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Client Services Associate Jobs in Cincinnati, OH

Level Up USA

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Client Services Associate

Cincinnati, OH · On-site

$40K - $44K/yr

Level Up USA is hiring a Client Service Representative in Cincinnati, OH. At Level Up USA, our customer acquisition campaigns allow our clients to grow and foster new partnerships in the greater ...

New

UBS

Registered Client Service Associate

Cincinnati, OH · On-site

Key responsibilities A Client Service Associate serves as the first point of contact when a client ... services industry • Strong interpersonal communication skills with a client-first mindset • ...

UBS

Registered Client Service Associate

Cincinnati, OH · On-site

Key responsibilities We're looking for a Registered Client Associate to: • Serve as the first ... services industry • Strong interpersonal communication skills with a client-first mindset • ...

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Client Services Associate information

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How much do client services associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client services associate in Cincinnati, OH is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.99 per hour, depending on experience, location, and employer.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

More about Client Services Associate jobs

What are the most commonly searched types of Client Services jobs in Cincinnati, OH?

The most popular types of Client Services jobs in Cincinnati, OH are:

What are popular job titles related to Client Services Associate jobs in Cincinnati, OH?

For Client Services Associate jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Client Services Associate jobs in Cincinnati, OH look for?

The top searched job categories for Client Services Associate jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Client Services Associate jobs?

Cities near Cincinnati, OH with the most Client Services Associate job openings:

Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,709 per year, or $21.5 per hour.

Client Services Associate

Level Up USA

Cincinnati, OH • On-site

$40K - $44K/yr

Full-time

Medical, PTO

Posted 3 days ago

New

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Job description

Level Up USA is hiring a Client Service Representative in Cincinnati, OH. At Level Up USA, our customer acquisition  campaigns allow our clients to grow and foster new partnerships in the greater Cincinnati area. As a Client Service Representative you will provide full customer account management and sales support regarding products and services, including explaining pricing and completing sales. 


About Us:

Level Up USA is an established leader in Cincinnati, OH. Our knowledgeable team is well-versed in the extensive benefits that fiber optics offers Internet users in comparison to traditional connectivity solutions. By connecting local markets with innovative technology solutions we are working toward a faster and more advanced future.


Client Services Representative Responsibilities:

Our Client Services Representative will be required to acquire new customers, while introducing them to new / upgraded features as it relates to their existing telecommunications services. You will also be responsible for adding new program customers through customer service efforts.


Company Culture:

Our firm looks for committed individuals interested in working with us long-term. We offer promotions based on merit rather than seniority, giving every person the chance to use our fully trained team to achieve success. Those who prove themselves take on greater responsibility at their own pace.


Our leadership provides one-on-one mentorship sessions for trainees with a designated executive. This personalizes the training process and allows our brand ambassadors to build new skills and capitalize on their talents.


Requirements:

  • Relevant field of study
  • Excellent communication skills
  • Customer Service Skills
  • Collaborate in Team Environment
  • Interested in career development in a client facing role
  • MacOS proficiency 


Submit your resumé today for consideration!

Level Up USA is an equal opportunity employer.

Company Description

Level Up USA is a Cincinnati-based marketing, sales, and events company helping brands create unforgettable customer experiences and drive real growth.

We partner with leading brands and emerging innovators to deliver high-impact campaigns, develop future leaders, and create opportunities for ambitious professionals to grow.

Built on people, performance, and purpose, we're turning bold ideas into results, one connection at a time.