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Client Service Associate Jobs in Oconomowoc, WI (NOW HIRING)

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and ... Associates degree in Chemistry or related field preferred Additional Information What we offer:

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Position Summary The Client Service Representative manages communication between the laboratory and ... Associates degree in Chemistry or related field preferred Additional Information What we offer:

Travis Mathew

Client Associate - Mayfair

Milwaukee, WI · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

Travis Mathew

Client Associate - Mayfair

Wauwatosa, WI · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

TravisMathew

Client Associate - Mayfair

Wauwatosa, WI · On-site

The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability ...

MARS Solutions Group

Food Service Associate

Milwaukee, WI · On-site

$15 - $17/hr

Monday-Friday, 8:00 AM - 2:30 PM CST MARS Solutions Group is hiring a Food Service Associate to support a dynamic corporate lunch program at our Fortune 100 Insurance Client's Milwaukee campus . This ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Oconomowoc, WI

Client Service Associate information

See Oconomowoc, WI salary details

$8

$17

$27

How much do client service associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for client service associate in Oconomowoc, WI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.28 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Oconomowoc, WI are hiring for Client Service Associate jobs?

Cities near Oconomowoc, WI with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Oconomowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,703 per year, or $17.2 per hour.

Client Service Representative

Eurofins USA Food Testing

New Berlin, WI • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Position Summary

The Client Service Representative manages communication between the laboratory and clients to
ensure expectations are met, assists clients in submitting needed information, managing sample receipt
and registration, and other activities as needed to maintain good client relations.

Authority

The Client Service Representative receives sufficient authority from, and is accountable to, the Client
Services Supervisor, or appointed designate, for the successful completion of assigned duties and
responsibilities and has the authority to take action necessary to carry out the duties and
responsibilities of this position and to identify the occurrence of departures from the quality system or
from the procedures for performing tests and/or calibrations, so long as such action does not deviate
from established company guidelines, is consistent with sound technical and business judgment, and
follows the practices of the laboratory.

Essential Duties and Responsibilities
1. Responsible for all routine communications between the customer and the laboratory.
2. General clerical duties such as answering phones, processing mail, greeting clients, etc.
3. Routing couriers for sample pickups.
4. Receiving samples from clients via parcel services, couriers and in-person drop off.
5. Confirming and documenting sample conditions on receipt.
6. Provision of sampling supplies as needed to the customer.
7. Responsible for intercompany communication and sample coordination.
8. Clarification of client’s requests for services.
9. Entering new client information into appropriate systems.
10. Registration of incoming samples.
11. Validating sample registration information.
12. Routing of samples and paperwork to appropriate storage locations and analysts within the
laboratory and notification to the analysts if those samples requiring special handling.
13. Creation and Maintenance of Reference Quotations.
14. Schedules, coordinates and participates in client conference calls as needed; attends meetings
with technical groups as needed
15. Assist in management of invoices for client billing.
16. Responsible for managing outsources samples with partner Eurofins laboratories to ensure timely
COA release for clients.
17. Coordinate all out going shipping for ESFA. (samples, returning coolers, Etc.)
18. Creating return shipping labels for clients shipping samples back regularly
19. Scanning/attaching documents to samples or projects in LIMS systems.
20. Responsible for reaching out to customers to collect payment for overdue bills
21. Responsible for submitting results to WDNR for EDD testing.
22. Conducts all activities in a safe and efficient manner
23. Maintain regular attendance and punctuality
24. Performs other duties as assigned

Qualifications:
Qualifications

  • At least 1 year in client services
  • Microsoft Office (Outlook, Excel, etc).
  • Knowledge of ISO 17025, DEA, EPA, FDA and related guidance.
  • Associates degree in Chemistry or related field preferred

Additional Information

What we offer:

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Apply