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Client Service Associate Jobs in Portland, ME (NOW HIRING)

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$8

$16

$26

How much do client service associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for client service associate in Portland, ME is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

What jobs make 3000 a month without a degree?

A Client Service Associate typically earns less than $3,000 monthly, but roles such as sales representatives, administrative assistants, or delivery drivers can reach or exceed this income level without a degree, especially with experience or commissions. These jobs often require strong communication skills, customer service abilities, and sometimes certifications or licenses depending on the industry.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What are the most commonly searched types of Client Service jobs in Portland, ME? The most popular types of Client Service jobs in Portland, ME are:
What cities near Portland, ME are hiring for Client Service Associate jobs? Cities near Portland, ME with the most Client Service Associate job openings:
Client Service Associate jobs near you

Customer Service Associate

LaPlante Electric Inc.

Scarborough, ME • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Customer Service Associate
LaPlante Electric is currently hiring an outgoing Customer Service Associate to assist our clients with all their inquiries and ensure they have the best experience with us. This is a full-time, 100% in office position earning a competitive wage of $24 - $26/hour. We are a local electrical industry leader and believe that hard work can also be fun.
In addition to great pay and our positive culture, we offer our Customer Service Associate the following benefits and perks:
  • Health, dental, vision, disability, supplemental, and life insurance
  • 401(k) with match
  • Paid time off (PTO) and Paid Holidays
  • Paid training
  • Tuition reimbursement
  • Professional development assistance
  • Potential for overtime work at 1.5 times the hourly rate

SCHEDULE
The work schedule for this full-time position is Monday through Friday, 8:00 AM - 5:00 PM.
WHAT YOU'LL BE DOING
  • Disbursement of incoming emails to the appropriate employee or department
  • Using our company software, Service Titan, to record communication, actions taken with customers, and any vital information on the customer's job
  • Resending invoices or estimates or providing financing information to customers
  • Sending reset instructions for generator error codes
  • Calling customers who've received reset instructions and offering a service appt.
  • Mailing out installation magnets to customers according to a timeline
  • Mailing of appreciation items when applicable to customers
  • Keeping an eye on office supplies
  • Keep "Electrical List" tabs updated on Teams
  • Informing office staff when packages arrive and handling outgoing mail
  • Tagging jobs below the line "new customer or existing"
  • Scrubbing Slack lists for Customer Service Department and clearing complete ones
  • Entering spreadsheet data as needed by office staff
  • Assisting with 5-star customer issues and concerns
  • Maintaining the reviews bonus spreadsheet
  • Other office related tasks as they arise or are needed by other departments

TECH WE WORK WITH
  • Microsoft Outlook
  • Microsoft Teams
  • Word and Excel
  • Slack
  • Service Titan

ABOUT LAPLANTE ELECTRIC INC.
We are a Maine-based family-run company that specializes in electrical services and installations including standby generators and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community!
We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment.
CUSTOMER SERVICE ASSOCIATE REQUIREMENTS
As a Customer Service Associate, you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person, as well as staying in touch with them throughout the project process so they are always well-informed and up to date. You feel good about keeping our clients informed and happy!
  • 3+ years of customer service experience
  • Strong computer skills (50+ WPM)
  • Comfortable multi-tasking and speaking on the phone
  • A love for assuring customer satisfaction
  • A happy and optimistic attitude and disposition

Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If yes, give us the chance to review your information.
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you are excited about this opportunity, apply today!

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