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Client Service Associate Jobs in Wausau, WI (NOW HIRING)

Apogee Enterprises

Client Service Representative

Wausau, WI · On-site

$17.25 - $23.25/hr

Client Services Representative The Client Services Representative acts as the primary contact for ... Associates Degree (preferred) or equivalent work experience, required Experience: * Minimum of 2 ...

Apogee

Client Service Representative

Wausau, WI

$17.25 - $23.25/hr

Apogee Architectural Metals The Client Services Representative acts as the primary contact for ... Associates Degree (preferred) or equivalent work experience, required * Experience: * Minimum of 2 ...

Dollartree

Customer Service Associate

Rothschild, WI

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate

Rothschild, WI · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

Customer Service Associate I

Wausau, WI · On-site

$15.50 - $21.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Dollartree

Customer Service Associate I

Wausau, WI · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Antigo, WI · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Wausau, WI · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Merrill, WI · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Schofield, WI · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Family Dollar

Customer Service Associate I

Mosinee, WI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Abbotsford, WI · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Schofield, WI

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Antigo, WI · On-site

$15.50 - $21.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Schofield, WI · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Client Service Associate information

See Wausau, WI salary details

$9

$18

$29

How much do client service associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for client service associate in Wausau, WI is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Wausau, WI are hiring for Client Service Associate jobs? Cities near Wausau, WI with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Wausau, WI as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,208 per year, or $18.4 per hour.

Client Service Representative

Apogee Enterprises

Wausau, WI • On-site

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Apogee Enterprises rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

22nd of 84 rated plastic manufacturers

Job description

Client Services Representative

The Client Services Representative acts as the primary contact for clients and prepares client orders to be used by manufacturing for high volume clients or complex orders. The essential duties outlined below may vary based on location or brand.

Key Responsibilities

Ordering Processing

  • Processing incoming orders, whether received via phone, email, or other channels, ensuring all information is complete and accurate.
  • Checking product availability and ensuring orders can be filled promptly.
  • Accurately inputting client orders, including product details, quantities, and client information, into the company's database.
  • Verifying pricing and applying any applicable promotions or discounts to orders

Logistics

  • Working with shipping and logistics teams to ensure orders are shipped accurately and on time.
  • Tracking the status of orders and providing updates to customers.

Customer Service

  • Addressing client inquiries regarding order status, resolving issues, and providing excellent customer service.
  • Ability to answer product questions, referring more in-depth questions to the appropriate parties.
  • Communicating with internal teams (Sales, Customer Service, and Finance) to resolve order-related issues.
  • Heavy interaction with clients on the phone and email. Must be able to demonstrate excellent verbal and written communication skills.

Reporting

  • Maintaining detailed and organized records of all orders and related transactions.
  • Assisting with generating reports.
  • Identifying and resolving issues that may arise during the order processing cycle.
  • Ability to answer questions from manufacturing regarding specific production orders, deferring more advance questions to appropriate parties.

Cross-Functional Integration

  • Work closely with sales, manufacturing, shipping, and other internal departments to ensure smooth order processing.

Quality

  • Collaborating with other departments, such as sales, manufacturing, and shipping, to identify defects and determine root cause.
  • Processes replacement orders as necessary.
Experience & Skills

Education:

  • High School Diploma, required
  • Associates Degree (preferred) or equivalent work experience, required

Experience:

  • Minimum of 2 years customer service experience, required
  • Minimum of 2 years industry experience, preferred
  • Proficient with order entry processes and software, preferred

Required Skills:

  • Time management, organization, and planning.
  • Strong verbal and written communication skills.
  • Problem-solving, troubleshooting, and decision-making.
  • Experience with Microsoft Office.
  • Regular/dependable attendance.
  • Flexibility of work hours, including overtime.
Work Environment/Travel Requirements

Occasional travel related to other sites /corporate.

Extended periods of office work on a computer and in team meetings.

Physical Requirements

Ability to work in an office environment, with occasional trips to manufacturing.

Lift up to 10 lbs.

This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

  • Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
  • Incentive Plans
  • 401(k) with employer contribution and match
  • Employee Stock Purchase Plan with employer match
  • Paid Time Off (Vacation and Sick Time)
  • Paid Holidays
  • Tuition Reimbursement Program
  • Employee Assistance Program (EAP)
  • Wellness Program
  • Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.

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