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Client Service Jobs in Rhode Island (NOW HIRING)

Stifel

Client Service Associate

Providence, RI · On-site

$41K - $62K/yr

What You'll Be Doing Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records ...

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Client Service information

See Rhode Island salary details

$9

$18

$26

How much do client service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for client service in Rhode Island is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A client service role can potentially pay $2,000 weekly if it involves high-volume client interactions, specialized skills, or commission-based earnings. Achieving this income may require experience, excellent communication skills, and the ability to handle multiple accounts or sales remotely, often with flexible schedules and relevant tools like CRM software.

What does client service do?

Client service professionals are responsible for managing relationships with clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer management tools to maintain positive interactions and support business retention.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What is a client service job description?

A client service job involves assisting customers or clients by addressing their needs, providing information, and resolving issues to ensure satisfaction. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools or software. The role may include tasks such as responding to inquiries, processing orders, and maintaining positive client relationships.

What job makes $10,000 a month without a degree?

In client service roles, earning $10,000 a month without a degree is uncommon but possible in high-level sales, account management, or consulting positions that rely on experience, skills, and performance. These roles often require strong communication, negotiation skills, and industry knowledge, with some professionals reaching this income through commissions or bonuses. Typically, such earnings are achieved in industries like finance, technology, or enterprise services.
What are the most commonly searched types of Client Service jobs in Rhode Island? The most popular types of Client Service jobs in Rhode Island are:
Client Service jobs near you
Infographic showing various Client Service job openings in Rhode Island as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $38,289 per year, or $18.4 per hour.

Manager, Client Service

Fidelity Investments

Smithfield, RI • On-site

Full-time

Posted 18 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services

Job description

Job Description:

Note: Fidelity will not provide sponsorship for this position.

The Role

The candidate will be a member within an evolving team which is reinventing core brokerage processes and technologies to meet changing customer and industry needs. The right individual will apply deep analytical skills and extensive brokerage knowledge to drive and implement various processes in relevant areas to ensure that they support the highest standards for customer service.The areas in focus for this role are to develop and implement a world-class digital service model by collaborating across the multiple operations groups and microservices that support the clearing firm. The coverage will range from client integration and onboarding to account opening and supporting trade inquiries on equity, options and mutual fund products.

  • Collaborate with business partners, product managers, tech developers and where necessary third-party vendors to deliver impeccable client service.

  • Develop tools to analyze and improve client service and communication models.

  • Gather external feedback to drive process improvements or new product development

  • Contribute to the ongoing gathering and analysis of relevant platform data and key measures which support the continuous optimization process just described.

The Expertise and Skills You Bring

  • Strong subject matter expertise relative to the products and processes listed above

  • 5+ years Brokerage Operations and/or Service experience in the financial services industry

  • Client facing experience highly preferred.

  • Experience in supporting correspondents and RIA's a plus

  • Strong customer service orientation with the ability to: Prioritize and resolve customer service issues, maintain professionalism and focus under pressure, identify and escalate pattern anomalies and understand complexity and communicate clearly

  • Understanding of how technology is designed and adapted to support financial services

  • Analytical prowess decomposing complex processes and solving puzzles

  • Good knowledge management and documentation skills

  • Attention to detail; intolerance of design clunkiness and process inefficiency; Positive attitude and excellent interpersonal, relationship, leadership and motivational skills

  • Series 7 required

  • Series 63 preferred, required to obtain within 60 days

The Team

Green Pier Fintech LLC is a division of the Fidelity Center for Applied Technology (FCAT). The Green Pier and Green Meadows team is bringing new technology and processes to life that will enable Fidelity to target new markets and customer segments; a business squarely executing on not one or two but four Fidelity operating principles - next generation platforms, efficiency and reduction of unit costs, new sources of revenue, and high quality customer experiences - and which embodies the Fidelity leadership principle of taking risks and valuing pace over perfection.

Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Client Service Operations

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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