Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Client Services Account Manager
Reno, NV · On-site
... coordination. * Adhere to all ALS health, safety, and environmental policies and procedures ... client services personnel. * Liaise with the Quality Control (QC) Department and external ...
Client Services Account Manager
Reno, NV · On-site
... coordination. * Adhere to all ALS health, safety, and environmental policies and procedures ... client services personnel. * Liaise with the Quality Control (QC) Department and external ...
Service Account Coordinator
Louisville, KY · On-site
$49K - $53K/yr
This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.
Service Account Coordinator
Louisville, KY · On-site
$49K - $53K/yr
This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As an SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As an SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Service Account Coordinator
Orlando, FL · On-site
The Service Account Coordinator will support daily account operations, maintain strong client ... services and projects. Responsibilities * Serve as a primary point of contact for client ...
Service Account Coordinator
Orlando, FL · On-site
The Service Account Coordinator will support daily account operations, maintain strong client ... services and projects. Responsibilities * Serve as a primary point of contact for client ...
The Service Account Coordinator will support daily account operations, maintain strong client ... services and projects. Responsibilities * Serve as a primary point of contact for client ...
Quick apply
The Service Account Coordinator will support daily account operations, maintain strong client ... services and projects. Responsibilities * Serve as a primary point of contact for client ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Account Coordinator, Linear Client Services (NY)
New York, NY · On-site
$23.50 - $27.89/hr
... the Account Coordinator will play a key part in supporting client relationships, ensuring campaigns run smoothly from start to finish, and helping deliver exceptional service that drives results.
Account Coordinator, Linear Client Services (NY)
New York, NY · On-site
$23.50 - $27.89/hr
... the Account Coordinator will play a key part in supporting client relationships, ensuring campaigns run smoothly from start to finish, and helping deliver exceptional service that drives results.
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business ...
Service Account Coordinator
Louisville, KY · On-site
$49K - $53K/yr
This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.
Service Account Coordinator
Louisville, KY · On-site
$49K - $53K/yr
This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction.
Service Account Coordinator
Washington, DC · On-site
$49K - $53K/yr
... ensure seamless coordination of services and a high standard of client satisfaction ... Monitor account activity and maintain accurate records and documentation * Assist in resolving ...
Service Account Coordinator
Washington, DC · On-site
$49K - $53K/yr
... ensure seamless coordination of services and a high standard of client satisfaction ... Monitor account activity and maintain accurate records and documentation * Assist in resolving ...
Service Account Coordinator
Washington, DC · On-site
$49K - $53K/yr
... ensure seamless coordination of services and a high standard of client satisfaction ... Monitor account activity and maintain accurate records and documentation * Assist in resolving ...
Service Account Coordinator
Washington, DC · On-site
$49K - $53K/yr
... ensure seamless coordination of services and a high standard of client satisfaction ... Monitor account activity and maintain accurate records and documentation * Assist in resolving ...
Service Account Coordinator
Dallas, TX · On-site
This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is ...
Service Account Coordinator
Dallas, TX · On-site
This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is ...
This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is ...
This role plays a key part in maintaining strong client relationships, ensuring service delivery excellence, and coordinating internal processes to meet client expectations. The ideal candidate is ...
Service Account Coordinator
Nashville, TN · On-site
Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management ...
Service Account Coordinator
Nashville, TN · On-site
Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management ...
Client Account Coordinator
Manchester, IA · On-site
$22 - $26/hr
Client Account Coordinator Location: Manchester, IA | In-Office (On-Site) Schedule: Monday-Friday ... This role provides support across customer service and logistics functions, helping maintain ...
Client Account Coordinator
Manchester, IA · On-site
$22 - $26/hr
Client Account Coordinator Location: Manchester, IA | In-Office (On-Site) Schedule: Monday-Friday ... This role provides support across customer service and logistics functions, helping maintain ...
Service Account Coordinator
Orlando, FL · On-site
$48K - $52K/yr
Skillbridge Academy is seeking a detail-oriented and organized Service Account Coordinator to support client relationships, coordinate service activities, and ensure a seamless customer experience.
Service Account Coordinator
Orlando, FL · On-site
$48K - $52K/yr
Skillbridge Academy is seeking a detail-oriented and organized Service Account Coordinator to support client relationships, coordinate service activities, and ensure a seamless customer experience.
Service Account Coordinator
Nashville, TN · On-site
Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management ...
Service Account Coordinator
Nashville, TN · On-site
Service Account Coordinator Scope of Work: The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management ...
Client Services Account Coordinator information
See salary details
$12.02 - $13.57
14% of jobs
$13.57 - $15.12
0% of jobs
$15.12 - $16.67
0% of jobs
$16.67 - $18.23
8% of jobs
$18.38 is the 25th percentile. Wages below this are outliers.
$18.23 - $19.78
23% of jobs
The median wage is $20.55 / hr.
$19.78 - $21.33
9% of jobs
$22.42 is the 75th percentile. Wages above this are outliers.
$21.33 - $22.88
29% of jobs
$22.88 - $24.43
13% of jobs
$24.43 - $25.98
2% of jobs
$25.98 - $27.53
0% of jobs
$27.53 - $29.09
1% of jobs
$12
$20
$29
How much do client services account coordinator jobs pay per hour?
What is a client services account coordinator?
What are the key skills and qualifications needed to thrive as a Client Services Account Coordinator?
How does a Client Services Account Coordinator typically collaborate with internal teams to ensure client satisfaction?
What does a Client Services Account Coordinator do?

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted yesterday
STERIS rating
8.2
Based on 131 frontline employees who took The Breakroom Quiz
55th of 887 rated healthcare providers
Job description
As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met. You will serve as the primary partner with our Customers to ensure our SPM software is meeting their needs and enhancing the operation of their sterile processing departments while focusing on Customer-focused initiatives. You will be expected to drive success and lead the team as they provide excellent support to our Customers, meet high expectations, and develop a strong partnership with our Customers.
This role will be based out of Boston, MA with 50% - 70% travel.
What you will do as a Client Services Account Manager
- Lead current Customers in identifying additional solutions to help increase their utilization of SPM (interfaces, modules, mobile hand scanners) and provide excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met.
- Work with Customers on recommendations for strategic adjustments to maximize Customer satisfaction and growth opportunities for SPM business.
- Lead initiatives and implementation for annual software upgrades, new feature adoptions, and new products and services.
- Identify and establish site visits to coordinate and execute assigned implementations of modules, services, and interface for Customers. Identify opportunities for additional reoccurring revenue through products and services based on Customer's needs and requirements.
- Manage assigned Customer renewals of their technical support and upgrade service agreement.
- Provide training and Customer support to help Customers increase their utilization of SPM and satisfaction with the products.
- Lead the remediation and mitigation of Customer issues and for at-risk Customers throughout the region.
- Maintain a thorough understanding of software capabilities and use this understanding to provide solutions for Customers.
- Partner with sales, implementation, and other commercial teams to drive on-site visits for business analysis, system configuration, and continued education to drive upgrade proposals to the Customer.
- Collaborate with internal STERIS teams to drive overall Customer satisfaction.
The Experience, Skills and Abilities Needed
Required:
- Bachelor's degree
- 5 years of project management experience implementing software and/or hardware within Customers in an enterprise IT organization
- In lieu of Bachelor's degree, Associate's degree with 9 years of related experience OR High School diploma with 13 years of related experience
- Ability to complete the Certified Central Service Vendor Partner (CCSVP) certification within the first year of employment
- Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
- General knowledge of software, servers, IP addresses, networking concepts (DHCP, Static IP, etc.)
- Experience in sterile processing departments
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
- Base Salary + Incentive Compensation Program
- Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
- Cell Phone Stipend
- Robust Training Program
- Paid Time Off + 9 Corporate Holidays Per Year
- Excellent Healthcare, Dental, and Vision Benefits
- Healthcare and Dependent Flexible Spending Accounts
- Long/Short Term Disability Coverage
- 401(k) with a Company Match
- Parental Leave
- Tuition Reimbursement Program
- Additional Add-On Benefits/Discounts
#LI-BS1
Pay range for this opportunity is $93,000 - $100,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.