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Client Service Representative Jobs in Indiana (NOW HIRING)

Sr. Customer Service Representative

Fort Wayne, IN · On-site

$17.75 - $24.50/hr

Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSR lead is also responsible for accurate ...

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The Contract Client Service Representative will play a key role in ensuring accurate account management, timely responses to inquiries, and high-quality service delivery. Key Responsibilities:

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Client Service Representative information

See Indiana salary details

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$17

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How much do client service representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for client service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Indiana? The most popular types of Client Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Client Service Representative jobs? Cities in Indiana with the most Client Service Representative job openings:
Infographic showing various Client Service Representative job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Registered Client Service Associate

Raymondjames

Valparaiso, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Job Description Summary

Job Description

Job Summary
Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!

Responsibilities:

  • Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.

  • Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.

  • Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.

  • Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.

  • Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received.

  • Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns.

  • Reviews, assesses and responds to all corporate action items and client account alerts.

  • Prepares financial reports, spreadsheets and other materials for client meetings.

  • Inputs orders and rebalances portfolios on behalf of the Financial Advisors.

  • Creates and maintains records and files utilizing Client Relationship Management (CRM) software.

  • Assists Financial Advisors with marketing efforts including seminars and other client-facing events.

  • Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.

  • Performs other duties and responsibilities as assigned.

Skills:

  • Company's working structure, policies, mission, and strategies.

  • Managed account platforms.

  • General office practices, procedures, and methods.

  • Investment concepts, practices and procedures used in the securities industry.

  • Financial markets, products and industry regulations.

  • Trading terminology.

  • Client Relationship Management (CRM) software, or similar contact management software.

  • Goal planning software.

  • Excel, including developing spreadsheets as needed and for ongoing reporting.

  • Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)

  • Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

  • Analyze and research account information.

  • Organize, manage, and track multiple, detailed tasks and assignments with. frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

  • Identify time sensitive items and assess competing priorities.

  • Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.

  • Handle stressful situations and provide a high level of customer service in a calm and professional manner.

  • Analyze problems and establish solutions in a fast paced environment.

  • Use mathematics sufficient to process account and transaction information.

  • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.

  • Work both independently and as part of a cohesive team.

  • Provide a high level of customer service.

Education/Previous Experience

  • High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

  • SIE required provided that an exemption or grandfathering cannot be applied.

  • Series 7 required.

  • Series 63, 65 and/or 66 as required by state.

Education

High School (HS) (Required)

Work Experience

General Experience - 7 to 12 months

Certifications

s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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