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Client Service Professional Jobs in Alton, IL (NOW HIRING)

PALM Health

Client Service Represenative

Saint Louis, MO · On-site

$15.50 - $21.25/hr

Job Type Full-time, Part-time Description Client Service Representative We are seeking a dedicated ... We offer a supportive work environment, opportunities for professional development, and a ...

Zelis

Client Service Specialist

Saint Louis, MO · On-site

$16.50 - $22/hr

A Little About You You bring a unique blend of personality and professional expertise to your work ... Position Overview The Client Service Specialist (CSS) directly supports healthcare payers, leading ...

Go Rentals

Client Service Associate

Saint Louis, MO

$18/hr

Professional development and training to grow your career in hospitality, service, and sales ... Open and close rental contracts; ensuring all required client paperwork is complete and accurate

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All JobsClient Service Professional JobsClient Service Professional Jobs in Alton, IL

Client Service Professional information

See Alton, IL salary details

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How much do client service professional jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for client service professional in Alton, IL is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Alton, IL?

The most popular types of Client Service jobs in Alton, IL are:

What cities near Alton, IL are hiring for Client Service Professional jobs?

Cities near Alton, IL with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Alton, IL as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $33,975 per year, or $16.3 per hour.

Client Service Advisor

Saint Louis, MO • On-site

The Chamberlin Group
Finance and Insurance • 11 - 50 employees
Learn more about The Chamberlin Groupexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Client Service Advisor
📍 St. Louis, MO | 💵 $70K-$90K base + 20% bonus potential| 🕒 Full-time The Chamberlin Group is seeking a financial services professional with a focus on developing and maintaining strong, consistent, advisor-client relationships.  The Client Service Advisor will ensure that financial plans are properly managed, maintained, and executed with care and precision.  The Client Service Advisor will have access to administrative support to assist with the more routine paperwork, processing, and account management functions.
We are a small financial planning and tax services firm, located in St. Louis, Missouri and serving clients nationwide since 2002. With a people-first culture built on integrity, gratitude, and community, we focus on helping our clients retire better.
Key Responsibilities Client Support and Service • Manage and track all aspects of the client onboarding process, including client paperwork, answering questions, and providing support.  Transfer and track client funds according to the plan.
• Provide updates and progress reports to clients throughout the relationship at routine intervals.
• Conduct client review meetings.
• Maintain a strong, consistent advisor-client relationship for long-term plan success, focused on client retention and referral generation. Lead Advisor Support • Maintain regular communication with Lead Advisor regarding client accounts.  Serve as primary point of contact for clients, coordinating communications and resolving issues that arise.
• Occasionally attend appointments with Lead Advisors to help advance client relationship to service team.
• Deliver and explain tax returns to clients, prepared by Enrolled Agents.
 Administrative • Actively and accurately update and maintain CRM records and notes.
• Work collaboratively with Lead Advisor to handle transactions and other client issues.
• Ensure all time-sensitive tasks are completed as promised, without fail.
• Assist with ad hoc trades and distributions on client accounts.
• Review, research, and correct paperwork, as needed.  Ensure accounts are in good order, along with transfers and investments, in a timely and accurate manner.
• Effectively communicate our fundamental investment strategies and company policies to clients.
• Attend internal training opportunities and company off-site events.
• Mentors new CSAs in conjunction with their Manager to ensure successful onboarding.
Licensing, Skills, and Experience
  • Candidates must have 3+ years of direct client service/sales experience in the insurance/securities industry.  Internal candidates will be given additional consideration.  
  • Education: College degree preferred.
  • Licenses: Series 65 or 7&66 required. Life and Health Insurance
    licenses (or must obtain within 90 days of employment.)
  • Detail-oriented self-starter with effective communication, organizational, and client service skills.
  • HubSpot and Right Capital experience a plus.
Compensation & Benefits
  • $70K - $90K + 20% bonus potential
  • Medical, Dental, Vision, 15 Days of Vacation, 10 Days of Sick Leave, and 16 paid Holidays
  • 401(k) with 3% company contribution (after 3 months)
     
Key Differentiators for The Chamberlin Group
  • Small, friendly, and fun environment.
  • Advisors are provided with qualified leads.
  • Highly collaborative and supportive work environment.
  • Outstanding office space/tech suite.
  • Work with clients nationwide.
  • Ongoing training/development.
 

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