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Client Service Professional Jobs in Coventry, CT

RI Temps, Inc.

Client Service Manager

West Greenwich, RI · On-site

$20 - $22/hr

At least three years of relevant professional experience Skills and Experience * Previous experience in logistics, fulfillment, warehousing, supply chain, account management, or client service is ...

NFP Corp

Client Service Associate

Windsor, CT · Hybrid

$14.50 - $20/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

Aon

Client Service Associate

Windsor, CT · On-site

$14.50 - $20/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

NFP

Client Service Associate

Windsor, CT · On-site

$14.50 - $19.75/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

AON PLC

Client Service Associate

Windsor, CT · On-site

$14.50 - $19.75/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

NFP Corp

Client Service Associate

Windsor, CT · On-site

$14.50 - $20/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

Aon

Client Service Associate

Windsor, CT · On-site

$14.50 - $19.75/hr

Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ... The Client Service Associate role is a valuable part of the overall level of service and ...

NFP Corp

Client Service Associate

Windsor, CT · On-site

$14.50 - $20/hr

The Client Service Associate role is a valuable part of the overall level of service and ... Required Education, Professional & Technical Experience * Bachelor's Degree or relevant work ...

Banfield

Client Service Coordinator- FT

Plainville, CT · On-site

$17.75 - $23/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

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Client Service Professional information

See Coventry, CT salary details

$10

$16

$26

How much do client service professional jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for client service professional in Coventry, CT is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What cities near Coventry, CT are hiring for Client Service Professional jobs?

Cities near Coventry, CT with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Coventry, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,281 per year, or $17 per hour.

Client Service Manager

West Greenwich, RI • On-site

RI Temps, Inc.
51 - 200 employees
Learn more about RI Temps, Inc.external

$20 - $22/hr

Full-time

Posted 17 days ago

Job description

Account Manager – Client Services & Logistics


Schedule: Monday–Friday, 8:00 AM–4:30 PM
Job Type: Full-Time, On-Site
Starting Pay: $20.00+ per hour, based on experience

Join Our Team

A well-established warehousing, fulfillment, and logistics company is seeking a computer-savvy, detail-oriented Account Manager to serve as the day-to-day point of contact for a portfolio of existing clients.

This is a client service and operations position—not a sales role. You will focus on supporting current clients, processing orders, maintaining accurate information, and coordinating with internal operations teams. There is no cold calling or new-business prospecting.

The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment. Experience in client services, logistics, warehousing, fulfillment, or supply chain operations is highly desirable; however, training is available for the right candidate.

Key Responsibilities

  • Serve as the primary point of contact for multiple client accounts
  • Respond to client questions and provide timely updates
  • Enter and maintain accurate information in internal systems
  • Process customer orders and generate shipping labels
  • Answer incoming calls and assist with general customer service needs
  • Coordinate product returns and resolve order-related issues
  • Work closely with warehouse and operations teams to meet client expectations
  • Perform general office and administrative duties
  • Monitor deadlines and follow up on outstanding requests
  • Assist with special projects as assigned

Qualifications

Candidates must have one of the following:

  • An associate or bachelor’s degree
  • A technical school certificate in business, computer science, IT, or a related field
  • At least three years of relevant professional experience

Skills and Experience

  • Previous experience in logistics, fulfillment, warehousing, supply chain, account management, or client service is preferred
  • Proficiency with Microsoft Office, particularly Excel, is required
  • Strong general computer skills and the ability to learn new software
  • Experience with Electronic Data Interchange (EDI) is helpful but not required
  • Accurate data-entry and keyboarding skills
  • Excellent attention to detail and commitment to quality
  • Strong organization, time management, and problem-solving abilities
  • Ability to manage multiple accounts, priorities, and deadlines
  • Strong written and verbal communication skills
  • Ability to work both independently and collaboratively
  • Self-motivated, dependable, and able to prioritize responsibilities
  • Positive, professional, and solutions-oriented attitude

If you are a quick learner, comfortable with computers, type at a moderate or fast pace, and take pride in accuracy, you could be a great fit for this position. The company is committed to finding the right person and is willing to provide training.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • SIMPLE IRA with company match
  • Paid holidays
  • Paid time off
  • Opportunities for internal growth

Work Requirements

  • This is a fully on-site position; remote work is not available
  • Candidates must be able to reliably commute to West Greenwich, Rhode Island
  • Local candidates are strongly preferred

Apply today for immediate consideration!

Company Description

Your Complete Satisfaction is Our Number One Goal
Since 1978, we have specialized in supplying temporary and direct hire staffing to Rhode Island corporations of all types - including banks, hospitals, manufacturing firms, colleges, professional and legal firms, and governmental agencies.