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Client Service Associate Jobs in Kettering, OH (NOW HIRING)

compunet

Client Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

The Client Service Representative will exemplify CompuNet's mission and value to both internal and external customers in response to telephone calls, critical value reporting and inquiries by clients ...

Sedgwick

Client Service Rep

Dayton, OH · On-site

$63K - $80K/yr

Performs contract renewal and Client Service Instruction preparation for assigned accounts. * Coordinates renewal pricing and completes location coding parameters; prepares and distributes ...

New

Nordson

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

Customer Service Associate Nordson Measurement & Control, a global leader in Measurement & Control, is seeking an experienced and highly motivated individual to join our team. We are committed to ...

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely with ...

Nordsonhcm

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Customer Service Associate supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely with ...

Client Services

Warehouse Associate

Vandalia, OH · On-site

$15 - $17.50/hr

Warehouse Associate $15 - $17.50 per hour + Medical, Dental & Vision + 1st Shift + Early Finish ... Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal ...

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

Job Summary The Customer Service Associate - Supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

Nordsonhcm

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

Job Summary The Customer Service Associate - Supports global customers by managing moderately complex orders, inquiries, and service issues within a manufacturing environment. This role works closely ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Kettering, OH

Client Service Associate information

See Kettering, OH salary details

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How much do client service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service associate in Kettering, OH is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.12 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Kettering, OH are hiring for Client Service Associate jobs?

Cities near Kettering, OH with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Kettering, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,768 per year, or $15.3 per hour.

Client Service Representative

compunet

Dayton, OH • On-site

$15.50 - $21/hr

Full-time, Part-time

Re-posted 24 days ago

CompuNet Clinical Laboratories rating

6.8

Company rating: 6.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

90th of 121 rated laboratories

Job description

Located at our Core Lab (Moraine, OH)

Full-Time Day Shift (9:00 AM-5:30 PM) and (9:30 AM-6:00 PM) With Weekend and Holiday Rotation

Part-Time Day Shift (1:00 PM-5:00 PM) With Weekend and Holiday Rotation

Part-Time Evening Shift (2:00 PM-10:30 PM) With Weekend and Holiday Rotation

Position Summary:

The Client Service Representative will exemplify CompuNet's mission and value to both internal and external customers in response to telephone calls, critical value reporting and inquiries by clients regarding all service requests. Coordinate reporting of referral laboratory results to the appropriate entity. Address all customer inquiries in a friendly, courteous fashion to make each interaction a positive customer experience. 

Responsibilities:

  • Follow all guidelines outlined in departmental policy regarding telephone etiquette. Answer and document telephone calls, handle requests for results and information, direct calls to the proper department or individual, take complete messages, respond to each request for service in a timely manner.
  • Responsibility for reporting critical values to all market segments in compliance with regulatory requirements with timeframes outlined in procedure.     
  • Receive telephone calls from clients for the pick-up of STAT and or ROUTINE specimen(s). Document call in dispatch software and dispatch service request.  
  • Handle client related questions and concerns in a courteous and efficient manner and documents in appropriate computer system.
  • Perform department duties as outlined in the department procedure manual.
  • Document potential privacy breaches and quality/service variances per procedure.
  • Utilize Optimaxx as need for archived audit trail reports.
  • Accept client requests for laboratory testing or supplies, documents, and forwards appropriately (i.e. add-on, verbal orders or walk-in on weekend) 
  • Keep abreast of and proficient with computer, phone and operational changes in various systems.
  • Assist in assuring departmental equipment is function properly.  
  • Responsible for electronic routing of incoming faxes, monitors STAT/FAX CALL LOG in QLS computer system and COPY/CALL/FAX in Sunquest computer system, reports as outlined in departmental manual.
  • Follow through with response to client problems by documenting in appropriate system or escalating to Team Leader.
  • Issue manual billing credits/charges as outlined in department manual.
  • Promote positive communication as well as CompuNet's core values with clients, coworkers and affiliated hospital staff.

Qualifications:

  • Must be high school graduate or equivalent. 
  • Excellent telephone communication and customer service skills.
  • Ability to work independently and as part of a team. 
  • Previous experience and/or education in health care field, medical terminology.
  • Data entry skills required.

Safety & Physical Demands:

  • Work with computer/software sitting for extended periods of time.
  • Use telephone seven-eight hours of shift.   
  • Demonstration of consistently high integrity and accuracy.
  • Excellent written and interpersonal communication skills.
  • Sound reasoning ability and good independent judgment.
  • Ability to work within specified deadlines and timetables.
  • Professional in all dealings with team members, customers and staff.
  • Low risk of exposure to biohazard substances and hazardous chemicals.
  • Be familiar with and adhere to safety, ergonomic and health policies of the company.
  • Comply with all PPE requirements when in the laboratory or other biohazard areas.
  • Complete required safety training and health evaluations in a timely manner.
  • Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

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