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Client Service Representative Jobs in Iowa (NOW HIRING)

IMKO

Customer Service

Sioux City, IA

$14 - $15/hr

IMKO and our local Siouxland Client, have an opening for a Customer Service Representative. This client has multiple businesses within their organization. The Customer Service Representative must be ...

New

Hibu

Customer Service Representative

Cedar Rapids, IA · Hybrid

No problem! We're looking for motivated, client-focused individuals ready to learn and grow. We'll ... Answer clients' and sales representatives' calls and emails to gather details to understand ...

Cottingham & Butler

Service Representative

Dubuque, IA · On-site

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

SISCO

Service Representative

Dubuque, IA

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business.

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Client is currently seeking a Senior Customer Sales and Service Representative, Industrial to join our Rolled Products (RP) Headquarters (HQ) business unit at our Davenport Works Operations facility.

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Client is currently seeking a Senior Customer Sales and Service Representative, Industrial to join our Rolled Products (RP) Headquarters (HQ) business unit at our Davenport Works Operations facility.

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Client is currently seeking a Senior Customer Sales and Service Representative, Industrial to join our Rolled Products (RP) Headquarters (HQ) business unit at our Davenport Works Operations facility.

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All JobsClient Service Representative JobsClient Service Representative Jobs in Iowa

Client Service Representative information

See Iowa salary details

$9

$17

$25

How much do client service representative jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for client service representative in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Iowa? The most popular types of Client Service Representative jobs in Iowa are:
What cities in Iowa are hiring for Client Service Representative jobs? Cities in Iowa with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.
Customer Service

Customer Service

IMKO

Sioux City, IA

$14 - $15/hr

Full-time

Medical, PTO

Posted 2 days ago

Job description

IMKO and our local Siouxland Client, have an opening for a Customer Service Representative. This client has multiple businesses within their organization. The Customer Service Representative must be a self-starter/motivated, and focused.
Customer Service Representative Responsibilities are/not be limited to:
  1. Inbound/Outbound Calls
  2. Greet guests as they enter their facility.
  3. Data Entry
  4. Assisting Customers with sales of awards, banners, signage, t shirts, jackets, polos and more.
  5. Answer questions, resolve customer concerns.
  6. Call Customer when orders are ready for pick up.
  7. Typing orders.
Requirements of the Customer Service Representative
  1. Microsoft Word / Excel Skills/ QuickBooks
  2. Customer Service skills
  3. Work under pressure to meet tight deadlines.
  4. Attention to detail.
  5. Time management skills
Benefits Available and reviewed after 90 days.
Paid Breaks, Overtime available.
What you make as a Customer Service Representative:
Starting pay $14 -$15
The hours for the Customer Service Representative will be Mon-Fri 8a-5p with OT as needed.
IMKO Pays Weekly on Fridays!
IMKO offers Paid Holidays and Paid Vacation
Apply online www.imko.com - Stop into the IMKO office between 9 AM - 3 PM
IMKO offers Medical Coverage - Access to affordable and comprehensive group medical coverage. If you have questions, please call us at 712-224-2480
#INDSCTY
IMKO logo

About IMKO

Sourced by ZipRecruiter

Since 1972, IMKO has grown from a single location to several offices. Our current locations are in Missouri, Kansas, Iowa, Pennsylvania, Nebraska, Indiana and South Dakota but we go wherever our clients and candidates need us. And every place we set up shop, We become an integral part of the community. That’s what’s helped us to grow and thrive no matter what the Economic Climate. One of our main focuses of service is in the light industrial sector and we can staff the entire organization from temporary line workers and laborers to full time managers and professionals. Our IMKO Pro division offers nationwide executive search to find ideal candidates for your most critical leadership roles. Our Mission is to provide a consistent policy of excellence in providing for our Client companies, Applicants and Employees in a professional manner by always maintaining the highest standards of ethical practice. Most importantly, we want our Candidates, Clients and Employees to be safe and healthy.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Joseph, MO, US

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