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Client Service Coordinator Jobs in Rochester, MI

Service Coordinator

Troy, MI ยท On-site

$18.75 - $23.75/hr

We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of the service department jobs; pursuing accountability. * Mindful of margin & profitability while ...

Service Coordinator

Troy, MI ยท On-site

$18.50 - $23.50/hr

We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of the service department jobs; pursuing accountability. * Mindful of margin & profitability while ...

Family Service Coordinator

Detroit, MI ยท On-site

$20 - $31/hr

The person in this position acts as a client advocate for and provider of needed early intervention ... Core elements of this position include assessment, service coordination, and developmental ...

Client Service Associate

Novi, MI ยท On-site

$13.50 - $18.75/hr

Summary Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service ...

Client Service Associate

Novi, MI ยท On-site

$13.50 - $18.75/hr

Summary Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service ...

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Client Service Coordinator information

See Rochester, MI salary details

$11

$18

$25

How much do client service coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client service coordinator in Rochester, MI is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.82 per hour, depending on experience, location, and employer.

What is the role of a client service coordinator?

A client service coordinator manages communication between clients and a company, ensuring customer needs are met and issues are resolved efficiently. They often handle scheduling, documentation, and use customer relationship management (CRM) tools to maintain client records. Strong communication and organizational skills are essential for success in this role.

What is the work of a client coordinator?

A client service coordinator manages communication between clients and a company, ensuring client needs are understood and addressed. They handle scheduling, provide information about services or products, and coordinate internal teams to deliver a positive customer experience. Strong organizational and communication skills are essential for this role.

What skills do you need to be a client coordinator?

A client service coordinator needs strong communication and interpersonal skills to interact effectively with clients and team members. Organizational abilities, attention to detail, and proficiency with customer management tools or CRM software are also important for managing client accounts and ensuring service quality.

What is the difference between Client Service Coordinator vs Customer Service Representative?

AspectClient Service CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice settings, client meetings, healthcare or financial industriesCall centers, retail, service industries
Employer & Industry UsageHealthcare, finance, legal, corporate sectorsRetail, telecommunications, hospitality
Common Search & ComparisonOften compared for client interaction roles in professional settingsCustomer support roles in consumer-facing industries

The main difference is that a Client Service Coordinator typically works in professional environments like healthcare or finance, managing client relationships and coordinating services. In contrast, a Customer Service Representative primarily handles customer inquiries and support in retail or service industries. Both roles require strong communication skills, but the Coordinator often has more responsibilities related to client management and industry-specific knowledge.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators in industries like IT, healthcare, or finance, where salaries can exceed $70,000 annually. Advanced certifications, extensive experience, and leadership responsibilities typically contribute to higher compensation in these roles.
What are the most commonly searched types of Client Service jobs in Rochester, MI? The most popular types of Client Service jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Client Service Coordinator jobs? Cities near Rochester, MI with the most Client Service Coordinator job openings:
Service Coordinator

$18.75 - $23.75/hr

Other

Posted 14 days ago


Job description

Position Summary:

Looking to advance your career with a company that values real skills? Lift Solutions has an opportunity for you. Lift Solutions provides end-to-end industrial lifting solutions. We offer OSHA compliance inspections, crane equipment, aftermarket services and parts for overhead cranes and other lifting equipment. Lift Solutions is committed to driving progress and efficiency. Our dedication to excellence and customer satisfaction ensures that every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability and safety. We are hiring a Service Coordinator in Troy, MI.

Duties & Responsibilities:

  • Ensuring oversight of the service department jobs; pursuing accountability.
  • Mindful of margin & profitability while delivering high customer service to clients and inspectors.
  • Assist in building and strengthening All-Lifts InspectAll Data integrity
  • Assist in the creation of electronic folders for service jobs.
  • Review all jobs as created and ensure target margin inline.
  • Ensure all rental equipment is secured and delivered to the appropriate locations on-time for scheduled jobs.
  • Manager daily audits and record technicians logged time for the previous day.
  • Review and update the Work in Progress.
  • Maintain and manage company owned tools.
  • Schedule and book all technician travel.
  • Handles the billing of all service completed jobs, including assembly of costs, entry into Sage, and preparing Invoices for delivery.
  • Creates & Prepares repair folders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering repair folders into service database InspectAll system.
  • Aid in requesting POs from customers.
  • Assist with parts check-in, and determining necessary parts from breakdowns and emergency calls.
  • Supports Service & Maintenance Schedulers with day-to-day scheduling where needed
  • Prepare quotes for customers when needed.
  • Updates job knowledge by participating in educational opportunities & trainings.
  • Other duties as assigned/requested.

Education & Qualifications:

  • Preferred Associates degree in Business Admin or Sales. 1-2 years prior work experience in a related field preferred.
  • Computer background to include Microsoft Office (suite), Sage 100 ERP, 1Inspectall, PowerBi
  • Commitment to high ethical standards governing professional behavior and interactions
  • Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications
  • Demonstrated time management and organizational skills
  • Ability to develop knowledge of the industry within a given market
  • Demonstrated ability to communicate clearly and concisely in written and verbal formats, demonstrated capability to develop strong interpersonal working relationships and work in a team environment
  • Strong customer service orientation