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Client Services Associate Jobs in Cambridge, MA (NOW HIRING)

HB Travels

Client Services Associate / Travel

Salem, MA · On-site

About the job Client Services Associate / Travel Are you passionate about travel and committed to delivering outstanding client service? We are seeking Client Services Associates / Travel to join our ...

Squaremouth

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

Client Services Associate At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone ...

New

HUB International

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s team in our Boston, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CRM ...

New

HUB International

Client Services Associate

Wilmington, MA · On-site

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Wilmington, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CR ...

New

Squaremouth

Client Services Associate

Boston, MA · On-site

$20.44 - $30/hr

Client Services Associate We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Boston, MA office on a hybrid work schedule. Specific ...

New

HUB

Client Services Associate

Boston, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for an Client Services Associate to join our Employee Benefit s team in our Boston, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CRM ...

New

HUB

Client Services Associate

Wilmington, MA · Hybrid

$20.44 - $30/hr

We currently have an opportunity for a Client Services Associate to join our Employee Benefits team in our Wilmington, MA office on a Hybrid work schedule. SPECIFIC RESPONSIBILITIES : * Assist the CR ...

New

Foundation Medicine

Client Services Associate

Boston, MA · On-site

$42K - $53K/yr

The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI, and ...

Foundation Medicine

Client Services Associate

Boston, MA · Hybrid

$42K - $53K/yr

The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI, and ...

Digital FCU

Client Services Associate II

Chelmsford, MA · On-site

$27.50 - $33/hr

Description The Client Services Associate IIsupports the Financial Advisor(s) in the prospecting, marketing, sales and service of investment productswhile consistently meeting a high level of service ...

Chase

Client Service - Associate I

Boston, MA · On-site

As an Associate I in Investment Middle Office Services - Client Operations, your key responsibility will be to provide premier service delivery and ensure the accurate and timely delivery of the ...

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All JobsClient Services Associate JobsClient Services Associate Jobs in Cambridge, MA

Client Services Associate information

See Cambridge, MA salary details

$11

$24

$45

How much do client services associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client services associate in Cambridge, MA is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client services associate?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What is a client services associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What are some common challenges faced by client services associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a client services associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
More about Client Services Associate jobs
What are the most commonly searched types of Client Services jobs in Cambridge, MA? The most popular types of Client Services jobs in Cambridge, MA are:
What are popular job titles related to Client Services Associate jobs in Cambridge, MA? For Client Services Associate jobs in Cambridge, MA, the most frequently searched job titles are:
What job categories do people searching Client Services Associate jobs in Cambridge, MA look for? The top searched job categories for Client Services Associate jobs in Cambridge, MA are:
What cities near Cambridge, MA are hiring for Client Services Associate jobs? Cities near Cambridge, MA with the most Client Services Associate job openings:
Client Services Associate jobs near you
Infographic showing various Client Services Associate job openings in Cambridge, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,337 per year, or $24.7 per hour.

Client Services Associate / Travel

HB Travels

Salem, MA • On-site

Other

Re-posted 19 days ago

Job description

About the job Client Services Associate / Travel
Are you passionate about travel and committed to delivering outstanding client service? We are seeking Client Services Associates / Travel to join our growing team. This opportunity is ideal for motivated individuals who thrive in a client-focused environment and are eager to build a rewarding career in the travel industry with complete flexibility.
Key Responsibilities

  • Provide personalized travel support and recommendations tailored to client needs
  • Design customized vacation packages, including resorts, cruises, excursions, and tours
  • Manage the end-to-end booking process to ensure seamless travel experiences
  • Maintain strong client relationships through proactive communication and follow-up
  • Stay current with travel industry trends, destinations, and emerging opportunities
Qualifications
  • Genuine passion for travel and customer service excellence
  • Strong communication, organizational, and problem-solving skills
  • Ability to work independently in a remote environment
  • Prior experience in customer service or travel (a plus, but not required)
  • Must be 18+ with reliable internet and a dedicated workspace
What We Offer
  • Flexible scheduling with complete work-life balance
  • Comprehensive training and onboarding ,no prior experience required
  • Ongoing mentorship and professional development
  • Unlimited earning potential with commission-based income
  • Exclusive travel perks, discounts, and benefits
  • Opportunity to obtain IATA accreditation for qualified participants

If you are seeking a professional, flexible, and growth-oriented role where you can combine your love for travel with exceptional client service, this may be the perfect fit.
Apply today to explore a career as a Client Services Associate / Travel.

Apply