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Client Services Associate Jobs in Riverview, FL (NOW HIRING)

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How much do client services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client services associate in Riverview, FL is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.31 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

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The most popular types of Client Services jobs in Riverview, FL are:

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Cities near Riverview, FL with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Riverview, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,561 per year, or $20 per hour.

Senior Client Services Specialist

American Integrity Insurance

Tampa, FL • On-site

$89K - $106K/yr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Our Company
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners
insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.
Brief Summary
Title: Senior Client Services Specialist
You'll Report To: Supervisor of Client Services and Billing
The Senior Client Services Specialist is responsible for providing support to the Underwriting team through offline work production and supplemental phone support.
What You'll Do
  • Working with underwriters to ensure that all required information is obtained to promptly and accurately issue new policies.
  • Completing workflow tasks as assigned.
  • Assisting with special projects as needed.
  • Processing of endorsements and policy changes.
  • Communicating with the respective underwriter regarding policy concerns, needs or changes when appropriate.
  • Directly supporting policy holders on behalf of select agent partners, providing full service, including coverage changes, recommendations and functions of a traditional agent.
  • Processing e-mails, system generated underwriting tasks and all other correspondence.
  • Providing overflow inbound call support to Underwriting and Client Service queues, including but not limited to, responding to inquiries and questions from agents and customers, providing agents and insureds with accurate information, and maintaining a superior level of customer service.
What You'll Need to be a Top Candidate
Education: Associates Degree preferred.
Experience: Two (2) or more years of personal lines experience at a carrier or agency.
Licensure: Active Florida Insurance sales/service license required, 20-44 or 2-20 preferred. CPCU, AINS, API preferred.
Knowledge:
  • Demonstrated skills in the use of computer software applications.
  • Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit.
  • Familiarity with various types of insurance policies preferred.
Skills:
  • Proven ability in customer service required.
  • Ability to communicate interpersonally with individuals and groups via telephone and in writing.
  • Ability to communicate effectively with a wide variety of technical / professional / consumer clients.
  • Ability to develop and maintain open and trusting working relationships with clients / agents in order to gather pertinent information.
  • Ability to balance timeliness and accuracy.
  • Ability to listen and communicate clearly while maintaining proper confidentiality.
  • Strong decision-making and problem solving skills.
  • Ability to innovate regarding methods and approaches to existing and future work processes.
  • Ability to be resourceful in information gathering and assess information for the best possible decision.

Schedule: 8:30-5:30pm, M-F. #LI-Onsite
Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
Travel: Minimum, as required.
ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
American Integrity Insurance Group is an Equal Opportunity Employer.

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