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Client Service Associate Jobs in Kingsport, TN (NOW HIRING)

Client Service Associate-Wealth Services

Bristol, TN ยท On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Associates develop a working knowledge of wealth management services, processes, and systems while building core professional skills. What your day looks like: * Provides ...

Client Service Associate-Wealth Services

Bristol, TN ยท On-site

$14 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Service Associates develop a working knowledge of wealth management services, processes, and systems while building core professional skills. What your day looks like: * Provides ...

Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Associate to: โ€ข keep management systems up-to-date with client information โ€ข educate ...

Customer Service Associate

Greeneville, TN ยท On-site

$12.75 - $17.75/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Customer Service Associate

Abingdon, VA ยท On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Rogersville, TN ยท On-site

$11.75 - $16.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Customer Service Associate

Bristol, VA ยท On-site

$13.50 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Abingdon, VA ยท On-site

$13.75 - $19/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Customer Service Associate

Abingdon, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Bristol, VA ยท On-site

$13.50 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Customer Service Associate

Kingsport, TN

$13.75 - $18.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Greeneville, TN ยท On-site

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Rogersville, TN ยท On-site

$11.75 - $16.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Johnson City, TN ยท On-site

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Customer Service Associate

Johnson City, TN ยท On-site

$14.25 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

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Client Service Associate information

See Kingsport, TN salary details

$8

$16

$26

How much do client service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client service associate in Kingsport, TN is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

What cities near Kingsport, TN are hiring for Client Service Associate jobs?

Cities near Kingsport, TN with the most Client Service Associate job openings:

Infographic showing various Client Service Associate job openings in Kingsport, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,902 per year, or $16.3 per hour.

Client Service Associate-Wealth Services

Brown Edwards

Bristol, TN โ€ข On-site

$14 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Description
A Top 100 Firm, Brown Edwards provides assurance, tax and business advisory services to a diverse clientele. With a firm-wide staff of approximately 450 professionals, our accounting firm is one of the largest independent CPA firms in the Virginia / West Virginia / Tennessee region. We support individuals and businesses ranging from small companies to large corporations. Our success is directly attributable to an unyielding commitment to excellence in every aspect of our work.
Core Values: Integrity : Community : Respect : Excellence : Transformative
We are seeking a Client Service Associate to join our team in Bristol, TN!
The Client Service Associate is responsible for providing foundational operational and administrative support to Wealth Advisors and the broader BEWS (Brown Edwards Wealth Services) team. This role focuses on accurate execution of client service activities, account administration, and internal coordination to support a consistent, high-quality client experience. Client Service Associates develop a working knowledge of wealth management services, processes, and systems while building core professional skills.
What your day looks like:
  • Provides administrative and operational support to Advisors and the BEWS team to ensure timely and accurate client service.
  • Assists with preparation of client meeting materials, reports, and documentation.
  • Supports account administration activities, including new account setup, maintenance requests, and processing of service items in accordance with firm and custodian requirements.
  • Maintains accurate and up-to-date client information in customer relationship management (CRM) systems and other firm-supported platforms.
  • Coordinates internal workflows, tracks open items, and escalates issues or questions appropriately.
  • Interacts with clients via phone, email, and electronic correspondence in a professional and courteous manner.
  • Assists with document management, record retention, and compliance-related filing requirements.
  • Learns firm systems, tools, and procedures and applies them consistently and accurately.
  • Collaborates with Advisors, Client Relationship Specialists, and Operations team members to support overall client service delivery.
  • Identifies opportunities to improve internal processes and client service workflows and communicates suggestions to appropriate team members.
  • Participates in training activities to build knowledge of firm services, procedures, and wealth management operations.
  • Performs other duties and special projects as assigned.
  • Maintains firm confidentiality.
  • Follows firm policies by conforming to procedures outlined in the Associate Handbook.
  • Develops an understanding of the firm's vision, plan, and strategies and their role in achieving them.
  • Works sufficient hours needed in order to complete projects assigned.

What you need for this role:
  • Bachelor's degree preferred; equivalent education or relevant experience may be considered.
  • Demonstrated interest in financial services, wealth management, or professional services.
  • Strong communication, organizational, and analytical skills.
  • General experience using Microsoft Office software applications and ability to learn firm-supported technology platforms.
  • Ability to work accurately with detailed information while managing multiple priorities and deadlines.
  • Basic understanding of client service principles and professional standards expected in a regulated environment.
  • Ability to interact professionally and effectively with clients, Advisors, and team members.
  • Commitment to learning firm services, systems, and processes and to ongoing professional development.

What you can expect from us:
  • Full benefits package including: Medical, Dental, Vision, FSA and HSA options, STD/LTD, Firm-paid Life Insurance, and Supplemental Life, Critical Illness and Accident coverages.
  • 401K Profit Sharing Plan with Pre-tax and Roth deferral options and employer match.
  • Competitive compensation and annual merit considerations.
  • Annual and engagement-based performance assessments.
  • Firm-wide Peer Recognition and Rewards platform to support our culture of year-round positive feedback and communication.
  • Flexible working options with generous PTO.
  • "Dress for Your Day" policy.
  • Whether you aspire to pass the CPA exam or pursue an additional designation, we offer educational support and Continuing Professional Education (CPE) programs to help you achieve your goals!
  • Participation in professional and civic organizations is encouraged! Brown Edwards is proud to be deeply involved in many charitable organizations that give back to our communities. We even offer reimbursements for some membership dues.
  • Collaborative work groups or "niches" provide opportunity to work closely with Partners and Directors, allowing you to learn, grow, and build your career.

Brown Edwards provides equal employment to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.