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Client Service Representative Jobs in New York (NOW HIRING)

New York Life

Client Service Representative

Manhattan, NY · Hybrid

$45K - $52K/yr

The Client Service Representative plays a critical role in delivering high-quality service through inbound phone support. This client-facing position is responsible for handling inquiries from ...

New

SAGO

Client Service Representative

Manhattan, NY · On-site

$18/hr

We are seeking an enthusiastic and customer-focused Client Service Representative to join our team and help create a vibrant, dynamic, and inclusive environment. The ideal candidate is an outgoing ...

Sago

Client Service Representative

Manhattan, NY · On-site

$18/hr

We are seeking an enthusiastic and customer-focused Client Service Representative to join our team and help create a vibrant, dynamic, and inclusive environment. The ideal candidate is an outgoing ...

Varite

Client Service Representative

Brentwood, NY · On-site

$16 - $21.75/hr

We are seeking a Client Services Coordinator to provide client-facing support and internal team assistance. This hybrid role involves client communication, data reporting, and supporting print, logo ...

Banfield

Client Service Representative

Bridgewater, NJ · On-site

$16.50 - $22.25/hr

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in ...

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Client Service Representative information

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How much do client service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client service representative in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs

What are the most commonly searched types of Client Service Representative jobs in New York?

The most popular types of Client Service Representative jobs in New York are:

What cities in New York are hiring for Client Service Representative jobs?

Cities in New York with the most Client Service Representative job openings:

Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Client Service Representative

Schlesinger Associates

Manhattan, NY • On-site

$18/hr

Other

Posted 10 days ago

Job description

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners, constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

We are seeking an enthusiastic and customer-focused Client Service Representative to join our team and help create a vibrant, dynamic, and inclusive environment. The ideal candidate is an outgoing people person who thrives on building positive relationships, delivering exceptional hospitality, and providing outstanding customer service. This role requires a proactive mindset, strong attention to detail, and the ability to remain calm and professional while effectively de-escalating challenging situations. Success in this position depends on being a collaborative team player who is always willing to help others, communicates clearly and professionally, and is committed to creating a workplace that is Fast, Fun, Friendly, and Professional. This is an in-person role focused on ensuring an exceptional experience for clients and participants through accuracy, responsiveness, teamwork, and service excellence.

Making $18 / Hour

KEY JOB RESPONSIBILITIES:

  • Deliver a welcoming, high-quality hospitality experience for clients, research assistants, and participants in an on-site environment.

  • Greet, engage, and assist participants, research assistants, and clients while building positive, professional relationships and ensuring exceptional customer service.

  • Review project materials, accurately enter and maintain data, and prepare detailed reports with a high level of accuracy and attention to detail.

  • Proactively identify and address client and participant needs, resolving concerns professionally and utilizing effective de-escalation techniques when necessary.

  • Collaborate with team members to maintain a fast-paced, friendly, and professional workplace environment.

  • Perform reception, administrative, hospitality, and other support duties as needed to ensure smooth daily operations.

Requirements

CORE COMPETENCIES:

  • Exceptional verbal and written communication skills, with the ability to interact professionally and confidently with clients, participants, and team members.

  • Outstanding customer service and hospitality skills, with a genuine desire to create positive experiences for others.

  • Strong interpersonal skills and an outgoing personality that fosters a warm, welcoming, and inclusive environment.

  • Proven ability to remain calm, professional, and solution-oriented when addressing concerns or de-escalating challenging situations.

  • Proactive mindset with the ability to anticipate needs, take initiative, and resolve issues before they become problems.

  • Excellent attention to detail and accuracy when handling project materials, data entry, reports, and administrative tasks.

  • Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.

  • Proficiency in Microsoft Office applications and strong overall computer literacy.

  • Strong team collaboration skills, while also demonstrating the ability to work independently with minimal supervision.

  • Dependable and reliable, with a strong work ethic and commitment to accountability.

  • Flexible and willing to assist wherever needed to support clients, participants, and team operations.

QUALIFICATIONS

Education:

  • High School Diploma or equivalent

Experience:

  • Previous experience in Hospitality, Hosting, Hotel or Wait Staff, Market Research, or related fields is preferred.

  • Customer service, administrative, or hosting experience is highly valued.

Computer Skills:

  • Proficiency in Microsoft Office and computer literacy.

Apply