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Client Services Associate Jobs in McHenry, IL (NOW HIRING)

RTC

Client Services Representative

Rolling Meadows, IL · On-site

$42K - $62K/yr

We are looking for a dynamic Client Services Representative to join our team. This multifaceted ... Discounts to eligible fitness centers for associates enrolled with Blue Cross. * Preventative Care ...

RTC

Client Services Representative

Rolling Meadows, IL · On-site +1

$42K - $62K/yr

We are looking for a dynamic Client Services Representative to join our team. This multifaceted ... Discounts to eligible fitness centers for associates enrolled with Blue Cross. * Preventative Care ...

Wells Fargo

Client Associate

Schaumburg, IL · On-site

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... Establish and service client accounts, prepare forms, research account inquiries and/or issues, and ...

New

Omnicom Group Inc.

Client Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

The Client Services Rep is responsible for assisting in duties associated with order processing ... We know that when our associates are empowered to bring their whole selves to work, they feel ...

Gallagher

Associate Client Service Manager

Rolling Meadows, IL · On-site

$14.50 - $20/hr

Overview At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial ... You'll also help secure existing business, explore opportunities for additional services, and ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for client services associate in McHenry, IL is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.62 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

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For Client Services Associate jobs in McHenry, IL, the most frequently searched job titles are:

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Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in McHenry, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $45,869 per year, or $22.1 per hour.

Client Services Representative

RTC

Rolling Meadows, IL • On-site

$42K - $62K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

JOB SUMMARY:
We are looking for a dynamic Client Services Representative to join our team. This multifaceted role offers an exciting work environment that brings new challenges and opportunities each day. As a key team member, you will be instrumental in maintaining the highest standards that our clients have come to expect of RTC for decades.
ESSENTIAL FUNCTIONS:
  • Ability to manipulate and analyze client data.
  • Coordinate all tasks necessary to support the client's demands.
  • Monitor all customer deliverables and resolve any issues efficiently within the specified timeframe.
  • Collaborate with internal teams to address complex customer issues and escalate when necessary.
  • Assist in monitoring sales performance metrics, such as late shipments and order defect rates, and take necessary actions to improve performance.
  • Perform accurate and efficient data entry tasks, ensuring data integrity and consistency across systems.
  • Maintain and update ERP system records, including customer information, inventory levels and financial data.
  • Oversee daily logistic operations, including the scheduling and tracking of shipments.
  • Detail-oriented and capable of prioritizing multiple tasks in a constantly changing business to business environment.
  • Ability to adapt and shift priorities based on internal and external business needs.

Education, Experience, and Skill Requirements:
  • Bachelor's Degree a plus, but not required.
  • ERP experience required.
  • Proficient in all Excel and Word applications; an Excel test is required.
  • The ability to work in a fast-paced environment and prioritize workload
  • Maintains clear and effective communication.
  • Deals constructively with issues that do not have clear solutions.
  • Supports the team by empowering others and positively contributing to the overall success of the organization.
  • Applicants must be 18 or older.

About RTC
RTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain. RTC has the integrated capabilities and product development experience to solve these needs and provide you with solutions that help grow your business in retail. Learn more at http://www.rtc.com/.
Information about RTC and our benefits are listed here and details about the job opening are below.
Why should you consider a career at RTC?
Benefits
  • 401(K) Plan with company match (we also offer a Roth option)!
  • Hybrid work-from-home program offered
  • Health Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)
  • Dental Insurance with two plan options (both PPO Plans)
  • Flexible Spending for Health and/or Dependent Care
  • Commuter Transit benefit
  • Critical illness benefit
  • Life Insurance (we cover 3 times your salary - you can purchase more)
  • Short-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)
  • 2 weeks of paid Parental Leave
  • 16 PTO Days (full year)
  • 9 Paid Holidays
  • Tuition Assistance

Perks
  • Fun Friday Hours - get a head start on your weekend by leaving at 2:30 every Friday (year-round!)
  • Volunteer Time Off (VTO) plus company-sponsored volunteer events.

Wellness
  • PTO is encouraged not only for vacations but mental health breaks.
  • Work/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.
  • Discounts to eligible fitness centers for associates enrolled with Blue Cross.
  • Preventative Care is covered at 100% (annual check-ups and screenings).
  • Lactation rooms are available for new mothers at both Rolling Meadows & all 3 plant locations.
  • Annual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if the associate elects to go elsewhere.

Compensation
The base salary range for this position is budgeted for $42,865-$62,321, with eligibility for overtime after 40 hours worked and an annual bonus. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand. The full salary range for this role reflects this position's competitive labor market value and provides an opportunity to progress as associates grow and develop within the role. Bonuses are paid based on RTC's financial results. Any payouts awarded in the first year of employment are pro-rated based on the start date. Program rules are subject to change at management's discretion.
Career Development & Training
We encourage your professional growth and development. We offer mentors with deep industry experience, and management who will assist you in defining and realizing your short and long-term career goals and a variety of opportunities for training and advancement.
RTC is an equal opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, veteran status, religion, or any other basis prohibited by law. RTC is in compliance with Child Labor Laws.
https://www.eeoc.gov/poster
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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