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Client Service Associate Jobs in Worcester, MA (NOW HIRING)

ATAVAS, INC

Client Service Specialist

Milford, MA · On-site

$18.75 - $24.75/hr

Client Service Specialist • Manage large number of incoming requests from our Strategic Clients electronically and/or by telephone • Identify and assess clients' needs to achieve satisfaction ...

AA2IT

Mail Service Associate

Westford, MA · On-site

$20 - $23/hr

M-F 8-5 Location: 1 Robbins Road, Westford MA Overview of Work Environment/Client Nuances: Smaller location As a Mail Services Associate, you will be responsible for all aspects of the mailroom ...

TeamWork Online

Member Services Associate

Newton, MA · On-site

$25/hr

At Court 16, we're redefining what it means to deliver exceptional service in a sports environment ... Accurately manage client records for attendance, payments, and required documentation.

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All JobsClient Service Associate JobsClient Service Associate Jobs in Worcester, MA

Client Service Associate information

See Worcester, MA salary details

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$17

$27

How much do client service associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for client service associate in Worcester, MA is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Worcester, MA? The most popular types of Client Service jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Client Service Associate jobs? Cities near Worcester, MA with the most Client Service Associate job openings:
Client Service Associate jobs near you

Experienced Client Service Representative

VCA Animal Hospital

Uxbridge, MA • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 hours ago

Job description

Client Service Representative

Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? VCA Blackstone Valley is seeking an Experienced Client Service Representative to join our team part time! Our team has a shared devotion to provide progressive medicine with compassion as a driving force and we are eager to welcome a like-minded individual!

Among the reasons to consider joining VCA Blackstone Valley

We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

  • Leadership opportunities
  • Access to the people and financial resources of a large veterinary community
  • WOOF University, offering abundant of training in a variety of topics
  • Generous employee pet care discounts
  • Opportunities to give back through strong Shelter partnerships and VCA Charities

VCA adds value to your compensation package with the following:

  • Competitive wage
  • Medical, Dental & Vision insurance
  • Opportunity to teach and mentor
  • 401(k)
  • Free wellness subscriptions (Head Space)
  • Life and Long Term Disability insurance
  • Paid Parental leave

Why We Need You
As the face of VCA Blackstone Valley, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.The Client Service Representative is the pivot around which the hospital operates and is responsible for:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports and correspondence.
  • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

The salary range for this position is define range using this spacing and punctuation $15 - $18 / hour

Qualification

  • 1 years of experience in the veterinary field required.

Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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