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Client Service Associate Jobs in Menasha, WI (NOW HIRING)

Member Service Associate

De Pere, WI ยท On-site

$14 - $19.25/hr

JOB SUMMARY As a Member Service Associate, you are part of the team responsible for delivering an exceptional Y experience to all members, participants and guests by assisting them with all ...

Member Service Associate

De Pere, WI ยท On-site

$14 - $19.25/hr

JOB SUMMARY As a Member Service Associate, you are part of the team responsible for delivering an exceptional Y experience to all members, participants and guests by assisting them with all ...

Service daily client inquiries over the phone and in-person, including scheduling meetings and ... At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver ...

Customer Service Associate I

Appleton, WI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

New London, WI ยท On-site

$13.25 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Green Bay, WI

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

De Pere, WI ยท On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Appleton, WI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Green Bay, WI ยท On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Green Bay, WI ยท On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

De Pere, WI ยท On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Fond Du Lac, WI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Green Bay, WI

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Oshkosh, WI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Appleton, WI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Menasha, WI ยท On-site

$14.75 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

De Pere, WI ยท On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Oshkosh, WI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Little Chute, WI

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Fond Du Lac, WI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Client Service Associate information

See Menasha, WI salary details

$9

$17

$28

How much do client service associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for client service associate in Menasha, WI is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.66 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Menasha, WI are hiring for Client Service Associate jobs? Cities near Menasha, WI with the most Client Service Associate job openings:
Infographic showing various Client Service Associate job openings in Menasha, WI as of July 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,472 per year, or $17.5 per hour.
Member Service Associate

Member Service Associate

Greater Green Bay YMCA

De Pere, WI โ€ข On-site

$14 - $19.25/hr

Full-time

Re-posted 11 days ago


Job description

JOB SUMMARY
As a Member Service Associate, you are part of the team responsible for delivering an exceptional Y experience to all members, participants and guests by assisting them with all membership transactions, making and taking calls, registrations, reservations, welcoming members and guests into the facility, acknowledging individuals leaving the facility and general facility security which may include opening and closing the facility.
Every Tuesday 430-9p
Every Other Saturday 10a-2p
ESSENTIAL FUNCTIONS
  • Build a positive first impression with a warm smile and personal greeting for all who encounter the YMCA by upholding the SMART Service pledge and maintaining a welcoming and professional environment.
  • Engage and develop a rapport with members and families by as you direct them through and to programs and activities in the Y.
  • Build collaborative relationships using Listen First skills and prioritizing member needs above other tasks. Be proactive in providing what they need, not just what they request.
  • Facilitate all business functions related to membership and program registrations with exceptional customer service and accuracy.
  • Accurately enter data information and report daily transactions in Daxko.
  • Be a good steward of the Y by following and enforcing policies/procedures, reporting financial irregularities, and exercising attention to detail. Follow all procedures related to collecting and reporting money and other forms of payment.
  • Greet every individual entering the facility promptly and ensure individual check in system compliance as well as acknowledging individuals leaving the facility.
  • Assist with tracking, retaining, and contacting current and new members, responding to membersโ€™ questions and concerns, and most importantly building collaborative relationships with members in person and over the phone.
  • Conduct cause-driven tours in a collaborative, informative manner to engage members.
  • Keep members and staff abreast of events, promotions, and other information to engage members.
  • Initiate recruitment and courtesy membership and program calls to support promotions and financial growth.
  • In the event of an injury or emergency, you will serve as safety responder, (responding, reporting, and preventing). Adhere to and enforce safety policies and procedures for the Center and Association.
  • Assist members in resolving complaints and inform supervisor of any unusual situations or unresolved issues.
  • Support fundraising initiatives.
  • Act according to facility protocol to ensure safety of all staff and children which includes:
    • โ€‹Adhere to policies related to boundaries with staff and children.
    • Attend required abuse risk management training.
    • Report suspicious and inappropriate behaviors and policy violations.
    • Follow mandated abuse reporting requirements.
    • Ensure children are properly signed in and out, ensure only authorized adults are allowed in the facility, etc.
SKILLS AND TRAINING
  • A high school diploma (or equivalent) is required.
  • Six monthsโ€™ experience in customer service, sales or office operations preferred.
  • Strong administrative, organizational, math, and computer skills with attention to detail required.
  • Excellent telephone, face to face, and written communication skills tailored to the appropriate audience.
  • CPR and First Aid certifications are required within 60 days and Annual safety training.
  • Participation in Listen First Training will occur within the first nine months.
COMPETENCIES
  • Building Relationships: Connect people to the Yโ€™s cause by developing inclusive relationships and collaboration. Create sustainable relationships within the Y.
  • Communication and Influence: Listen and express self effectively and in a way that engages, inspires and builds commitment to the Yโ€™s cause.
  • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion.
  • Critical Thinking and Decision Making: You are empowered to make informed decisions within the scope of delivering exceptional SMART Service. Make these decisions based on logic, data, and sound judgement.
  • Emotional Maturity: How we understand and conduct ourselves impacts our relationships. Demonstrate ability to understand and emotions effectively in all situations.
  • Advancing Our Mission and Cause: As a cause driven leader you will support the Y, its members, participants, and staff by living the Yโ€™s values of CARING, HONESTY, RESPECT, and RESPONSIBILITY in all interactions and aspects of job performance and demonstrate the desire to serve others and fulfill community needs.
  • Philanthropy: As a charitable organization, the Y depends heavily on financial support from the community. You will be called upon to support fundraising initiatives.
  • Safety: Adhere to and enforce safety policies and procedures for the Association. You must be able to respond in a leadership role to a crisis situation as outlined in the Crisis Communication binder.
  • Physical Requirements: For the most part, the work is done in an office environment. Moving about freeing to assist coworkers in other work stations is important. As an opener or closer, you may also need to walk around the building turning on or off equipment or lights and lightly clean up. As a safety responder, the ability to crouch, stoop, kneel, move quickly, and/or lift at least 30 pounds will be necessary.
This job description represents the major functions of the job but is not intended to be all inclusive. The incumbent is also responsible for performing other duties as necessary for Association success.