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Client Service Associate Jobs in Minneapolis, MN

The Client Service Associate is responsible for delivering exceptional customer experience through responsive service, efficient operations, and accurate transaction processing. This role supports ...

The Client Service Associate is responsible for delivering exceptional customer experience through responsive service, efficient operations, and accurate transaction processing. This role supports ...

The Client Service Associate is responsible for delivering exceptional customer experience through responsive service, efficient operations, and accurate transaction processing. This role supports ...

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Client Service Associate information

See Minneapolis, MN salary details

$9

$17

$28

How much do client service associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for client service associate in Minneapolis, MN is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.05 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Minneapolis, MN? The most popular types of Client Service jobs in Minneapolis, MN are:
What cities near Minneapolis, MN are hiring for Client Service Associate jobs? Cities near Minneapolis, MN with the most Client Service Associate job openings:
Infographic showing various Client Service Associate job openings in Minneapolis, MN as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,183 per year, or $17.9 per hour.

Client Service Associate

Luminate Bank

Minneapolis, MN • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Luminate Bank is more than a bank-we're Banking Brighter by making financial success simple, accessible, and
rewarding. Whether you're purchasing a home, growing your savings, or planning for long-term stability, we offer expert guidance and personalized solutions to illuminate your path. Our seamless digital banking, tailored lending options, and wealth-building strategies empower you to take control of your financial future. With competitive rates, clear insights, and a customer-first approach, we help you make informed decisions with confidence. No matter where you are in your journey, Luminate Bank is here to support you every step of the way.


Position Overview:

The Client Service Associate is responsible for delivering exceptional customer experience through responsive service, efficient operations, and accurate transaction processing. This role supports the day-to-day operational needs of the branch while building and strengthening relationships with existing consumer and small business customers.

Through proactive, needs-based conversations, the Client Service Associate identifies opportunities to deepen customer relationships by recommending relevant products and services that enhance the overall banking experience. Success in this role is defined by strong attention to detail, organization, responsiveness, and the ability to provide consistent, high-quality service while supporting the Bank's service and relationship growth objectives.

Responsibilities and Duties:

  • Deliver a high-quality, personalized customer experience by responding promptly to customer needs, resolving issues efficiently, and ensuring a seamless in-branch and digital experience
  • Perform accurate and efficient banking transactions, including teller functions, while maintaining compliance with bank policies and regulatory requirements
  • Open and service consumer and business accounts for new and existing customers, ensuring all documentation is completed accurately and in a timely manner
  • Manage account maintenance requests, including updates, problem resolution, and fraud-related inquiries with a high level of care and urgency
  • Proactively engage customers in meaningful conversations to understand their needs and identify opportunities to recommend appropriate products and services
  • Support relationship deepening efforts by cross-selling to existing customers in a consultative, service-oriented manner
  • Provide clear and accurate information regarding bank products, services, and digital banking tools
  • Maintain strong organization and operational discipline to support daily branch activities and workflow
  • Collaborate with team members to foster a positive, team-oriented environment and ensure consistent service delivery
  • Assist with branch initiatives, customer outreach, and community involvement efforts as needed
  • Process and close consumer loan requests, including installment loans and home equity lines of credit, in accordance with bank guidelines

Qualifications and Skills:

  • One year of customer service, providing a high-quality experience
  • Proficient with Microsoft Office programs, or ability to learn them quickly
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to multi-task and prioritize items based on customer needs

Education:

  • High school degree or equivalent

Benefits:

  • Competitive compensation reliant on ability and experience
  • Excellent benefits package including health, dental & vision
  • Life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • Flexible PTO program second to none
  • The opportunity to work for the Midwest's fastest growing lender

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.