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Client Service Professional Jobs in Coventry, CT

NVA

Client Services Representative

Mansfield Center, CT · On-site

$16.25 - $22.25/hr

Client Service Representative (CSR) East Brook Animal Hospital Full-Time | Veterinary Receptionist / Client Service Representative Are you an experienced customer service professional who loves ...

NVA

Client Services Representative

Mansfield Center, CT · On-site

$16.25 - $22.25/hr

Client Service Representative (CSR) East Brook Animal Hospital Full-Time Veterinary Receptionist / Client Service Representative Are you an experienced customer service professional who loves animals ...

Thrivent

Client Service Administrator

Berlin, CT · On-site

$23 - $28/hr

Demonstrated professionalism and discretion, with the ability to communicate confidently and ... of client service and business needs. * Planning and Organizing: Effectively prioritizes work ...

Banfield

Client Service Coordinator Full Time

Manchester, CT · On-site

$18.25 - $24/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

Banfield

Client Service Coordinator Part Time

Manchester, CT · On-site

$18.25 - $24/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client Service Skills ? Priority Setting ? Time Management CAPABILITIES AND EXPERIENCE (CAN DO)

Public Consulting Group

Client Service Associate 2

Hartford, CT · On-site

$14.75 - $20.25/hr

Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to ... Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ...

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Client Service Professional information

See Coventry, CT salary details

$10

$16

$26

How much do client service professional jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client service professional in Coventry, CT is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.
What cities near Coventry, CT are hiring for Client Service Professional jobs? Cities near Coventry, CT with the most Client Service Professional job openings:
Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Coventry, CT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,281 per year, or $17 per hour.

Client Services Representative

National Veterinary Associates

Mansfield Center, CT • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, PTO

Re-posted 18 days ago

Job description

Client Service Representative (CSR)


East Brook Animal Hospital

Full-Time | Veterinary Receptionist / Client Service Representative


Are you an experienced customer service professional who loves animals and enjoys building relationships with people? Join the team at East Brook Animal Hospital as a Veterinary Client Service Representative (CSR)!

We're looking for a friendly, organized, and compassionate individual who thrives in a fast-paced environment and enjoys helping both pets and the people who love them. As the first and last point of contact for our clients, you'll play an important role in creating a welcoming, supportive experience for every visit.

If you enjoy teamwork, communication, and making a difference every day, we'd love to meet you.


What You'll Do

  • Greet clients and patients with warmth and professionalism
  • Answer phones, schedule appointments, and manage client communication
  • Educate clients on vaccines, wellness care, and hospital services
  • Process medical records, notes, and client information accurately
  • Support veterinarians and technicians through effective communication
  • Handle multiple tasks while maintaining a calm and positive attitude
  • Provide compassionate support during emotionally sensitive situations

What We're Looking For


Preferred Qualifications

  • 1 or more years of veterinary receptionist, veterinary assistant, or animal care experience
  • Knowledge of veterinary terminology, vaccines, and wellness services
  • Experience working in a veterinary hospital or animal-related field

Required Skills

  • Strong customer service and communication skills
  • Comfortable using computers and navigating multiple software systems
  • Ability to multitask and stay organized in a busy environment
  • Positive attitude and strong teamwork mentality
  • Ability to handle challenging conversations with empathy and professionalism

Physical Requirements

This role can be physically active and may include:

  • Standing, walking, bending, and lifting throughout the day
  • Navigating stairs regularly
  • Lifting and carrying up to 50 pounds when needed

Schedule

  • Full-time opportunity
  • 4-5 day work week
  • Flexible scheduling based on hospital needs
  • Saturday availability required

Benefits

Full-time team members are eligible for:

  • Medical, dental, and additional benefit options
  • Paid vacation
  • Generous employee pet discounts on services, medications, and food
  • Supportive team environment with opportunities to learn and grow

Why East Brook Animal Hospital?


At East Brook Animal Hospital, we believe great client care starts with a strong, supportive team culture. We work together to provide compassionate care for pets while creating a welcoming environment for our clients and coworkers alike.


If you're passionate about animals, client service, and being part of a collaborative veterinary team, apply today!


East Brook Animal Hospital is an Equal Opportunity Employer and values diversity in the workplace.


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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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