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Client Service Associate Jobs in Albany, NY (NOW HIRING)

Dollar Tree

Customer Service Associate

Glenmont, NY · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate

Glenmont, NY · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate II

Rotterdam, NY · On-site

$14 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Wojeski & Company CPAs

Audit Senior Associate

Albany, NY · On-site

$75K - $110K/yr

In this role, the Audit Senior Associate will focus on developing skills, building their technical skill base, and understanding and executing diligent client service. If you are passionate about ...

Wojeski & Company CPAs

Audit Senior Associate

Albany, NY · On-site

$75K - $110K/yr

In this role, the Audit Senior Associate will focus on developing skills, building their technical skill base, and understanding and executing diligent client service. If you are passionate about ...

Wojeski & Company CPAs

Audit Senior Associate

Albany, NY · On-site +1

$80K - $98K/yr

In this role, the Audit Senior Associate will focus on developing skills, building their technical skill base, and understanding and executing diligent client service. If you are passionate about ...

Dollartree

Customer Service Associate I

Watervliet, NY · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollartree

Customer Service Associate I

Latham, NY · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Albany, NY

Client Service Associate information

See Albany, NY salary details

$8

$17

$27

How much do client service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service associate in Albany, NY is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What are the most commonly searched types of Client Service jobs in Albany, NY?

The most popular types of Client Service jobs in Albany, NY are:

What cities near Albany, NY are hiring for Client Service Associate jobs?

Cities near Albany, NY with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Albany, NY as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $35,393 per year, or $17 per hour.

Member Service Associate - Northwest Region #2

Broadview FCU

Schenectady, NY • On-site

$20 - $21/hr

Full-time

Re-posted 28 days ago

Job description

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

ABOUT THE TEAM
If you enjoy interacting with people and consistently go the extra mile to meet your customers' needs, then take the next step in your career.In this role as a Member Service Associate, you will welcome members and visitors, while delivering professional and friendly service to meet members' needs and deepen relationships. You will deliver the Credit Union's mission to benefit every member, every time, every day.

This role will be assigned to our Glenville Branch; however, you will support the branches within our Northwest Region #2; which includes our Amsterdam Branch, Union Street, both Schenectady and Niskayuna Branch locations.

WHAT YOU'LL DO

  • Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs.

  • Accurately process financial service transactions while maintaining a cash drawer.

  • Act as a first line of defense in detecting and reporting fraud or irregular activities.

  • Advocate and build member relationships by engaging in conversations, asking relevant questions, identifying the right solutions, and making recommendations to deepen the member relationship.

  • Respond to general member inquiries related to general information, products/services, lending, etc.

  • Problem-solve and resolve member issues in a timely manner.

  • Promote awareness and education of self-service resources, including all digital channel offerings.

  • Actively participate in cross-selling initiatives, campaigns, promotions, and events, in support of branch and corporate goals.

  • Seek development opportunities for professional growth by taking advantage of ongoing coaching, job shadowing, mentoring, and training opportunities.

  • Achievement of goals and objectives provided by management.

  • Ensure compliance with all applicable policies, procedures, and regulatory guidelines.

LET'S TALK IF YOU

  • Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience.

  • Have excellent interpersonal skills.

  • Are flexible to work out of any location at any time, as business needs dictate.

  • Have the ability to lift at least 10 pounds and stand for long periods of time.

TO THRIVE AT BROADVIEW YOU NEED

  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.

  • To be able to operate in a rapidly changing dynamic environment.

  • Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills.

Starting Compensation:$20.00 - 21.00/hr., plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those whohave special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com

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