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Client Service information

See Kentucky salary details

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How much do client service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for client service in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What does client service do?

Client service professionals are responsible for assisting clients, addressing their needs, and ensuring satisfaction. They communicate effectively, resolve issues, and often use customer relationship management (CRM) tools to maintain positive interactions and support business retention.

What is a client service job?

A client service job involves assisting and supporting clients by addressing their needs, resolving issues, and providing information about products or services. These roles often require strong communication skills, problem-solving abilities, and familiarity with customer management tools or CRM systems.

What are client service jobs?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a Client Service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Service professional, and why are they important?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.

What jobs pay 4000 a week without a degree?

In client service roles, high-paying positions such as sales managers, account executives, or freelance consultants can earn around $4,000 weekly, especially with experience and strong client relationships. These jobs often require excellent communication skills, industry knowledge, and sometimes certifications but do not always require a formal degree.
What are the most commonly searched types of Client Service jobs in Kentucky? The most popular types of Client Service jobs in Kentucky are:
Client Service jobs near you
Client Service Associate

Client Service Associate

Jackson Hewitt Tax Service, Inc.

Morehead, KY • On-site

$12/hr

Full-time

Retirement

Posted 9 days ago

Jackson Hewitt rating

4.9

Company rating: 4.9 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

147th of 148 rated financial services

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
No matter your work background or experience level, we welcome you to apply!
Perks:
  • Hourly pay + competitive bonus package
  • Flexible Schedule Options - Work that works for you!
  • Free Identity Theft Protection through ID Watchdog from Equifax
  • Corporate discount program through Avibra
  • Earned Wage Access through ZayZoon
  • Discount and Rewards Marketplace through BenefitHub
  • Opportunities for advancement within the organization or as a tax pro
  • Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
  • Free tax preparation training and PTIN registration
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement

What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
  • Willingness to learn and grow in a customer-focused role

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Compensation: $12.00 per hour
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.

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