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Client Service Associate Jobs in Grand Rapids, MI

EHTC

Tax Senior Associate - Private Client Services

Ada, MI · On-site

$80K - $99K/yr

The Tax Senior Associate - Private Client Services plays a key role in delivering tax compliance ... Collaborate with professionals across service lines to address client needs and deliver integrated ...

NVA

Client Services Representative

Belmont, MI · On-site

$14 - $19.25/hr

Client Service Representative (CSR) Great Lakes Hospital for Animals Belmont, Michigan Great Lakes ... National Veterinary Associates is a leading global pet care organization united in the love of ...

Dollar Tree

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate II

Jenison, MI · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Grand Rapids, MI

Client Service Associate information

See Grand Rapids, MI salary details

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How much do client service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service associate in Grand Rapids, MI is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.84 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What are the most commonly searched types of Client Service jobs in Grand Rapids, MI?

The most popular types of Client Service jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Client Service Associate jobs?

Cities near Grand Rapids, MI with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,094 per year, or $15.9 per hour.

Tax Senior Associate - Private Client Services

EHTC

Ada, MI • On-site

$80K - $99K/yr

Full-time

Re-posted 26 days ago

Key responsibilities

  • Prepare complex tax returns for high-net-worth individuals, trusts, estates, partnerships, S corporations, private foundations, and gift tax engagements.

  • Review individual and trust tax returns, workpapers, and related deliverables for accuracy, completeness, and compliance.

  • Work directly with clients and their advisors to gather information, support tax compliance, planning, and consulting engagements.

Job description

Description

EHTC is seeking a Tax Senior Associate to join our Private Client Services team. This role is responsible for supporting tax compliance, planning, consulting, and advisory engagements for high-net-worth individuals, families, trusts, estates, foundations, and closely held businesses.


The Tax Senior Associate - Private Client Services plays a key role in delivering tax compliance, planning, consulting, and advisory services to high-net-worth individuals, families, trusts, estates, foundations, and closely held businesses.


This position provides the opportunity to work on complex tax matters, identify planning opportunities, mentor developing professionals, and contribute to the continued growth of EHTC's Private Client Services practice. 


Key Responsibilities

  • Prepare complex tax returns for high-net-worth individuals, trusts, estates, partnerships, S corporations, private foundations, and gift tax engagements.
  • Review individual and trust tax returns, workpapers, and related deliverables for accuracy, completeness, and compliance with professional and firm standards.
  • Work directly with clients and their advisors to gather information, identify needs, and support tax compliance, planning, and consulting engagements.
  • Research technical tax issues, analyze relevant facts and circumstances, and develop recommendations for engagement leaders.
  • Analyze tax notices received from government agencies and prepare draft responses for review.
  • Identify tax planning opportunities and assist in developing practical recommendations aligned with clients' personal, family, estate, philanthropic, and business objectives.
  • Manage multiple assignments and deadlines while maintaining a high level of quality, accuracy, and attention to detail.
  • Communicate proactively with clients and engagement teams regarding project status, open items, client needs, and deadlines.
  • Build and maintain strong working relationships with clients, advisors, and internal team members.
  • Support the development of associates and interns through mentoring, coaching, training, and day-to-day guidance.
  • Stay informed on tax law changes and industry developments and assist in evaluating their impact on clients and engagements.
  • Collaborate with professionals across service lines to address client needs and deliver integrated solutions.
  • Contribute to process improvement initiatives that enhance client service, engagement efficiency, and team effectiveness.
  • Participate in recruiting, onboarding, training, and firm development initiatives as opportunities arise. 


What Success Looks Like


The ideal candidate is a proactive tax professional who enjoys tackling complex tax matters, building meaningful client relationships, and continuously developing their technical expertise. You take pride in delivering high-quality work, managing multiple priorities with confidence, and supporting clients and team members with a collaborative, solutions-oriented mindset. You'll thrive in an environment that values professional growth, exceptional client service, and a commitment to going above and beyond. 


Requirements

  • Bachelor's degree in Accounting or a related field.
  • 3+ years of public accounting tax experience.
  • Experience preparing tax returns for individuals, trusts, estates, partnerships, and S corporations.
  • Strong technical tax knowledge related to individual, trust, estate, partnership, and S corporation taxation, as well as tax compliance and research.
  • Strong analytical, critical thinking, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple assignments, priorities, and deadlines while maintaining accuracy and attention to detail.
  • Ability to work independently and collaboratively within a team environment.


Preferred Qualifications

  • Experience serving high-net-worth individuals, families, private foundations, and closely held businesses.
  • Experience with gift tax, fiduciary, and private foundation engagements.
  • Experience with tax research databases, tax compliance software, AI tools, and document management systems.
  • Familiarity with UltraTax, GoRS, CoCounsel, and other Thomson Reuters products.


Why EHTC?


At EHTC, we help clients achieve their full potential through comprehensive accounting, tax, and advisory services. As a full-service CPA firm, we combine the expertise and resources of an established firm with the collaborative culture and personal relationships of a local practice.


Our team members have the opportunity to do meaningful work, build lasting relationships, and grow their careers in an environment that values teamwork, professional development, and helping others succeed. We strive to maintain a healthy balance of hard work and fun while supporting our clients, our team, and our community.

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