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Client Service Associate Jobs in Memphis, TN (NOW HIRING)

eTeam

Client Services

Memphis, TN · On-site

$14.25 - $19.50/hr

The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses ...

Big Lots

Customer Service Associate

Southaven, MS · On-site

$13.25 - $18.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Roses Discount Stores

Customer Service Associate

Memphis, TN · On-site

$13 - $17.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Tunica, MS · On-site

$13.50 - $18.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Memphis, TN

Client Service Associate information

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How much do client service associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client service associate in Memphis, TN is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What are the most commonly searched types of Client Service jobs in Memphis, TN?

The most popular types of Client Service jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Client Service Associate jobs?

Cities near Memphis, TN with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,630 per year, or $16.6 per hour.

Client Service Associate - Financial Advisory Firm

Wellspring Wealth Group PLLC

Olive Branch, MS • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Wellspring Wealth Group | Ridgeland, Mississippi

Full-Time | In-Office

Wellspring Wealth Group is an independent financial services firm seeking an experienced Client Service Associate to join our three-advisor team.

We are committed to providing exceptional service and building long-term relationships with our clients. We're looking for someone with prior financial-services industry experience who is organized, personable, detail-oriented, and takes ownership of their work.

Responsibilities
  • Provide exceptional service to clients by phone, email, and in person
  • Prepare, process, and track account paperwork and client service requests
  • Assist with new accounts, transfers, distributions, contributions, and account maintenance
  • Maintain accurate client information, tasks, and workflows within our CRM
  • Prepare materials and information for client review meetings
  • Follow up on outstanding client and account-related items through completion
  • Coordinate with custodians, investment companies, and other financial institutions
  • Assist advisors and our administrative team with scheduling, correspondence, client communications, and other operational needs
Qualifications
  • Previous financial-services industry experience is required
  • Experience in a financial advisory, wealth management, brokerage, or similar environment
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Tech-savvy, adaptable, and able to learn new software and technology quickly
  • Ability to manage multiple priorities and follow tasks through to completion
  • Comfortable learning and working within multiple technology platforms
  • Professional, dependable, personable, and client-service oriented
Technology Experience

Our practice uses technology to manage client relationships, workflows, financial planning, account administration, and communication. The ideal candidate is comfortable learning new systems and using technology to work efficiently.

Experience with Cambridge Investment Research, Pershing, Wealthbox CRM, eMoney, DocuSign, Microsoft Office/Outlook, or similar financial-services technology is a plus, but experience with our specific platforms is not required.

What We're Looking For

We're looking for someone who understands how a financial advisory office operates and takes pride in making things easier for both clients and advisors.

The right person notices what needs to be done, follows through without constant oversight, communicates well, and cares about getting the details right. We value professionalism and accountability, but also want a friendly, supportive office where people enjoy working together.

Full-Time | In-Office | Ridgeland, Mississippi

Compensation will be competitive and based on experience and qualifications.

  • If you have financial-services experience and are interested in becoming an important part of a growing advisory practice, please email jcassibry@wellspringms.com.

Apply