ZipRecruiter

Log In

1

Client Service Representative Jobs in Indiana (NOW HIRING)

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

... service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services Representative must have exceptional client service ...

NVA

Client Services Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

... service and communication. He or she is the first person met in the Clinic, and is key in creating first and last impressions. The Client Services Representative must have exceptional client service ...

Everence

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Client Services Representative Supports the sales efforts of Consultants. Provides technical ... Build strong relationships with clients through excellent customer service. * Manage the client ...

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.50/hr

Build strong relationships with clients through excellent customer service. * Manage the client ... Provide backup for other Client Services Representatives or Administrative Assistants as needed.

EVERENCE SERVICES,

Client Services Representative

Goshen, IN · On-site

$14.25 - $19.25/hr

Build strong relationships with clients through excellent customer service. * Manage the client ... Provide backup for other Client Services Representatives or Administrative Assistants as needed.

defi AUTO LLC

Client Service Executive

Indianapolis, IN · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Serve as the primary liaison between clients and the organization, effectively representing the ...

next page

Showing results 1-20

All JobsClient Service Representative JobsClient Service Representative Jobs in Indiana

Client Service Representative information

See Indiana salary details

$9

$17

$25

How much do client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for client service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

Is CSR a stressful job in BPO?

A Client Service Representative (CSR) in a BPO environment can experience stress due to high call volumes, performance targets, and handling difficult customer interactions. However, stress levels vary depending on the company, workload, and individual coping skills, and many organizations provide training and support to manage stress effectively.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What does a client service rep do?

A client service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

How can I make 2000 a week working from home?

A Client Service Representative can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Achieving this income level may involve handling high-volume or high-value accounts, working overtime, or securing roles with higher pay rates or commissions, often in industries like finance, technology, or sales. Building expertise in customer service tools and certifications can also enhance earning potential in remote client support roles.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What jobs pay 4000 a week without a degree?

A Client Service Representative typically earns less than $4,000 weekly, but high-paying roles in sales, real estate, or certain freelance consulting positions can reach or exceed that amount without requiring a degree. Success in these roles often depends on experience, skills, and performance rather than formal education.
More about Client Service Representative jobs
What are the most commonly searched types of Client Service Representative jobs in Indiana? The most popular types of Client Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Client Service Representative jobs? Cities in Indiana with the most Client Service Representative job openings:
Client Service Representative jobs near you

Business Insurance Senior Client Service Representative, Construction

Mercer France

South Bend, IN • On-site

$41K - $76K/yr

Other

Medical, Retirement

Posted 25 days ago

Job description

Senior Client Service Representative

Our not-so-secret sauce.

Award-winning, inclusive, top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Service Representative at Horton, a Marsh business.

Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh.

What You Do

Senior Client Service Representative

  • Process policies, endorsements, audits, and other client documents in the agency management system with a focus on accuracy and timeliness. Enter premium related information into the system to create records and invoices.
  • Prepare client documents for delivery via email, US Mail or hand delivery.
  • Maintain an outstanding level of data integrity in the agency management system so that all fields, documents, and data are accurate, up to date and flow properly to reports and other output documents.
  • Provide routine consultation to clients and act as back up to Account Managers in order to assist internal and external clients as much as possible.
  • Assist with accounting issues relative to premium and commission discrepancies and accounts receivable. Help direct clients with payment instructions, receipt of various premium notices from carriers and finance companies. Effectuate premium finance agreements and notices of cancellation, rescission and reinstatement.
  • Access and navigate carrier websites to obtain account information and policy documents. May request, follow up, and review endorsements or obtain quotes as necessary.
  • Manage certificate holder lists. Prepare and send renewal and midterm certificates of insurance, evidence of property insurance, auto ID cards and other proofs of insurance.
  • Verify coverage for third parties.
  • Set and manage diaries to ensure all account activity is progressing effectively.
  • Perform other duties as requested
Your Education and Experience

Required

  • Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
  • Must be proficient in Excel and Word.
  • Must be organized, detail oriented, timely and efficient
  • Strong work ethic, responsible, reliable, service oriented
  • Possession of or ability to obtain state P&C insurance license
  • Strong math skills with an understanding of basic accounting principles

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

The applicable base salary range for this role is $41,200 to $76,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Apply