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Client Service Representative Jobs in Baton Rouge, LA

Client Service Representative

Baton Rouge, LA · On-site

$14 - $19/hr

Receives incoming client/carrier calls and addresses needs. * Promptly respond to and complete insured request for coverage changes, certificates, and claim assistance. Following procedural ...

The base salary range represents the anticipated low end and high end of the range for this ... High School degree/GED with 10+ years client service and/or claims management experience * A ...

Client Service Executive

Baton Rouge, LA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Serve as the primary liaison between clients and the organization, effectively representing the ...

New

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In ... The base salary range represents the anticipated low end and high end of the range for this ...

Overview At Gallagher, we're looking for a Client Service Manager to join our Commercial team. In ... The base salary range represents the anticipated low end and high end of the range for this ...

Associate Client Service Manager

Baton Rouge, LA · Hybrid

$12.75 - $17.50/hr

Overview At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial ... The base salary range represents the anticipated low end and high end of the range for this ...

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Client Service Representative information

See Baton Rouge, LA salary details

$9

$18

$25

How much do client service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for client service representative in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What jobs make 5000 a week without a degree?

A Client Service Representative typically earns between $300 and $700 per week, so earning $5,000 weekly without a degree is uncommon in this role. High-paying jobs that can reach this level often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education. Some specialized trades or commission-based roles may also achieve this income level with significant effort and expertise.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
Veterinary Client Service Representative

Veterinary Client Service Representative

Thrive Pet Healthcare

Baton Rouge, LA • On-site

$14 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Thrive Pet Healthcare rating

6.3

Company rating: 6.3 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

21st of 47 rated veterinary


Job description

Description
Veterinary Client Service Representative
Sherwood South Animal Hospital & Emergency Center
Baton Rouge, LA
Sherwood South Animal Hospital & Emergency Center is hiring an experienced, Client Service Representative to join our INCREDIBLE team!
At Sherwood South Animal Hospital Emergency & Critical Care, we offer primary, emergency, urgent care, boarding, bathing and dentistry for dogs and cats in the greater Baton Rouge area including east and west Baton Rouge Parish, Zachary, Denham Springs, Central and Prairieville.
Whether you're here for an emergency, to visit your veterinarian for a wellness check or preventative medicine or are dropping our pet off for our comfortable luxury boarding resort or pet spa, know you'll experience the Sherwood South Animal Hospital difference we provide for pet owners in the Baton Rouge area.
As a Client Service Representative (CSR), you'll play an important role in pets' lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR's are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.
Experience & Skills Requirements:
The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile!
  • Customer service experience and 1 year experience in veterinary medicine are highly preferred
  • Knowledge of veterinary triage highly preferred
  • Great communication skills - Team oriented with an ability to collaborate and support each other
  • Outstanding multi-tasker
  • Must be able to work rotating weekends and certain holidays
  • Desire to practice empathetic, gold standard medicine benefiting our patients
  • Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
  • Open availability, including nights, weekends, and holidays
  • Have the desire to constantly grow and advance as a valued member!

Role Responsibilities:
  • Help strengthen relationships with our clients by greeting them and their pet! Help new client's complete registration and notify them of expected wait times.
  • Educate clients and answer non-medical inquiries
  • Maintain client relationships and service standards by responding to phone calls, taking messages, and transferring calls as needed. Regular monitoring of email and faxes.
  • Schedule appointments, including in-office diagnostics and communicate with referring hospital staff to access patient records. Create appointment reminders, reschedule missed appointments.
  • Maintains computer records with up-to-date client and patient data, verifies each patient entering the hospital.
  • Maintains front desk, reception area, waiting areas and exam rooms in a neat and clean manner.
  • Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting.
  • Be willing to guide, mentor, and support fellow team members.

You'll Grow with Us
Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses - ThriveU
  • Live, virtual interactive workshops to develop valuable leadership skills
  • A program to designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.
Benefits - our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
  • Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  • Generously subsidized backup and ongoing care support for children, adults, and pets
  • Mental health benefits including coaching and therapy sessions
  • 401k with employer contribution and no enrollment waiting period
  • Continuing education and development support through our library of free CE courses

and so much more!
About Thrive
Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets' primary, specialty, and acute needs. Through a nationwide community of over 360 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet's life and health. Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.
Thrive Pet Healthcare is united by our mission to create the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. We exist to nurture both pets and people through meaningful relationships and exceptional veterinary care.
Our Support Office teams power that mission by supporting our hospitals through operational excellence, innovative programs, people-centered culture, and forward-thinking business solutions - all while having plenty of fun along the way.
We nurture pets & people through meaningful relationships and exceptional pet care-and we are united by a shared set of values.
  • Service - delivering exceptional service
  • Empathy - leading with care
  • Accountability - achieve meaningful outcomes
  • Joy - be a source of light
  • Exploration - learn to fuel growth
  • Team - connect for success

At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.

What Thrive Pet Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Thrive Pet Healthcare logo

About Thrive Pet Healthcare

Sourced by ZipRecruiter

Thrive Pet Healthcare, located in Austin, TX, US, operates within the veterinary services industry, providing high-quality healthcare solutions for pets. The company offers an extensive range of pet care services, from vaccinations and routine exams to dental care and surgical procedures. Founded on the principle of making pet healthcare both affordable and convenient, Thrive Pet Healthcare has become an integral part of the pet care community, upholding this mission with unmatched dedication. They believe in providing comprehensive care that benefits the overall well-being of pets and have made substantial progress in incorporating advanced methodologies and equipment in their facilities.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

Year founded

2003