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Client Service Associate Jobs in Wauwatosa, WI (NOW HIRING)

UBS

Client Associate

Brookfield, WI · On-site

Key responsibilities Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: • keep management systems up-to-date with client information ...

SSA Group

Food Service - Associate

Milwaukee, WI · On-site

$15.50/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... Actively and efficiently responds to guest and client feedback, with report to the supervisor to ...

ssagroup

Food Service - Associate

Milwaukee, WI · On-site

$13.75 - $18/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... Actively and efficiently responds to guest and client feedback, with report to the supervisor to ...

ssagroup

Food Service - Associate

Milwaukee, WI · On-site

$13.75 - $18/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... Actively and efficiently responds to guest and client feedback, with report to the supervisor to ...

ssagroup

Food Service - Associate

Milwaukee, WI · On-site

$13.75 - $18/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... Actively and efficiently responds to guest and client feedback, with report to the supervisor to ...

ssagroup

Food Service - Associate

Milwaukee, WI · On-site

$13.75 - $18/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... Actively and efficiently responds to guest and client feedback, with report to the supervisor to ...

Family Dollar

Customer Service Associate

Milwaukee, WI · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Baird Capital

Client Specialist

Milwaukee, WI · On-site

Be responsible for the client service and business operation functions of one or more Financial ... Team of associates passionate about achieving great results for clients and give back to the ...

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Client Service Associate information

See Wauwatosa, WI salary details

$8

$16

$26

How much do client service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client service associate in Wauwatosa, WI is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.70 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Wauwatosa, WI are hiring for Client Service Associate jobs?

Cities near Wauwatosa, WI with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Wauwatosa, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,644 per year, or $16.7 per hour.

Client Experience Associate

Smart Systematic Recruiting

Burlington, WI • On-site

$55K - $70K/yr

Full-time

Re-posted 8 days ago

Job description

Client Experience Associate

Renier Hotopp Law Offices, LLC

On-site| MondayFriday, 8:30 AM 5:00 PM

Full-Time| Compensation: Based on Experience

Build and Lead Client Experience in a Growing Family Law Firm

Renier Hotopp Law Offices is seeking aSenior Client Experience Associateto take ownership of the client journey and help strengthen our systems, communication, and collections processes.

This isnot an entry-level role. We are looking for a confident professional who can manage client relationships, handle high-pressure conversations, and contribute to building a stronger, more efficient client experience program.

If you have experience inclient success, account management, collections, or legal client services and youre comfortable having direct conversations about expectations and payments, this role is for you.

About the Firm:

Renier Hotopp Law Offices is a boutiqueWisconsin family law firmwith offices in Burlington and De Pere. We focus exclusively ondivorce, custody, and family law matters, providing compassionate guidance and results-driven representation.

Who You Are:

  • Confident and comfortable havingdirect conversations with clients
  • Able to stay composed when dealing withfrustrated or high-emotion situations
  • Strong sense of ownership and accountability
  • Business-mindedyou understand how client experience impactsrevenue and retention
  • Proactive, resourceful, and solutions-oriented

Why Join Us:

  • High-impact role withgrowth potential
  • Collaborative and supportive team environment
  • Opportunity to helpbuild and improve a critical function within the firm
Responsibilities
  • Manage theclient experience from intake through active case stages
  • Serve as the primary point of contact forclient communication and support
  • Proactively follow up with clients to ensure clarity, satisfaction, and engagement
  • Handlebilling questions, collections, and payment follow-upswith confidence
  • De-escalate difficult situations and manageemotionally charged client interactions
  • Collaborate with attorneys and staff to ensure timely communication and case updates
  • Track all client activity and tasks inClio Manage (CRM/case management system)
  • Improve processes related toclient satisfaction, retention, and collections
  • ManageGoogle reviews and client feedback initiatives

What Success Looks Like:

  • Clients feel informed, supported, and confident throughout their case
  • Strong response times (within 24 hours)
  • Increasedpositive reviews and client satisfaction scores
  • Improvedcollections and reduced outstanding balances
  • Clear, organized communication across clients and the internal team
Qualifications

Required:

  • 3+ years of experience inclient success, customer success, account management, or client services
  • Experience handlingbilling, collections, or payment conversations
  • Ability to managedifficult or emotional client interactions professionally
  • Strong communication skills (empathetic, clear, and confident)
  • Highly organized with strong attention to detail
  • Experience usingCRM systems or case management software

Preferred:

  • Experience in alaw firm or legal environment (family law preferred)
  • Familiarity withClio Manage
  • Experience improving workflows, processes, or client experience systems
  • Background inprofessional services (legal, healthcare, financial services)
Compensation

$55,000 - $70,000/year

About Renier Hoptopp Law Offices, LLC

Renier Hotopp Law Offices, LLC is a Wisconsin family law firm dedicated exclusively to helping individuals and families navigate some of lifes most difficult transitions. With offices in De Pere and Burlington, our team represents clients throughout eastern Wisconsin in all types of Family Law matters.

We understand that family law cases are deeply personal moments that shape clients futures. Our attorneys combine strategic advocacy with genuine compassion, guiding clients through complex legal issues while remaining focused on protecting their families, finances, and long-term stability.

Our firm is built on a collaborative team model that allows the team to work closely together to deliver responsive service and strong results. At Renier Hotopp Law, we are committed to clear communication, thoughtful strategy, and powerful representation both inside and outside the courtroom.