ZipRecruiter

Log In

1

Client Service Manager Avp Jobs (NOW HIRING)

Northern Bank

Sales & Service Manager, AVP

Reading, MA · On-site

$74K - $100K/yr

This leader sets the tone for a white-glove client experience while driving revenue growth through ... the Sales & Service Manager, AVP is $74,000 - $100,000 per year. About Northern Bank & Trust ...

Northern Bank

Sales & Service Manager, AVP

Reading, MA · On-site

This leader sets the tone for a white-glove client experience while driving revenue growth through ... the Sales & Service Manager, AVP is $74,000 - $100,000 per year. About Northern Bank & Trust ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

cathaybank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

Video Clip 1 Video Clip 2 Video Clip 3 Learn more about us at cathaybank.com GENERAL SUMMARY The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with ...

NFP Corp

AVP, Client Service

Los Angeles, CA · On-site

Wealthspire is a leading wealth management, retirement advisory, and business management firm ... The Client Service Manager will have responsibility for ensuring that every client receives ...

Seven Springs Wealth Group LLC

THE ROLE The Client Service Manager serves as the operational expert of the Diamond Team, partnering closely with Wealth Advisors and Wealth Associates to ensure every recommendation is implemented ...

Empyrean

Client Service Manager

Houston, TX · On-site

JOB SUMMARY The Client Service Manager is accountable for the client satisfaction, relationship and resources for aligned clients. A typical client alignment consists of a group of clients with ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsClient Service Manager Avp Jobs

Client Service Manager Avp information

See salary details

$35K

$70.3K

$127.5K

How much do client service manager avp jobs pay per year?

As of Sep 12, 2026, the average yearly pay for client service manager avp in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Client Service Manager Avp jobs?

Cities with the most Client Service Manager Avp job openings:

What states have the most Client Service Manager Avp jobs?

States with the most job openings for Client Service Manager Avp jobs include:

What are popular job titles related to Client Service Manager Avp jobs?

For Client Service Manager Avp jobs, the most frequently searched job titles are:

Sales & Service Manager, AVP

Reading, MA • On-site

Northern Bank
Commercial Banking • 201 - 500 employees
Learn more about Northern Bankexternal

$74K - $100K/yr

Full-time

Re-posted 24 days ago

Job description

SUMMARY/OBJECTIVE:
The Sales & Service Manager (SSM) is responsible for the full operations, sales production, and service excellence within their assigned branch. This leader sets the tone for a white-glove client experience while driving revenue growth through proactive relationship-building, effective team management and a disciplined approach to identifying and converting opportunities. The SSM is equally at home on the service floor and on the phone, balancing operational rigor with a relationship driven mentality to grow the branch's book of business.
ESSENTIAL FUNCTIONS:
Branch Operations & Leadership:
  • Oversee all day-to-day branch operations, ensuring processes, compliance standards, and service protocols are consistently executed
  • Serve as the primary point of accountability for branch performance metrics including revenue, service quality, and operational efficiency
  • Recruit, onboard, coach, and develop branch staff; conduct regular performance reviews and establish individual development plans
  • Maintain a branch environment that reflects professionalism, organization, and brand standards at all times
  • Manage scheduling, staffing levels, and resource allocation to meet business demands
White-Glove Client Service:
  • Champion an elevated, client-first service culture in every branch interaction - in person, phone, and digital
  • Personally handle escalated client concerns with urgency, empathy, and resolution focused professionalism
  • Implement and uphold service standards that exceed client expectations at every touchpoint
Sales & Opportunity Identification:
  • Identify and capitalize on sales opportunities presented by walk-in clients, inbound calls, and transactional interactions
  • Lead and execute a structured outbound calling program targeting existing clients, referral sources, and prospective new clients
  • Partner with relationship managers and business development teams to pursue cross sell and upselling opportunities
Relationship Building & Business Development:
  • Cultivate deep, trusted relationships with branch clients and key community stakeholders
  • Conduct regular client outreach to review needs, deepen engagement, and uncover new business opportunities
  • Represent the branch at community events, networking functions, and industry gatherings to drive visibility and brand presence
  • Maintain accurate client relationship data and activity logs within the CRM platform
JOB QUALIFICATIONS:
  • 3-5+ years of progressive experience in a sales and/or service management role, preferably in a branch, retail, or financial services environment
  • Demonstrated track record of meeting or exceeding sales goals and driving client satisfaction
  • Proven ability to lead, motivate, and develop a team in a fast-paced, client-facing environment
  • Strong communication and interpersonal skills with the ability to build rapport at all levels
  • Strong knowledge of bank compliance, KYC, BSA
SUPERVISORY RESPONSIBILITIES:
  • Minimum of 5 years experience in a supervisory capacity
  • Lead, coach, and develop branch sales and service team members
  • Manage staffing, scheduling and daily workflow to ensure optimal coverage
  • Recruit, onboard, train, and retain high performing employees
  • Ensure compliance with bank policies, procedures and regulatory requirements
  • Address employee relations matters and foster a positive team culture
The annual salary range for the Sales & Service Manager, AVP is $74,000 - $100,000 per year.
About Northern Bank & Trust Company
Northern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 12 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender. For more information on online banking services, please visit www.NBTC.com or follow Northern Bank on Facebook (/NorthernBankM A/), Twitter (@northernbankma), Instagram (@northernbankma) and LinkedIn (company/northern-bank-ma/).

Apply