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Client Service Assistant Jobs in Moorhead, MN (NOW HIRING)

Client Experience Coordinator

Fargo, ND · On-site +1

$17.75 - $23/hr

We are seeking an organized and customer-focused Client Experience Coordinator to assist clients with reservations, service requests, and ongoing coordination. This role focuses on providing clear ...

Posted today

Sales Assistant

Fargo, ND · On-site

$65K - $75K/yr

SUMMARY We are seeking a detail-oriented, client-focused Registered Sales Assistant to support our financial advisors in delivering exceptional service to clients while maintaining regulatory ...

SUMMARY We are seeking a detail-oriented, client-focused Registered Sales Assistant to support our financial advisors in delivering exceptional service to clients while maintaining regulatory ...

Sales Assistant

Fargo, ND · On-site

$65K - $75K/yr

SUMMARY We are seeking a detail-oriented, client-focused Registered Sales Assistant to support our financial advisors in delivering exceptional service to clients while maintaining regulatory ...

If you're a natural leader with a client-first mindset, this is your moment to Belong to Something ... Execute daily operations Assist with inventory, visual merchandising, and maintaining store ...

If you're a natural leader with a client-first mindset, this is your moment to Belong to Something ... Execute daily operations Assist with inventory, visual merchandising, and maintaining store ...

If you're a natural leader with a client-first mindset, this is your moment to Belong to Something ... Execute daily operations Assist with inventory, visual merchandising, and maintaining store ...

Client Resource Coordinator Reports To: Supervising Attorney FLSA: Non- Exempt Job Summary: The ... services, and other supports. * Assist clients in applying for benefits and supportive services.

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Client Service Assistant information

See Moorhead, MN salary details

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$24

How much do client service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client service assistant in Moorhead, MN is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.89 per hour, depending on experience, location, and employer.

What cities near Moorhead, MN are hiring for Client Service Assistant jobs?

Cities near Moorhead, MN with the most Client Service Assistant job openings:

Infographic showing various Client Service Assistant job openings in Moorhead, MN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,645 per year, or $16.7 per hour.

Client Services Coordinator

Community Medical Services

Fargo, ND • On-site

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Job Type
Full-time
Description
Schedule: Monday-Friday 6am-230pm, Every other Saturday 7am-9am
Pay: $23-$24/hr
Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You'll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.
As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.
Along the way, we'll invest in your well-being through a benefits package for full-time employees that includes:
  • Subsidized medical, dental, and vision insurance
  • Health savings account
  • Short and long-term disability insurance
  • Life insurance
  • Paid sick, vacation, and holiday time
  • 401K retirement plan with match
  • Tuition and Continuing Medical Education reimbursement up to 100%
  • Employee assistance program to support your mental health and wellness
  • Ongoing professional development

We're looking for someone who:
  • Enjoys a consistent schedule.
  • Is excited to work in an outpatient setting, much like a doctor's office.
  • Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.

Responsibilities:
  • Greets and attends to clients in person and over the phone
  • Answers all phone calls in a professional and courteous manner
  • Manages the patient flow of a high volume of clients in a fast-paced environment
  • May place outbound calls to schedule follow-up appointments, or to engage clients in treatment
  • Creates new client profiles and enters demographic information in electronic health record
  • Schedules appointments using electronic scheduling system
  • Completes accurate documentation of client visits in their electronic health record
  • Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.
  • Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health record
  • Establishes client payment plans and financial contracts, collects and posts payments
  • Ensures confidentiality of all client and employee information
  • Assists in the de-escalation of clients using a trauma-informed approach
  • Triages client issues to secure most appropriate solution Introduces clients to the
  • Recovery Connect engagement app and help them navigate it as needed
  • Completes end of day tasks, including reconciling deposit and payment records
  • Verifies cash in cash box at the beginning of shift and reconciles cash count at the end of the day
  • Uses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staff
  • Participates in in-service/education regarding
  • Quality Improvement or required job-focused education
  • Helps maintain inventory and assist in ordering clinic supplies
  • Performs general office duties, such as document preparation, scanning, faxing

Requirements
  • High School Diploma/GED
  • 1+ years of experience in customer service is required
  • 1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is required
  • Hospital front desk or multi-physician front desk experience preferred
  • For employees in the following states (TX/OH/MN/IN/WI):
  • Motor Vehicle Valid state-issued driver's license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interview

Skills:
  • Ability to communicate clearly and effectively between all organizational levels and with outside providers
  • Basic computer knowledge, including ability to navigate in electronic health records
  • Culturally competent and sensitive to client and employee needs
  • Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
  • Excellent organizational skills, accuracy, and attention to detail
  • Problem solving, conflict resolution, time management, and strong customer service skills
  • Strong team player comfortable working in a fast-paced setting
  • Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR
  • Flexible with the ability to work in a continuously changing environment
  • Ability to work flexible hours including nights, weekends, and holidays
  • Employees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)

Tools and Equipment:
  • Frequent use of a telephone, computer, printer, fax machine and copier
  • Frequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
  • Frequent use of electronic health record

Physical Working Conditions and Office Setting Description:
  • Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environment
  • Frequent and prolonged typing and operation of computer, keyboard, and telephones
  • Some lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds

#CLSTF
About Community Medical Services
Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.
Our Commitment
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.