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Client Service Representative Jobs in Baton Rouge, LA

Brown & Brown

Client Service Representative

Baton Rouge, LA · On-site

$14 - $19/hr

Receives incoming client/carrier calls and addresses needs. * Promptly respond to and complete insured request for coverage changes, certificates, and claim assistance. Following procedural ...

Brown & Brown

Client Service Representative

Baton Rouge, LA · On-site

$14 - $19/hr

Receives incoming client/carrier calls and addresses needs. * Promptly respond to and complete insured request for coverage changes, certificates, and claim assistance. Following procedural ...

Guaranty Bank

Customer Service Representative

New Roads, LA · On-site

$16.25 - $22/hr

Maintains the highly confidential nature of client information and records. SPECIFIC DUTIES: Customer Service Representative * Provide professional customer service which includes but is not limited ...

Guaranty Bank

Customer Service Representative

Maringouin, LA · On-site

$15.25 - $20.75/hr

Maintains the highly confidential nature of client information and records. SPECIFIC DUTIES: Customer Service Representative * Provide professional customer service which includes but is not limited ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in Baton Rouge, LA

Client Service Representative information

See Baton Rouge, LA salary details

$9

$18

$25

How much do client service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service representative in Baton Rouge, LA is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

How much do you get paid as a client service representative?

The average salary for a client service representative typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced representatives or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the 5 skills of a client service representative?

A client service representative needs strong communication skills to effectively interact with clients, problem-solving abilities to address issues promptly, active listening to understand customer needs, patience to handle difficult situations, and organizational skills to manage multiple accounts and tasks efficiently. Proficiency in customer service tools and a professional attitude are also important for success in this role.
More about Client Service Representative jobs
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,543 per year, or $18 per hour.

Client Service Representative

Facilities Maintenance Management

Denham Springs, LA • On-site

$18 - $23/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

FMM is seeking a motivated professional to fulfill our Client Services Representative position. FMM is a maintenance and construction company servicing both residential and commercial clients nationwide.
 
Job Summary:  The Client Service Representative is our main point of contact for our clients and displays a high level of customer service while working in a fast paced call center. 
 
Essential Job Duties and Responsibilities: (Included but not limited to) 
  • Assist with updates to client data in multiple online software programs, including service location addresses, client contacts, vendor contacts, and material purchases
  • Receive and take appropriate action for incoming phone calls and emails for service requests for clients
  • Create, assign and issue preventative and on-demand work orders for all clients
  • Obtain approval from clients for on-demand work order costs
  • Dispatch vendors to perform general repairs and maintenance, providing assigned work order information
  • Follow up and update all work order requests according to the service level agreement
  • Maintain electronic filing system for all clients
  • Assist Client Manager with standard reports for all clients
  • Generate and send open and completed work order reports to Client Manager weekly
  • Train vendors on work order and invoicing requirements and procedures
  • Respond to after hours service calls when scheduled
This job description is a summary of the primary duties and responsibilities of this position. It is not intended to be a comprehensive listing of all duties and responsibilities. The company reserves the right to change is descriptions at its discretion. 
 
Required Skills and Abilities: 
  • Minimum of 2 years experience in customer service
  • Excellent customer service and interpersonal skills
  • Excellent verbal and written skills for internal and external communication
  • Proficient with all Microsoft applications, Adobe, QuickBooks or similar accounting software, electronic filing systems
  • Ability to multi-task and work in a fast paced environment
  • Maintain a positive attitude while providing courteous and prompt service to internal and external clients
  • Support your department and the company through teamwork, integrity, quality job performance, and integrity
Physical Requirements: 
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at a time
  • Ability to pass a Fit for Duty Screening
Benefits: 
  • Health Insurance-FMM will pay 50% of the employee's premium
  • 401K Contribution-FMM will match employee contribution up to 3%
  • Optional voluntary benefits
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Company Provided Health Club membership

At FMM, we provide our clients with high quality, high value maintenance and constructions services while maintaining superior levels of communication, professionalism, integrity, and honestly with our staff, clients, suppliers, and professional associates. Our core values of Quality, Teamwork, Integrity, Safety, and Versatility are our driving force. If you are an individual who possesses these values, we look forward to hearing from you.