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Client Service Jobs in Illinois (NOW HIRING)

JPMorgan Chase & Co.

Client Service Associate

Chicago, IL · On-site

$64K - $87K/yr

As a Client Service Associate within the Trade & Working Capital Client Service organization, you will support both implementations (onboarding, documentation, and execution support) and ongoing ...

NFP Corp

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

The Client Services Associate must provide superior client service by identifying the client's wants and needs, acting on, and/or delegating items and following through to completion while keeping ...

Gallagher

Client Service Specialist

Rolling Meadows, IL · Remote

$17 - $22.75/hr

Overview We are seeking a remote Client Service Specialist to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range ...

ECG Resources

Client Service Associate

Chicago, IL · Hybrid

$15 - $20.50/hr

Established Multi-Family Office seeks a Client Service Associate to service their UHNW clients by providing full suite of family office services. * Act as the daily point of contact for receiving ...

ECG Resources

Client Service Associate

Chicago, IL · Hybrid

$15 - $20.50/hr

Established Multi-Family Office seeks a Client Service Associate to service their UHNW clients by providing full suite of family office services. * Act as the daily point of contact for receiving ...

JP Morgan Chase

Client Service Associate

Chicago, IL

$15 - $20.50/hr

As a Client Service Associate within the Trade & Working Capital Client Service organization, you will support both implementations (onboarding, documentation, and execution support) and ongoing ...

V-Soft Consulting Group

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate Primary Location :Chicago, Illinois V-Soft Consulting is currently hiring for a Client Service Associate for our premier client in Chicago, Illinois. Education and Experience

JPMorgan Chase & Co

Client Service Associate

Chicago, IL

$15 - $20.50/hr

As a Client Service Associate within the Trade & Working Capital Client Service organization, you will support both implementations (onboarding, documentation, and execution support) and ongoing ...

MDT Technical

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Client Service Associate Primary Location :Chicago, Illinois V-Soft Consulting is currently hiring for a Client Service Associate for our premier client in Chicago, Illinois. Education and Experience

Gallagher

Client Service Manager

Rolling Meadows, IL · On-site

Overview At Gallagher, we're looking for an Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients. You'll ...

Gallagher

Client Service Manager

Rolling Meadows, IL

Overview At Gallagher, we're looking for an Client Service Manager to join our Commercial team. In this role, you'll lead efforts to deliver exceptional service and solutions to our clients. You'll ...

Windward Recruiting

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

We are seeking a detail-oriented and client-focused Client Service Associate to deliver comprehensive wealth management services to UHNW families. DUTIES & RESPONSIBILITIES * Organize and prepare ...

Maze Marketing

Client Service Associate

Chicago, IL · On-site

$15 - $20.50/hr

Maze Marketing is looking for a Client Service Associate. We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional ...

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How much do client service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client service in Illinois is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is a client service?

Client service jobs focus on assisting customers or clients by addressing their needs, answering questions, solving problems, and ensuring satisfaction with a company’s products or services. These roles can be found in various industries, such as finance, retail, hospitality, and technology. Client service professionals often communicate directly with clients through phone, email, chat, or in person and must have strong communication and problem-solving skills. Their goal is to build positive relationships and help retain clients for the business.

How does a client service professional typically collaborate with other departments to address client needs?

Client Service professionals often act as the primary point of contact for clients, but they regularly collaborate with teams like Sales, Account Management, and Technical Support to resolve client inquiries efficiently. This cross-functional teamwork ensures that client issues are addressed holistically and with the right expertise. Clear communication skills and the ability to coordinate between departments are crucial for success in this role. Regular meetings and shared client updates are common practices to maintain alignment and deliver a seamless client experience.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you build trust and resolve client concerns effectively. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining a positive company reputation.
What are the most commonly searched types of Client Service jobs in Illinois? The most popular types of Client Service jobs in Illinois are:
What cities in Illinois are hiring for Client Service jobs? Cities in Illinois with the most Client Service job openings:
Client Service jobs near you
Infographic showing various Client Service job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,886 per year, or $18.2 per hour.

Client Service Associate

JPMorgan Chase & Co.

Chicago, IL • On-site

$64K - $87K/yr

Full-time

Medical, Retirement

Re-posted yesterday

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description


Join JPMorganChase's Trade & Working Capital Client Service organization and help deliver an exceptional client onboarding and service experience.
You will work in a collaborative, team-based model and partner closely with internal stakeholders to solve complex client needs. This role offers the opportunity to build client relationship skills, develop product knowledge over time, and learn the end-to-end delivery lifecycle with coaching from senior leaders.
As a Client Service Associate within the Trade & Working Capital Client Service organization, you will support both implementations (onboarding, documentation, and execution support) and ongoing service (client requests, changes, and issue resolution) while building client relationships, product knowledge, and learning the end-to-end delivery lifecycle with coaching from senior leaders. You will help ensure timely follow-up, clear communication, and a strong overall client experience.
You will collaborate with internal partners across functions to progress requests, resolve issues, and support seamless delivery for clients.
Job Responsibilities
  • Support the team as a day-to-day contact for client onboarding, transactions, and ongoing service requests, ensuring timely follow-up and a strong client experience
  • Assist with implementation execution by coordinating activities, tracking timelines and action items, obtaining required documentation, and supporting clients throughout the transaction lifecycle
  • Maintain and monitor service and implementation queues, triage requests, and escalate appropriately
  • Build, manage, and grow client relationships by proactively engaging stakeholders, understanding client needs, and driving high levels of client satisfaction
  • Liaise with internal partners (Relationship, Operations, Treasury Management, Sales, Product, Implementations) to progress requests and resolve issues
  • Participate in continuous improvement efforts by identifying process gaps, capturing issues, and supporting change activities
  • Use firm-approved AI tools to analyze service drivers (for example, themes from emails or cases, exception types, and recurring root causes) and translate insights into practical fixes (such as process changes, training, or updated templates)
  • Develop trade product expertise over time, including exposure to more complex trade concepts and transactions
  • Support senior team members on client deliverables

Required qualifications, capabilities, and skills
  • Bachelor's degree or equivalent work experience
  • At least 1 year of experience in client service, operations, implementations, or a middle/back-office function
  • Demonstrated client-service mindset, including use of firm-approved AI tools to improve responsiveness and consistency in servicing
  • Strong written and verbal communication skills and a client-first mindset
  • Strong organizational skills, ability to multi-task, and comfort working within deadlines
  • Self-directed approach, attention to detail, and sound judgment on when to escalate
  • Proficiency in Microsoft Word, Excel, and PowerPoint; comfort working with digital channels and electronic banking platforms

Preferred qualifications, capabilities, and skills
  • Experience within Trade Finance and/or Transaction Banking
  • Exposure to trade products (for example, Letters of Credit) and/or global trade servicing
  • Prior experience supporting projects (maintaining action logs, timelines, and issue or risk lists)
  • Experience working with stakeholders across regions and time zones (for example, North America, Latin America, and Europe, Middle East and Africa)
  • Interest in process improvement and learning end-to-end implementation-to-service handoffs

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Some travel required (10%) to visit clients and internal partners.
Please note this role is not eligible for employer immigration sponsorship.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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