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Client Service Professional Jobs in Coventry, CT

Cna

AVP, Claims Client Services

Glastonbury, CT · On-site

Leads a national team of client-facing professionals who serve as trusted advisors to customers, underwriting partners, and distribution partners, driving service excellence, client retention, and ...

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All JobsClient Service Professional JobsClient Service Professional Jobs in Coventry, CT

Client Service Professional information

See Coventry, CT salary details

$10

$16

$26

How much do client service professional jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client service professional in Coventry, CT is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What cities near Coventry, CT are hiring for Client Service Professional jobs?

Cities near Coventry, CT with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Coventry, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,281 per year, or $17 per hour.

Veterinary Client Service Representative - Call Center

ANIMAL CLINIC NORTHVIEW, INC.

Middletown, CT • On-site

$18.75 - $24.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Call Center Client Service Representative

Pieper Veterinary is seeking kind, compassionate, and detail-oriented Call Center Client Service Representative to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in Middletown, Connecticut.

Our vision is simply to make the community and the people and animals in it, happier and healthier and we need you to help us accomplish that.

What to Expect:

  • Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care.
  • Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within.
  • Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your career goals!
  • Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome.

About You: We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease.

We are seeking a Client Service Representative who will thrive in a fast-paced, high-volume setting. Our ideal candidate will have the ability to remain calm during emotional and stressful situations, as well as the ability to handle patients on a leash or in a carrier. Experience with EzyVet and Smartflow are an additional plus but not required. We highly value collaboration from all staff members, so please speak up as your input is not only valued but can make a difference.

Compensation: Based on experience - $18.75 - $24.75

Anticipated Schedule: This is a full-time position: 5 days a week - 8 hour-shifts:

Tuesday, Wednesday, Thursday, and Friday - 8am-4:30pm Saturday - 7am-3:30pm Weekend and Holidays are required!

What's in it for you?

  • Supportive culture with social events & team building
  • Competitive paid time off & holidays
  • Career Growth & Training Opportunities
  • Comprehensive medical, dental, and vision insurance
  • Mental Health Focused Services
  • 401(k) plan with a strong employer match
  • Up to 75% employee pet care discount
  • Annual uniform allowance

We know it's not always easy to make a move. We treat all interviews as confidential and if a casual chat is more your style, we can do that too! We genuinely love what we do and the people we work with!

Requirements:

  • Previous experience in a customer service role, preferably in a veterinary setting, is preferred.
  • Familiarity with veterinary terminology or a willingness to learn.
  • Excellent verbal and written communication skills to interact with clients, and staff.
  • Exceptional interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets.
  • Ability to handle challenging client situations with tact, patience, and understanding.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations.
  • Flexibility to assist with other duties as needed and work effectively in a team-oriented environment.
  • Reliable, punctual, and dependable with a strong work ethic and a commitment to delivering exceptional service.
  • Ability to remain calm and composed under pressure, especially in high-stress or emotional situations.
  • Willingness to continue learning and stay updated on best practices in client service and veterinary care.
  • Must be 18 years or older to apply.

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