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Client Service Associate Jobs in Kalamazoo, MI (NOW HIRING)

Barney Castle Oil

Customer Service Associate

Mattawan, MI · On-site

$14 - $19.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting ...

Blarney Castle Oil Co.

Customer Service Associate

Mattawan, MI · On-site

$14 - $19.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting ...

Blarney Castle Oil Co.

Customer Service Associate

Decatur, MI · On-site

$13 - $18/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting ...

Family Dollar

Customer Service Associate I

Grand Junction, MI · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Springfield, MI · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Delton, MI · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Kalamazoo, MI · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Marcellus, MI · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Sturgis, MI · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Fennville, MI · On-site

$11.50 - $15.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Colon, MI · On-site

$13.50 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Wayland, MI · On-site

$13.50 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Hastings, MI · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Kalamazoo, MI

Client Service Associate information

See Kalamazoo, MI salary details

$8

$16

$25

How much do client service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client service associate in Kalamazoo, MI is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Kalamazoo, MI are hiring for Client Service Associate jobs? Cities near Kalamazoo, MI with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Kalamazoo, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,629 per year, or $16.2 per hour.

Client Service Representative

VCA Animal Hospitals

Kalamazoo, MI • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

VCA Animal Hospitals rating

6.1

Company rating: 6.1 out of 10

Based on 656 frontline employees who took The Breakroom Quiz

29th of 52 rated veterinary

Job description

VCA Veterinary Specialty and Emergency Center of Kalamazoo is a 24/7/365 emergency, critical care and specialty practice, located in Portage, MI. We are seeking an Experienced Client Service Representative to join our team Full-time.
Are you searching for more work life balance? We support wellness, and the ability to work on a flexible schedule. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve.
Client Service Representative Duties:
  • Customer service functions such greeting clients and handling multi-line telephones
  • Scheduling and confirming appointments
  • Placing outbound calls for follow-ups and reaching out to prospective clients
  • Presenting and explaining fees, including processing payments
  • Recommending, selecting, and obtaining products and services, including prescriptions
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical related pet care
  • Managing medical records, charts, reports and correspondence

Potential Schedule: Day, Evening, and Weekend shifts available
Compensation: $18 - 21 / hr based on skill set and experience
QUALIFICATIONS:
  • At least one year of proven past experience helping customers
  • High School Diploma/GED or equivalent
  • Excellent listening and communication skills
  • Compassion for pets and people-as well as awareness and understanding of others' reactions
  • Proven decision-making skills to choose the most appropriate course of action
  • The ability to integrate new information into problem-solving
  • Willingness to work non-traditional hours, including nights, weekends and some holidays
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

VCA Total Reward Benefits Package:
  • Access to the people and financial resources of a large veterinary community
  • Growth & leadership opportunities
  • Medical, Dental & Vision
  • Career development programs
  • Generous hospital discounts and product discounts
  • Employer-paid life, long- and short-term disability insurance
  • Paid vacation and sick time
  • Paid parental leave
  • 401(k)
  • Free mental health resources and wellness subscriptions (Headspace)
  • Infertility benefits
  • Competitive wage

The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen.
In this position you will be supporting our Doctors team by creating a positive, low-stress atmosphere for our clients and patients.
Why You Should Consider Us
Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged.
We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team.
Ready to grow with a collaborative and supportive team?
Apply now- We look forward to hearing from you!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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