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Client Service Representative Jobs in Iowa (NOW HIRING)

Endries

Service Representative

Dubuque, IA · On-site

As a Service Representative you will be on-site, front-facing, at our client locations to service and stock delivered products, scan and download product orders, unload and load material as required ...

TEKsystems

Client Services Representative

Cumming, IA · Hybrid

$43K/yr

... service training, product, & system training to remain current with operational policies, new products, and procedures Receives and processes requests from agents, policy owners, and third parties ...

Community State Bank

Client Care Representative - HQ

Ankeny, IA · On-site

$15 - $20.50/hr

Provide efficient and professional service while answering general account questions, addressing complaints and other issues. The Client Care Representative will work from a centralized location and ...

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Access Dubuque

Member Service Processor

Dubuque, IA · On-site

... Client Service Representative Cottingham & Butler/ SISCO Share this Job Dupaco Community Credit Union About the Company Dupaco Community Credit Union is a not-for-profit financial cooperative. When ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in Iowa

Client Service Representative information

See Iowa salary details

$9

$17

$25

How much do client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client service representative in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Iowa? The most popular types of Client Service Representative jobs in Iowa are:
What cities in Iowa are hiring for Client Service Representative jobs? Cities in Iowa with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Iowa as of June 2026, with employment types broken down into 68% Full Time, 28% Part Time, and 4% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.
Service Representative

Service Representative

Endries International Inc.

Dyersville, IA

Full-time

Posted 10 days ago

Endries International rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

138th of 351 rated retail wholesalers

Job description

Do you enjoy hands-on work, interacting with customers, a little travel and not being stuck at a computer all day?!? If you answered yes to these questions, come join our team as a Service Representative and play a key role in our success to deliver superior on-site customer service to our key accounts! This position will service customer accounts in the Dubuque, Dyersville, Manchester, IA area on day shift.

As a Service Representative you will be on-site, front-facing, at our client locations to service and stock delivered products, scan and download product orders, unload and load material as required and troubleshoot with customers.

A successful candidate for this role will bring the following:

  • Excellent customer service skills
  • A valid driver’s license and reliable transportation
  • The ability to repetitively lift up to 30-50# and walk 3-7 miles a day

What’s important to you when looking for a job?

Compensation: We offer a competitive starting wage based on experience. We reimburse for mileage and steel toe shoes (up to $100 per year) and provide a clothing allowance.

About Endries International Inc.

Learn more: www.endries.com

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status. 

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