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Client Service Associate Jobs in Birmingham, MI (NOW HIRING)

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Client Service Associate information

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How much do client service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client service associate in Birmingham, MI is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Birmingham, MI are hiring for Client Service Associate jobs?

Cities near Birmingham, MI with the most Client Service Associate job openings:

Infographic showing various Client Service Associate job openings in Birmingham, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,966 per year, or $16.3 per hour.

Internal Audit Associate (Client Service)

Doeren Mayhew CPAs and Advisors

Troy, MI โ€ข On-site

Full-time

Posted 15 days ago


Job description

Financial Institutions Group (FIG) – Internal Audit Professional

Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan with 25 offices across the country and abroad. Founded in 1932, Doeren Mayhew is recognized as the 36th largest CPA firm in the U.S. and is positioned for successful future growth. If you want to join a rising firm that is consistently named among the 50 best-managed firms in the nation, this is the firm for you.

In compliance with the Firm’s mission and values, the Internal Audit (IA) Associate works as a member of the Financial Institution Group’s (FIG) Internal Audit team to provide internal audit services to financial institution clients. Internal Audit Associate identifies and evaluates processes and risks to determine the design and effectiveness of internal controls. Under supervision, IA Associates are expected to exercise independent judgment and discretion based on their internal audit knowledge of processes, risks, controls, and regulations.

Responsibilities:

• Conduct audit work with integrity, due professional care, and professional skepticism while maintaining objectivity and avoiding conflicts of interest.

• Maintain confidentiality of information obtained during audits and use information prudently and only for authorized purposes.

• Immediately escalate any impairments to independence or objectivity to the engagement lead or IA management.

• Assist in conducting risk-based engagements by identifying inherent and residual risks and evaluating the adequacy of governance, risk management, and control processes.

• Perform audit procedures in accordance with approved engagement objectives, scope, and methodology, ensuring work aligns with applicable laws, regulations, and regulatory guidance.

• Apply relevant Institute of Internal Auditor (IIA) Topical Requirements (e.g., cybersecurity, third party risk) when assigned, as determined by the engagement risk assessment.

• Support engagement planning by assisting in understanding business objectives, key processes, systems, and risks.

• Prepare clear, accurate, and complete workpapers that provide sufficient, reliable, and relevant evidence to support audit conclusions.

• Execute audit testing in accordance with established methodologies and document results demonstrating conformance with the Global Internal Audit Standards.

• Communicate audit observations professionally and factually, ensuring issues are supported by root cause analysis and aligned with risk impact.

• Assist in drafting audit findings and reports that clearly articulate condition, criteria, cause risk, and recommendation.

• Support monitoring and follow up of management action plans to assess whether agreed corrective actions effectively address identified risks.

• Contribute to continuous improvement by identifying opportunities to enhance audit efficiency, quality, and stakeholder value.

• Participate in firm activities such as recruiting, in-house training, and other firm programs.

• Submit accurate time entries in the billing system at a minimum weekly prior to the Monday 9:00 am deadline.

• Achieve 1600 Annual Billable Hour Goal.

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in accounting, or equivalent degree as determined by internal audit group leadership. CIA or CPA License preferred, CIA or CPA-eligible, or has a progressive plan toward passing the CIA or CPA exam in place
  • 0-2 years of experience required.
  • Credit union or community back experience strongly preferred.
  • Excellent analytical, critical thinking skills, and problem-solving skills
  • Experience performing financial, operational or system audits a plus
  • Excellent oral and written communication skills
  • Ability to adapt quickly to new technology platforms
  • Ability to work independently, but also in a team environment

Competencies:

Client Service, Productivity, Technical Knowledge, Business Acumen, Problem-solving, Critical Thinking, Verbal and Written Communication, Listening for Understanding, Attention to Details, Organization, Business Development, People Development, Teamwork, Flexibility

Competencies:Client Service, Productivity, Technical Knowledge, Business Acumen, Problem-solving, Critical Thinking, Verbal and Written Communication, Listening for Understanding, Attention to Details, Organization, Business Development, People Development, Teamwork, Flexibility

Physical Demands/Work Environment: Majority of all assigned work is performed in a typical office environment. Requires extensive sitting with periodic standing and walking. May be required to lift up to 20 pounds. Requires significant use of personal computer, phone, and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on the telephone. May require off-site travel.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Doeren Mayhew is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or any other status protected by law.

"Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services. Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC (and its subsidiary entities) practice as an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations and professional standards. Doeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. Doeren Mayhew Advisors, LLC and its subsidiary entities are not licensed CPA firms.