Client Services Associate Jobs in Gainesville, FL

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

About Bronson Commons

Bronson Commons is located in Mattawan, Michigan (on Red Arrow Highway off I-94 between Kalamazoo and Paw Paw). The 100-bed, all-private room facility specializes in short-term nursing care and therapy for adult patients following illness, injury or hospitalization. There is also a unit devoted to long-term care in a secure, homelike environment. Bronson Commons is known for excellence. It is certified by the Centers for Medicare & Medicaid Services (CMS) and has a five-star rating for overall quality (2008-2020). In addition, U.S. News & World Report listed it as one of the "Best Nursing Homes" (2013-2021).

Benefits and Incentives

• Day 1 benefits, competitive pay, advancement opportunities and more!
• Sign-On Bonus eligible for Full Time and Part Time hires!

Job Description and Responsibilities

• Culinary & Hospitality Associate Level 1:
  • Work under general supervision and according to established procedures to complete all assigned duties
  • Work comfortably on your own, as you may need to move throughout the facility to in-patient units, kitchens and cafes
  • Deliver meals to patient rooms
  • Introduce the patient menu to residents -discuss the meal options and ordering process, and explain prescribed diet and/or dietary restrictions based on the physician's diet order
  • Assist patients and families with meal ordering, using the Bronson Room Service computer system
  • Answer the Bronson Room Service phone line and take meal orders
  • Light and heavy cleaning, as assigned, including dishwashing and trash
  • Operation of cash register and patient meal ordering system(s)

• Culinary & Hospitality Associate Level 2:
  • Follow strict dietary guidelines and sanitation standards set forth by the Food and Nutrition Department
  • Function as a cook within both retail and in-patient culinary environments
  • Work quickly and efficiently, while maintaining composure and a positive attitude while working in busy kitchen environment
  • Properly prepare snacks and meals for residents using a variety of cooking methods
  • Prepare, portion, distribute and store various hot and cold food items according to recipes, production sheets, portion control standards, established procedures, and/or specific instructions
  • Measure, wash, clean, mix and combine ingredients for preparation of food production items (e.g., peels, dices, shreds, and slices fruit, vegetables, and other items)
  • Stock and fill food, label and date products
  • Operate automatic appliances and manual kitchen utensils

• EVS Associate
  • Maintain a clean, orderly and attractive facility
  • Clean lobbies, waiting rooms, rest rooms, utility rooms, exam rooms, offices, stairwells and other areas assigned
  • Dust and clean patients' rooms and bathrooms to maintain a clean and orderly environment for patients, staff, families and visitors
  • Remove trash from assigned areas and transports to disposal area
  • Cleans equipment and stores in assigned locations
  • Restocking of supplies in work areas as needed
  • May operate mechanical floor equipment such as IMops, vacuums, sweepers and other related environmental equipment
  • Document and maintain records of assigned cleaning tasks
  • Communicate information and requests as appropriate to the nurse and/or nurse aide
  • Receive working instructions, as work is frequently checked for accuracy and compliance with the established standards of quality and quantity.

• Laundry Associate
  • Maintain all laundry equipment in a sanitary fashion
  • Launder facility linens and patient personal clothing
  • Deliver and stock linen and return personal patient clothing to assigned room
  • Coordinates activities related to laundry services with supervisor, as needed
  • Remove trash/linen from assigned areas and transports to disposal area

Desired Qualifications for all Bronson Commons Service Roles

• Extensive customer service experience
• Strong organizational skills
• Self-motivated, independent and creative thinker
• Basic computer skills

Conditions that exist more than 90% of the work time:

• Maintain a safe workplace by keeping work area free of hazards, ensuring that all equipment, counters, utensils, and assigned work areas are properly cleaned and maintained, and correcting and/or properly reporting any safety hazards
• Must be able to regularly lift bulky or moderately heavy weights (up to 50 pounds), and occasionally assist with heavier tasks or expending the equivalent effort in pushing, pulling or otherwise handling material, equipment and other objects
• Occasionally assist with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects
• Work which is tiring mentally and/or visually
• Repetitive motion such as cutting, chopping or otherwise manipulating hand tools
• Balancing of multiple priorities in stressful situations and busy environments
• Work requiring high levels of strength and/or stamina

Shift

Full and Part Time

Scheduled Weekly Hours

24-40

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