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Client Service Associate Jobs in Washington, MI (NOW HIRING)

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

Travis Mathew

Seasonal Client Associate - Somerset

Troy, MI · On-site

$14 - $16.25/hr

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Gallagher

Senior Client Associate

Bloomfield Hills, MI · On-site

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... Overview As the Senior Client Associate you will continue to develop industry knowledge and skills ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Washington, MI

Client Service Associate information

See Washington, MI salary details

$8

$15

$25

How much do client service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client service associate in Washington, MI is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Washington, MI? The most popular types of Client Service jobs in Washington, MI are:
What cities near Washington, MI are hiring for Client Service Associate jobs? Cities near Washington, MI with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Washington, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,057 per year, or $15.9 per hour.

Client Service Administrator Team Lead

SCHLAUPITZ MADHAVAN PC

Troy, MI • On-site

$16.75 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Schlaupitz Madhavan, P.C. (SMCPA) is a growing CPA and advisory firm recognized for its collaborative culture, high standards, and commitment to excellence. We’re seeking an Administrative Lead to provide leadership and day-to-day oversight for the Client Service Administrator team while delivering executive administrative support to firm leadership.

The Client Service Administrator Team Lead will support internal workflow deadlines, promote consistent administrative processes, and help ensure a high level of service to internal teams and clients. The ideal candidate is an experienced administrative professional and proactive team lead who is comfortable supervising and training others, documenting and suggesting process improvements, and oversee the firm’s facility maintenance needs.

What You’ll Do:

  • Work closely with the Director of Operations to improve administrative processes, increase consistency, and support team effectiveness.
  • Daily oversight and support of the Client Service Administrator (CSA) team to ensure administrative functions are completed accurately and timely.
  • Maintain full working knowledge of CSA team tasks and provide hands-on support as needed to meet internal workflow deadlines.
  • Provide ongoing training for current CSA team members and support onboarding for new administrative team members.
  • Oversee project workflows and partner with professional staff to identify and resolve issues.
  • Support executive administrative needs for firm leadership, including the Managing Director, CHRO, Director of Operations, and Training Team.
  • Coordinate facilities support and provide office oversight across locations as needed.
  • Administer the onboarding of new clients and maintain accurate client profile information.
  • Assist with billing and collections.
  • Update the administrative handbook, document and assist with the development of improved standard operating procedures and best practices.
  • Perform other duties and special projects as assigned.

What You Bring:

  • Minimum of 10 years administrative, office management, or related professional office experience preferred.
  • Associate degree, certificate in business, business administration coursework, or equivalent combination of education, training, and experience required.
  • Supervisory, team lead, or strong administrative leadership experience required.
  • Experience in a CPA firm, accounting firm, or professional services office preferred.
  • Self-starter with strong initiative and follow-through to achieve desired results.
  • Highly organized with the ability to prioritize competing deadlines.
  • Strong critical thinking, problem-solving, and decision-making skills.
  • Ability to lead by example, train others, and support team accountability.
  • Comfortable developing standard operating procedures and documenting best practices.
  • Process-oriented mindset with a desire to improve workflows and create consistency.
  • Professional communication skills and ability to work effectively with leadership, administrative staff, and professional team members.
  • Strong technology skills, including Microsoft Office and familiarity with client portals, e-signature tools, electronic delivery systems, and project management systems.
  • Flexible, service-oriented approach with willingness to step in where needed.

Physical Requirements:

This role operates in a professional office environment and routinely uses standard office equipment. The position may require sitting or standing for extended periods, working at a computer, communicating in person and by phone, and occasionally lifting or moving standard office materials.

Work Location and Schedule:

  • Based in Troy, travel to Ann Arbor and Bingham Farms as needed.
  • Expected in Ann Arbor about two days per week when local coverage is unavailable.
  • Periodic Bingham Farms travel required for administrative and facilities support.
  • General business hours are 8:30 a.m. – 5:00 p.m., with seasonal overtime required during peak periods, including longer hours and occasional weekends.

Compensation & Benefits:

  • We provide competitive compensation packages to our employees
  • Benefits include health, dental, vision, and life insurance options; a 401(k) plan with employer match; voluntary long-term and short-term disability options; HSA/FSA cards; and paid time off.

Join a team that values collaboration, initiative, and excellence, and play a key role in supporting consistent administrative operations across a growing firm built on trusted relationships and long-term success.

Equal Opportunity Employer

Schlaupitz Madhavan, P.C. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age (40 or older), disability, genetic information, height, weight, marital status, or familial status.