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Client Service Associate Jobs in Southgate, MI (NOW HIRING)

Trinity Health

SJSEMI_Client Service Spec

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Client Service Specialists provide detailed technical support for current and potential Warde ... Maintains the confidentiality of information acquired pertaining to patient, physicians, associates ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Customer Service Associate Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main ...

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Client Service Associate information

See Southgate, MI salary details

$8

$15

$25

How much do client service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client service associate in Southgate, MI is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Southgate, MI are hiring for Client Service Associate jobs? Cities near Southgate, MI with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Southgate, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,085 per year, or $15.9 per hour.

Senior Audit Associate (Client Service)

Doeren Mayhew

Troy, MI • On-site

$77K - $94K/yr

Full-time

Re-posted yesterday

Job description

Financial Institutions Group (FIG) - Financial Statement Audit Professional
Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan with 25 offices across the country and abroad. Founded in 1932, Doeren Mayhew is recognized as the 37th largest CPA firm in the U.S. and is positioned fr successful future growth. If you want to join a rising firm that is consistently named among the 50 best-managed firms in the nation, this is the firm for you.
Summary
Under the direction of the FIG Practice Leader and in alignment with the organization's mission, values, and professional standards, this position is responsible for planning, executing, reviewing, and managing financial statement audit engagements for financial institution clients. The role serves as a trusted advisor to clients, exercises professional judgment on accounting and assurance matters, supports engagement quality and profitability objectives, and contributes to employee development through coaching, mentoring, and leadership.
Key Responsibilities
  • Work as a member of an audit engagement team serving clients in the financial institutions industry including credit unions and community banks.
  • Plan and manage smaller engagements or sections of the audit; ensuring that projects are at or below budget (i.e. communicating with associates on scheduling issues or delays, mitigating excessive billable hours posted to WIP.
  • Evaluate internal controls, audit programs, risk assessments, and engagement documentation.
  • Review audit workpapers, analytical procedures, financial statements, management letters, and client deliverables.
  • Research, analyze, and resolve accounting, auditing, and assurance matters.
  • Maintain proactive communication with clients and engagement team members.
  • Build and maintain strong client relationships and identify opportunities to add value.
  • Participate in client meetings, presentations, and business development activities as appropriate.
  • Maintain in-depth knowledge and application of relevant professional standards, emerging laws and regulations, and corporate governance requirements
  • Develop technical expertise on accounting standards, audit standards, and regulations.
  • Participate in firm activities such as recruiting, in-house training, the firm's Buddy or Mentor programs and through leadership opportunities.
  • Contribute to and support the development of team staff members by creating a learning environment. Continually build and share knowledge with colleagues. Supervise, train and mentor less experienced associates and interns.
  • Contribute to engagement quality, productivity, and profitability goals.
  • Achieve 1,600 - 1,650 Annual Billable Hour Goal

Knowledge, Skills, and Abilities
  • Strong accounting, auditing, and assurance knowledge.
  • Excellent analytical, critical-thinking, and problem-solving skills.
  • Strong written, verbal, and interpersonal communication skills.
  • Leadership and team development capabilities.
  • Proficient knowledge of tax and accounting research techniques.
  • Proficient in MS office, Engagement, and Knowledge Coach.
  • Ability to manage multiple priorities and deadlines.
  • Proficiency in Microsoft Office and audit engagement software.

Qualifications
  • Bachelor's degree in accounting or related field required.
  • Minimum 2+ years of relevant audit experience in public accounting
  • CPA License preferred, CPA-eligible or has a progressive plan in place toward passing the CPA exam
  • Financial institution audit experience is preferred.

Core Competencies
  • Client Service
  • Technical Expertise
  • Business Acumen
  • Relationship Management
  • Communication
  • Leadership
  • People Development
  • Critical Evaluation
  • Collaboration

Physical Demands and Work Environment
Work is primarily performed in an office environment and may require extended periods of computer use, sitting, and occasional travel. Employees may be required to lift up to 20 pounds.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs.

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