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Client Services Associate Jobs in Decatur, AL (NOW HIRING)

Kelly Services

Production Associate

Huntsville, AL · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Kelly ® is looking for a Production Associate to work at a premier manufacturing client in ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

MAULDIN & JENKINS LLC

Tax Associate - Athens, AL

Athens, AL · On-site

$49K - $65K/yr

Mauldin & Jenkins, LLC is seeking a Tax Associate. The candidate will be required to have obtained ... clients and client executives to provide tax planning, consulting, and compliance services

H&R Block

Tax Strategist

Arab, AL · On-site

$100K - $131K/yr

Provides guidance and assistance to Associate Tax Strategists as needed Required Qualifications ... Client Services experience * Ability to complete assigned projects on time with minimal supervision

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All JobsClient Services Associate JobsClient Services Associate Jobs in Decatur, AL

Client Services Associate information

See Decatur, AL salary details

$9

$21

$38

How much do client services associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client services associate in Decatur, AL is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Decatur, AL?

The most popular types of Client Services jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Client Services Associate jobs?

Cities near Decatur, AL with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,683 per year, or $21 per hour.

Client Care Representative/Dispatcher

Benjamin Franklin Plumbing

Huntsville, AL • On-site

$32K - $43K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Benjamin Franklin Plumbing rating

8.2

Company rating: 8.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Transform Your Career with Benjamin Franklin Plumbing!


At Benjamin Franklin Plumbing, we’re not just plumbers—we’re champions of superior service and exceptional customer care. We take pride in our reputation for excellence and are dedicated to making every customer interaction memorable and positive. If you’re passionate about delivering outstanding service, building meaningful relationships, and maximizing opportunities to grow this business, we invite you to join our team. Here, your integrity, expertise, and dedication will shine, and you’ll find a rewarding career in a supportive and growth-oriented environment.
 
Client Care Representative/Dispatcher: Ensures that the first interaction a client has with our organization is first rate in terms of service quality, and maintains a courteous demeanor with all customers and associates
 
Primary Responsibilities:

·         Handles incoming calls, schedules appointment windows, and holds debriefing with technicians daily
·         Effectively manages conflict resolution with clients through clear communication, addressing all concerns, or problems expediently
·         Maintains the service technician schedules and dispatches technicians as service calls are completed
·         Responds to customer inquiries regarding company schedule and requested lead times, equipment service, and service invoicing
·         Follows up and schedules preventive maintenance service appointments
·         Reviews completed service work orders for accuracy. Prepares invoices and timecards for processing
·         Participates in inventory administration and oversight
·         Responds to service technician requests both online and by phone
 

 Requirements:

•        Minimum of two years of experience in related industry with client care and dispatch experience
•        Experience in ServiceTitan software
•        Advanced communication and customer service skills
•        Geographical knowledge of service area and/or GPS/map reading skills
•        Experience in using Microsoft Word and Excel
•        Ability to pass a background check
 
Educational/Certification Requirements:

• GED or High School Diploma
 
Benefits:

  • Competitive Pay
  • Health/Vision/Dental insurance
  • 401(k)
  • Paid time off
  • Training & Development
 
 
 
 
 
 
 
 
 
 

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