ZipRecruiter

Log In

1

Client Service Delivery Manager Jobs in Iowa (NOW HIRING)

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Service Representative, you will work directly with our clients to help keep their ... To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry.

Cottingham & Butler

Client Service Representative

Dubuque, IA

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Client Service Representative, you will work directly with our clients to help keep their ... To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry.

Berkley

Solutions Delivery Manager

Urbandale, IA · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities The Solutions Delivery Manager serves as a strategic liaison between Technology ...

Berkley

Solutions Delivery Manager

Urbandale, IA · On-site

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... Responsibilities The Solutions Delivery Manager serves as a strategic liaison between Technology ...

Berkley

Solutions Delivery Manager

Urbandale, IA

Here at Berkley Technology Services, the core of our success is our people. Our teams bring their ... The Solutions Delivery Manager serves as a strategic liaison between Technology and WRB Insurance ...

Old National Bank

Client Service Representative

Davenport, IA · On-site

$17 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering ...

Old National Bank

Client Service Representative

Davenport, IA · On-site

$17 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering ...

Old National Bank

Client Service Representative

Davenport, IA

$17 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering ...

Sparks Financial

Client Service Associate

Des Moines, IA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sparks Financial is a holistic wealth management firm, providing a top-notch experience to our ... The Role The Client Service Associate will assist in the relationship and management of client ...

Sparks Financial

Client Service Associate

Des Moines, IA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sparks Financial is a holistic wealth management firm, providing a top-notch experience to our ... The Role The Client Service Associate will assist in the relationship and management of client ...

PIVOT Workforce

HVAC Service Manager

Ames, IA

$90K - $120K/yr

HVAC Service Manager- Mechanical Construction Ames, IA Company Overview: Join our esteemed client ... With a rich history of delivering top-notch mechanical solutions and fostering long-term client ...

Old National Bank

Client Service Representative

Davenport, IA · On-site

$17 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering ...

previous pagenext page

Showing results 21-40

All JobsClient Service Delivery JobsClient Service Delivery Manager JobsClient Service Delivery Manager Jobs in Iowa

Client Service Delivery Manager information

See Iowa salary details

$27.2K

$88.2K

$150.8K

How much do client service delivery manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client service delivery manager in Iowa is $88,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $120,200.00 per year, depending on experience, location, and employer.

What is a client service delivery manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a client service delivery manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.

What are the key skills and qualifications needed to thrive as a client service delivery manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $88,234 per year, or $42.4 per hour.

Client Service Representative

Cottingham & Butler

Dubuque, IA

$15 - $20.50/hr

Full-time

Re-posted 17 days ago

Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

90th of 309 rated insurance

Job description

What our Client Service Representatives do and why it's important:

Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.

In practice, the core activities of your job will be to:

· Ensure that client accounts are up to date so they can continue to operate

· Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail

· Consolidating and communicating important information by putting together reports

Video Overview: Click here to watch an interview with an actual Client Service Representative.

Strengths and skills necessary for success in the role:

Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail.

If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

What Cottingham & Butler employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom