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Client Service Associate Jobs in Athens, GA (NOW HIRING)

Client Service Specialist (CSS)

Braselton, GA · On-site

$15.50 - $20.50/hr

Model and champion the Bank's standards for exceptional customer service. * Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating ...

Client Service Specialist (CSS)

Braselton, GA

$15.50 - $20.50/hr

Model and champion the Bank's standards for exceptional customer service. * Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating ...

Customer Service Associate

Winder, GA

$12.75 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Monroe, GA

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Royston, GA

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Winder, GA · On-site

$12.75 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Royston, GA · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Monroe, GA

$13.25 - $18.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Winder, GA

$12.75 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Customer Service Associate

Monroe, GA · On-site

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

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Client Service Associate information

See Athens, GA salary details

$8

$16

$26

How much do client service associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for client service associate in Athens, GA is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

What jobs make 3000 a month without a degree?

A Client Service Associate typically earns less than $3,000 monthly, but roles such as sales representatives, administrative assistants, or delivery drivers can reach or exceed this income level without a degree, especially with experience or commissions. These jobs often require strong communication skills, customer service abilities, and sometimes certifications or licenses depending on the industry.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What are the most commonly searched types of Client Service jobs in Athens, GA? The most popular types of Client Service jobs in Athens, GA are:
What cities near Athens, GA are hiring for Client Service Associate jobs? Cities near Athens, GA with the most Client Service Associate job openings:
Infographic showing various Client Service Associate job openings in Athens, GA as of May 2026, with employment types broken down into 69% Full Time, 9% Part Time, 12% Contract, and 10% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,420 per year, or $16.5 per hour.
Client Service Specialist (CSS)

Client Service Specialist (CSS)

Bank OZK

Braselton, GA • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Bank OZK rating

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

60th of 141 rated banks


Job description

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.


Job Purpose & Scope

Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times.


Essential Job Functions
  1. Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. 

  2. Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. 

  3. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. 

  4. Actively participate in morning huddles. 

  5. May open new accounts, as needed and with documented approval of management. 

  6. Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. 

  7. Actively promote teamwork, leading by example and taking initiative to assist others.

  8. Demonstrate effective organizational and time management skills. 

  9. Provide backup and assistance to other retail banking locations, as requested. 

  10. Model and champion the Bank’s standards for exceptional customer service. 

  11. Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. 

  12. Enthusiastically support the bank’s values and mission. 

  13. Display a high degree of integrity, trustworthiness, and professionalism at all times. 

  14. Complete all essential training timely. 

  15. Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. 

  16. Maintain consistent, good punctuality and attendance to work. 

  17. Adhere to all Bank policies, procedures, and guidelines


Knowledge, Skills & Abilities
  1. Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) 

  2. Knowledge of bank policies and procedures 

  3. Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition 

  4. Ability to communicate effectively both verbally and in writing 

  5. Ability to demonstrate team player approach, capable of thriving in a continually changing environment 

  6. Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail 

  7. Ability to work without close supervision 

  8. Ability to maintain confidentiality 

  9. Ability to follow policy and procedure including safety and security procedures 

  10. Ability to travel to other work locations (e.g., training, staffing shortages), as needed 

  11. Skill in using computer and Microsoft Office applications necessary to perform essential job functions


Basic Qualifications
  1. High school diploma or equivalent required; bachelor’s degree preferred 

  2. 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required 

  3. Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred 

  4. Cash handling experience preferred


Job Expectations

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note:   This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time.

#LI-BM2

#CSS


EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

Qualifications:
  1. High school diploma or equivalent required; bachelor’s degree preferred 

  2. 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required 

  3. Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred 

  4. Cash handling experience preferred

Education:UNAVAILABLEEmployment Type: FULL_TIME

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