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Client Service Professional Jobs in Wichita, KS (NOW HIRING)

IMA Financial Group

Client Service Representative

Wichita, KS · On-site

$14.25 - $19.50/hr

Through comprehensive training, mentorship, and client-centric innovation, our service professionals are empowered to transform clients' lives while growing in their own careers. Key Responsibilities:

IMA Financial Group

Client Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

Through comprehensive training, mentorship, and client-centric innovation, our service professionals are empowered to transform clients' lives while growing in their own careers. Key Responsibilities:

Banfield

Client Service Coordinator

Wichita, KS · On-site

$17.75 - $23.25/hr

Provide professional, efficient and exceptional service at all times . This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

Banfield

Client Service Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

Provide professional, efficient and exceptional service at all times . This includes encouraging ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

IMA Financial Group

Client Associate

Wichita, KS · On-site

Client Service & Account Administration * Maintain accurate client, policy, and carrier information ... Professional Development. In addition to our robust benefits package, the final offer amounts will ...

IMA Financial Group

Client Associate

Wichita, KS · On-site

Client Service & Account Administration * Maintain accurate client, policy, and carrier information ... Professional Development. In addition to our robust benefits package, the final offer amounts will ...

NVA

Client Services Representative

Wichita, KS · On-site

$15.75 - $21.50/hr

Models a professional and courteous manner with staff and clients. Maintain awareness of client ... services that require the doctors' and technicians' time. • Ensuring client information is ...

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See Wichita, KS salary details

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How much do client service professional jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for client service professional in Wichita, KS is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are the most commonly searched types of Client Service jobs in Wichita, KS?

The most popular types of Client Service jobs in Wichita, KS are:

What cities near Wichita, KS are hiring for Client Service Professional jobs?

Cities near Wichita, KS with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Wichita, KS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,608 per year, or $15.2 per hour.

Client Service Representative

IMA Financial Group

Wichita, KS • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

IMA Financial Group rating

8.6

Company rating: 8.6 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Overview:
The Client Service Representative serves as the primary operational and service interface for clients focused on delivering responsive support, supporting Private Wealth advisors, and ensuring a consistent client experience. We provide service to our clients with passion and integrity. At IMA, we have a strong focus on employee development and collaboration. Through comprehensive training, mentorship, and client-centric innovation, our service professionals are empowered to transform clients' lives while growing in their own careers.
Key Responsibilities:
  • Manage existing client relationships with moderate guidance by processing client requests, resolving client inquiries, and making sure key client information is up to date.
  • Demonstrate Proactive solutions-based approach to enhancing client relations
  • Onboard new clients by collecting client data, financial statements, and training on digital tools
  • Drive client retention by proactively reaching out to clients and documenting follow up
  • Work collaboratively with an investment team, compliance, financial planning and Private Wealth advisors to provide a consistent client experience
  • Collaborate with partners to ensure consistent client service quality.
  • Perform administrative duties that support the Private Wealth advisor including but not limited to answering phones, scheduling appointments, and business travel.
  • Engage in available training and educational opportunities to stay current on policies and procedures
  • Supports and demonstrates IMA's core values
  • Values and understands the importance of diversity, equity, and inclusion among all IMA associates
  • Perform other work-related duties as assigned.

Required Experience and Skills:
  • Bachelor's Degree preferred
  • 2 to 3 years of similar or related experience preferred
  • Must currently hold, or obtain within 120 days of employment, a FINRA Series 65 license
  • Continued employment is contingent upon obtaining the license within this timeframe.
  • Experience working with high-net-worth individuals and families
  • Proficiency with Salesforce, Microsoft Office suite, and AI tools.

#LI-TC1
Compensation & Benefits
Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:
Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend, Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate's geographic location, prior relevant experience, and their knowledge, skills, and abilities.
*These benefits do not apply to internship roles.
Why Join IMA?
We've built a reputation for putting our associates first
What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It's this unique ownership business model that makes working at IMA so appealing.
We work in teams. We sell in teams. We win and prosper as a team
We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we're big enough to write business all over the world and small enough to implement your ideas quickly.
We are recognized nationally as a leader in our industry
  • 2020-2023 Business Insurance Magazine Best Places to Work in Insurance
  • 2023 Inc. Magazine's Best Workplaces
  • 2023 Denver Business Journal's Best Places to Work
  • 2022-2023 Connecticut Top Work Places
  • 2021-2023 Inc. 5000's List of Fastest Growing Companies
  • 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
  • 2022-2023 Kansas City Business Journal's Best Places to Work
  • 2021-2023 Charlotte Business Journal's Best Places to Work
  • 2021-2023 Los Angeles Business Journal's Best Places to Work
  • 2021-2023 The Salt Lake City Tribune Top Work Places
  • 2021-2022 Puget Sound Business Journal's Washington's Best Workplaces
  • 2021-2022 Wichita Business Journal's Best Places to Work, #1 in extra-large category
  • 2021 Dallas Business Journal's Best Places to Work
  • 2021 Alaska Journal of Commerce's Best Workplaces in Alaska

This Job Description is not a complete statement of all duties and responsibilities comprising this position.
The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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