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Client Service Representative Jobs in Iowa (NOW HIRING)

Access Dubuque

Patient Services Representative

Dubuque, IA · On-site

$17 - $20/hr

... Client Service Representative (CSR) Kunkel & Associates, Inc. Customer Service Representative Cottingham & Butler/ SISCO Customer Service Representative Fidelity Bank & Trust Service Representative ...

defi AUTO LLC

Client Service Executive

Des Moines, IA · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Serve as the primary liaison between clients and the organization, effectively representing the ...

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Access Dubuque

Retail Customer Service

Dubuque, IA · On-site

$15 - $16/hr

... SISCO Client Service Representative (CSR) Kunkel & Associates, Inc. Customer Service Representative Cottingham & Butler/ SISCO Customer Service Representative Fidelity Bank & Trust Service ...

URUS Group

Client Services Representative

Sioux Center, IA · On-site +1

$15.25 - $20.75/hr

Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you'll build ...

AgSource

Client Services Representative

Sioux Center, IA · On-site

$15.25 - $20.75/hr

Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you'll build ...

Urus

Client Services Representative

Sioux Center, IA · On-site

$15.25 - $20.75/hr

Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you'll build ...

Access Dubuque

Claims Representative

Dubuque, IA · On-site

Cottingham & Butler/ SISCO Client Service Representative (CSR) Kunkel & Associates, Inc. Customer Service Representative Cottingham & Butler/ SISCO Customer Service Representative Fidelity Bank ...

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All JobsClient Service Representative JobsClient Service Representative Jobs in Iowa

Client Service Representative information

See Iowa salary details

$9

$17

$25

How much do client service representative jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for client service representative in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Iowa? The most popular types of Client Service Representative jobs in Iowa are:
What cities in Iowa are hiring for Client Service Representative jobs? Cities in Iowa with the most Client Service Representative job openings:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in Iowa as of June 2026, with employment types broken down into 68% Full Time, 28% Part Time, and 4% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Patient Services Representative

Access Dubuque

Dubuque, IA • On-site

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Patient Services Representative

Crescent Community Health Center

1 Positions

ID: 421

Posted On 05/27/2026

Refreshed On 06/27/2026

Job Overview

Job Purpose:

  • The Patient Services Representative at Crescent Community Health Center is responsible for providing exceptional service to patients by managing their appointments, answering inquiries, and ensuring a smooth and efficient flow of operations within the healthcare facility. This role is crucial in maintaining patient satisfaction and supporting the healthcare team's efforts in delivering quality care.

Key Responsibilities:

  • Greet patients and visitors warmly and professionally, ensuring a welcoming environment.

  • Schedule and manage patient appointments efficiently, coordinating with healthcare providers to optimize clinic operations.

  • Answer phone calls and respond to patient inquiries promptly, providing accurate information and assistance.

  • Maintain patient records and ensure confidentiality in accordance with healthcare regulations and policies.

  • Assist patients with the registration process, verifying insurance information, and updating personal details as necessary.

  • Collaborate with medical staff to facilitate patient care and address any concerns or issues that may arise.

  • Handle billing and payment processing, explaining charges and assisting patients with financial inquiries.

  • Participate in team meetings and contribute to continuous improvement initiatives to enhance patient services.

  • Ensure compliance with Crescent Community Health Center's standards and procedures, maintaining a high level of professionalism at all times.

Primary Contact

1687968942012

Carol Caldwell

Director of Human Capital & Culture,

563-690-2416

Phone

Phone

Phone

Fax

[email protected]

Email

False

False

False

Job Details

Categories

Customer Service

Health Care

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$17 - $20 per hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Sick Leave

PTO (Paid Time Off)

Paid Holidays

Tuition Reimbursement

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

947

Job REQ #

421

# Positions

1

Start Date

20260527

End Date

20260727

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Crescent Community Health Center

About the Company

Crescent Community Health Center is a local medical and dental clinic providing basic (primary) medical and oral health care. Our doctors, dentists, nurse practitioners, dental hygienists and other staff offer high-quality and affordable care to anyone needing a medical and/or dental home. Our philosophy is to make the patient the center of care and a partner in treatment. The cost of our services for uninsured patients are figured on a sliding fee scale and discounted based upon the household income and size. We serve individuals and families who are uninsured, underinsured and those with various types of insurance. Patients from any area are welcomed to our practice.

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