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Client Service Executive Jobs in Madison, WI (NOW HIRING)

Lands' End

Account Executive II

Dodgeville, WI · On-site

As an Account Executive II for our Strategic Growth Account clients, you will be responsible for ... Provide exceptional customer service, addressing client inquiries and concerns promptly. * Maintain ...

The McClone Agency, Inc.

Account Executive

Madison, WI · On-site

... service to group benefits accounts through daily interaction by responding to client needs ... The Account Executive is responsible for fostering both deep and broad relationships with clients.

Lands' End

Account Executive II

Dodgeville, WI · On-site +1

As an Account Executive II for our Strategic Growth Account clients, you will be responsible for ... Provide exceptional customer service, addressing client inquiries and concerns promptly. * Maintain ...

COFCO

Commercial Furniture Account Executive

Madison, WI · On-site

$70K - $120K/yr

The Account Executive will play a fundamental role in creating exceptional client experiences ... Function as client advocate for internal order fulfillment performance and service products.

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How much do client service executive jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client service executive in Madison, WI is $30.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $39.23 per hour, depending on experience, location, and employer.

What does a client service executive do?

A client service executive is responsible for managing client relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or in person, and may use CRM software to track interactions and service requests.

What are the most commonly searched types of Client Service jobs in Madison, WI?

The most popular types of Client Service jobs in Madison, WI are:

What cities near Madison, WI are hiring for Client Service Executive jobs?

Cities near Madison, WI with the most Client Service Executive job openings:

Client Service Executive jobs near you
Infographic showing various Client Service Executive job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,240 per year, or $30.9 per hour.

Account Executive

The McClone Agency, Inc.

Madison, WI • Hybrid

Full-time

Re-posted 22 days ago

Job description

This is a Hybrid role which can work from any these offices in Wisconsin - Madison, Brookfield, or Menasha

POSITION SUMMARY

The primary responsibility of this position is to provide a superior level of customer service to group benefits accounts through daily interaction by responding to client needs, inquiries, and concerns. This position's focus is providing these services to mid-market accounts, with exceptions. The Account Executive is responsible for fostering both deep and broad relationships with clients. This position also manages the renewal process and assists with new business implementation of group benefits policies.

ESSENTIAL FUNCTIONS

Partner with the Risk Advisors to capture the client's Action Plan and ensure that all deadlines are met.

Efficient and accurate handling of service requests including requesting rates, negotiating pricing and plan design, compliance questions, terminations, and enrollments, etc.

Create meeting materials, renewal materials, benefit booklets, SPD wrap documents, PowerPoint presentations, employee election forms, etc.

Create/Maintain the client account in Agency Management System, including activities/tasks/attachments as it pertains to the service schedule (including compliance deadlines, reporting and analytics, renewal activities, etc.)

Maintain the client account in our agency management system, including attaching documents.

Manage and schedule meeting follow ups for renewal, mid-year, and client touch base meetings.

Respond to service issues and communicate outcomes to Risk Advisor and/or clients.

Work with carriers on benefit plan design, application process, claims, and billing issues.

Manage the entire renewal process.

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