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Client Services Associate Jobs in Denver, NC (NOW HIRING)

Addison Group

Client Services Associate

Charlotte, NC · On-site

$22 - $24/hr

Client Services Associate Location: Charlotte, NC Industry: Insurance / Professional Services Pay: $22/hr.-$24/hr. Benefits: This position is eligible for Medical, Dental, Vision, and 401K. 40-Hour ...

Addison Group

Client Services Associate

Charlotte, NC · On-site

$22 - $24/hr

Client Services Associate Location: Charlotte, NC Industry: Insurance / Professional Services Pay: $22/hr.-$24/hr. Benefits: This position is eligible for Medical, Dental, Vision, and 401K. 40-Hour ...

Crestfield Talent

Client Services Associate

Charlotte, NC · On-site

$43K - $51K/yr

Crestfield Talent is seeking a professional Client Services Associate to support customers and assist with day-to-day account communication. This full-time position is suited for someone who is ...

Crestfield Talent

Client Services Associate

Charlotte, NC · On-site

$43K - $51K/yr

Crestfield Talent is seeking a professional Client Services Associate to support customers and assist with day-to-day account communication. This full-time position is suited for someone who is ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Denver, NC

Client Services Associate information

See Denver, NC salary details

$9

$20

$37

How much do client services associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client services associate in Denver, NC is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $23.12 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Denver, NC?

The most popular types of Client Services jobs in Denver, NC are:

What job categories do people searching Client Services Associate jobs in Denver, NC look for?

The top searched job categories for Client Services Associate jobs in Denver, NC are:

What cities near Denver, NC are hiring for Client Services Associate jobs?

Cities near Denver, NC with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Denver, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,101 per year, or $20.7 per hour.

Client Services Associate

Addison Group

Charlotte, NC • On-site

$22 - $24/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Job Title: Client Services Associate
Location: Charlotte, NC
Industry: Insurance / Professional Services
Pay: $22/hr.-$24/hr.
Benefits: This position is eligible for Medical, Dental, Vision, and 401K.
40-Hour Workweek | Full-Time Contract
About Our Client:
Addison Group is partnering with our client to hire a Client Services Associate. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working with people while managing detailed processes and documentation. The ideal candidate will be organized, detail-oriented, comfortable handling paperwork, and able to learn new systems and processes quickly. This is an in-office position offering the opportunity to work alongside a collaborative team while supporting clients throughout the insurance application process.
Job Description:
The Client Services Associate will provide exceptional customer service and administrative support to both internal and external clients. This role is responsible for assisting with insurance applications, processing documentation, communicating with clients, coordinating with insurance carriers, and maintaining accurate customer records. The ideal candidate is someone who enjoys a fast-paced environment, can manage a high volume of communication, and takes pride in accuracy, organization, and timely follow-up. This position requires someone who can work independently while also collaborating effectively with a team.
Key Responsibilities:
  • Maintain accurate customer databases using internal systems and Microsoft Excel.
  • Assist clients with completing insurance applications and related documentation.
  • Submit and process insurance applications accurately and efficiently.
  • Prepare and send rate quotes for both under -65 and over -65 clients.
  • Respond to a high volume of client communications, including 60+ emails per day.
  • Provide professional and timely responses to client questions and requests.
  • Follow up with insurance carriers regarding application status and outstanding items.
  • Communicate application updates to clients and ensure they remain informed throughout the process.
  • Complete Medicare Part D and Medicare Advantage prescription drug plan reviews.
  • Maintain accurate client records, application documentation, and tracking information.
  • Monitor application progress and follow up on outstanding requirements.
  • Send timely thank-you correspondence within 10 days of application approval.
  • Maintain professional and technical knowledge through ongoing review of industry information and publications.
  • Manage multiple processes and priorities while maintaining accuracy and meeting deadlines.
  • Perform additional administrative and client service duties as needed.

Qualifications:
Required:
  • Exceptional customer service and interpersonal communication skills.
  • Strong administrative and written communication abilities.
  • Excellent organizational and time-management skills.
  • Strong attention to detail and ability to manage complicated processes.
  • Ability to handle a high volume of emails and client requests.
  • Strong Microsoft Office skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Publisher.
  • Strong reporting and data management skills.
  • Ability to retain detailed process information and learn new systems quickly.
  • Strong analytical, critical-thinking, and problem-solving abilities.
  • Professionalism and strong interpersonal skills.
  • Good mathematical skills and ability to work accurately with numbers.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong follow-up skills and ability to manage tasks through completion.
  • Comfortable working with confidential client information.

Additional Details:
  • Schedule: Monday-Friday, 40 hours per week.
  • Work Arrangement: Fully in-office.
  • Employment Type: Full-time contract.
  • Fast-paced, detail-oriented environment with a strong focus on client service and administrative accuracy.
  • Position requires frequent communication with clients and insurance carriers.
  • Training will be provided on internal systems, workflows, insurance applications, and applicable processes.
  • Candidates should be comfortable managing multiple priorities, detailed paperwork, and documentation.
  • Consistent attendance and reliability are expected.
  • Ability to manage multiple deadlines and complete timely follow-up is essential.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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