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Client Service Representative Jobs in Texas (NOW HIRING)

MedVet

Veterinary Client Service Representative

Dallas, TX · On-site

$14.50 - $19.75/hr

Client Service Representative (CSR) Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly ...

Heritage Auctions

Client Service Representative

Dallas, TX

$15.25 - $20.75/hr

As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to ...

Hill Country Animal Hospital

Be Seen First

Veterinary Client Service Representative

Austin, TX · On-site

$17 - $19/hr

Hill Country Animal Hospital is seeking a detail-oriented person who is compassionate, up-beat, and driven to join our amazing team as a Veterinary Client Service Representative. The person in this ...

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See Texas salary details

$9

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$25

How much do client service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client service representative in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Texas? The most popular types of Client Service Representative jobs in Texas are:
What cities in Texas are hiring for Client Service Representative jobs? Cities in Texas with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 4% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Veterinary Client Service Representative

MedVet

Dallas, TX • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Proposed work schedule: Sunday, Tuesday, Wednesday and Thursday from 8a-6p
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more!  We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.  
We are looking for: Client Service Representative (CSR)
Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.
What you’ll do:
  • Greet and check-in clients
  • Answer telephones and transfer calls
  • Escort clients and their pets to exam rooms
  • Manage medical records, charts, reports and correspondence
  • Discuss payment options and process payments
  • Maintain a neat and clean lobby

Who you are:
  • Ability to remain composed in stressful and emotional situations
  • Excellent verbal and written communication skills
  • Excellent client service skills and phone etiquette
  • Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
  • Sense of urgency within a fast-paced environment
  • Some flexibility with work hours and able to work additional hours when necessary
  • Critical thinking skills and ability to anticipate needs inter & intra-departmentally
  • General computer competency required including Microsoft Word and Excel
  • Previous experience in veterinary setting (preferred)
Perks and Benefits include:  
  • Strong career growth and personal development opportunities   
  • Comprehensive Health Benefits  
  • Vision and Dental  
  • HSA, FSA and Independent Care Spending  
  • 401k with Employer Match  
  • Paid Time Off (PTO)  
  • Shift Differentials and On-call Pay  
  • Uniform Allowance  
  • Employee Pet Discounts and Pet Insurance  
  • Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability  
  • Continuing Education Opportunities and Assistance Program 
Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check. 
 
MedVet does not accept unsolicited resumes from third-party recruiters.