See Muskegon, MI salary details

$9

$20

$36

How much do client services associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client services associate in Muskegon, MI is $20.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Muskegon, MI? The most popular types of Client Services jobs in Muskegon, MI are:
What job categories do people searching Client Services Associate jobs in Muskegon, MI look for? The top searched job categories for Client Services Associate jobs in Muskegon, MI are:
What cities near Muskegon, MI are hiring for Client Services Associate jobs? Cities near Muskegon, MI with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,096 per year, or $20.2 per hour.

Customer Service Representative - Spring Lake Area

The Pivot Group

Spring Lake, MI • On-site

$39K - $59K/yr

Other

Re-posted 26 days ago

Job description


Customer Service Representative | Spring Lake, MI
Salary Range: $39,000 - $59,000 depending on experience
Are you a meticulous professional with a passion for excelling in customer service representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and supporting career growth. We are collaborating with companies in Spring Lake seeking experienced Customer Service Representatives.
We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.
The Opportunity
We partner with manufacturers across Spring Lake seeking Customer Service Representatives who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.
Key Responsibilities
  • Respond to customer inquiries regarding product specifications, orders, and delivery schedules.
  • Process customer orders accurately and efficiently using internal systems.
  • Collaborate with production and logistics teams to ensure timely order fulfillment.
  • Investigate and resolve customer complaints related to product quality or shipping errors.
  • Maintain detailed records of customer interactions and transactions.
  • Provide customers with updates on order status and any potential delays.
Recommended Qualifications
  • High school diploma or equivalent; some college preferred
  • 2+ years of customer service experience in a manufacturing or industrial setting
  • Proficiency with ERP systems (e.g., SAP, Oracle) and CRM software
  • Excellent communication and interpersonal skills, with the ability to explain technical information clearly
  • Ability to read and interpret technical documents, such as product specifications or order forms
Bonus Qualifications
  • Experience with ERP systems (e.g., SAP, Oracle) for order tracking and inventory management.
  • Familiarity with manufacturing processes or industry-specific terminology.
  • Certification in conflict resolution or advanced customer service.
  • Ability to read and interpret technical documents or product specifications.
  • Multilingual proficiency, especially in languages relevant to the company's customer base.

Job Titles That Should Apply
Customer Service Representative, Customer Service Rep, Client Services Representative, Customer Support Specialist, Customer Care Associate, Client Relations Specialist, Technical Support Representative, Help Desk Agent, Call Center Representative, Front Office Representative
Why The Pivot Group Network
The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic-they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.
If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search-market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.
Required Skills:
• Resume
• Offers
• Spring
• Inventory
• Support
• Product Quality
• Client Relations
• Logistics
• ERP
• Salary
• Hiring
• Partnerships
• Recruiting
• CRM
• Compensation
• Shipping
• Forms
• Customer Support
• Conflict Resolution
• SAP
• Inventory Management
• Manufacturing
• Specifications
• Interpersonal Skills
• Technical Support
• Records
• Oracle
• Preparation
• Software
• Customer Service
• Communication
• Management
Salary Package:
$ 39,000.00 - 59,000.00 (US Dollar)

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