The Administrative Assistant will perform all administrative and file management tasks requested by ... A strong focus on ensuring the highest levels of client service standards are delivered and ...
The Administrative Assistant will perform all administrative and file management tasks requested by ... A strong focus on ensuring the highest levels of client service standards are delivered and ...
Client Services Coordinator
Calgary, AB · On-site
Superior Customer service skills * Ability to effectively communicate both orally and written ... These tools assist our recruitment team but do not replace human judgment - every application is ...
Client Services Coordinator
Calgary, AB · On-site
Superior Customer service skills * Ability to effectively communicate both orally and written ... These tools assist our recruitment team but do not replace human judgment - every application is ...
Family Law Legal Assistant
Calgary, AB · On-site
Our Calgary client is seeking an experienced Real Estate Legal Assistant to support a busy real ... client service skills, confidentiality, and professionalism Excellent verbal and written ...
Family Law Legal Assistant
Calgary, AB · On-site
Our Calgary client is seeking an experienced Real Estate Legal Assistant to support a busy real ... client service skills, confidentiality, and professionalism Excellent verbal and written ...
CLIENT ADVISOR, PERSONAL INSURANCE, CLIENT ASSIST TEAM As part of the Client Assist Team, you will ... Other duties include upselling of our products and services, generating new business, facilitating ...
CLIENT ADVISOR, PERSONAL INSURANCE, CLIENT ASSIST TEAM As part of the Client Assist Team, you will ... Other duties include upselling of our products and services, generating new business, facilitating ...
Assistant
CA$45K - CA$55K/yr
Managing our WOW client service program. * Managing calendars and scheduling activities. * Email ... assist.
Assistant
CA$45K - CA$55K/yr
Managing our WOW client service program. * Managing calendars and scheduling activities. * Email ... assist.
... individual to assist our Investment Counsellors in maintaining and growing existing client ... Strong focus on customer service excellence * Good communication and interpersonal skills
... individual to assist our Investment Counsellors in maintaining and growing existing client ... Strong focus on customer service excellence * Good communication and interpersonal skills
Dedication to delivering exceptional customer service experiences. Strong communication and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
Dedication to delivering exceptional customer service experiences. Strong communication and ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...
The Portfolio Administrator (PA1) delivers exceptional client service and support as it pertains to ... Identify opportunities for efficiency improvements. * Assist with communication and implementation ...
Quick apply
The Portfolio Administrator (PA1) delivers exceptional client service and support as it pertains to ... Identify opportunities for efficiency improvements. * Assist with communication and implementation ...
Stage Experience Lead - Full Time
Calgary, AB · On-site
CA$20 - CA$23.55/hr
An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves ...
Stage Experience Lead - Full Time
Calgary, AB · On-site
CA$20 - CA$23.55/hr
An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora's selling model and provide outstanding client service so that the store achieves ...
The Portfolio Administrator (PA1) delivers exceptional client service and support as it pertains to ... Identify opportunities for efficiency improvements. * Assist with communication and implementation ...
Quick apply
The Portfolio Administrator (PA1) delivers exceptional client service and support as it pertains to ... Identify opportunities for efficiency improvements. * Assist with communication and implementation ...
BRIEF INTRODUCTION As an Administrative Support Assistant, you will be responsible for providing ... Exceptional client service skills, providing a professional and respectful experience WHATS IN IT ...
BRIEF INTRODUCTION As an Administrative Support Assistant, you will be responsible for providing ... Exceptional client service skills, providing a professional and respectful experience WHATS IN IT ...
BRIEF INTRODUCTION As an Administrative Support Assistant, you will be responsible for providing ... Exceptional client service skills, providing a professional and respectful experience WHATS IN IT ...
BRIEF INTRODUCTION As an Administrative Support Assistant, you will be responsible for providing ... Exceptional client service skills, providing a professional and respectful experience WHATS IN IT ...
Wealth Associate
Calgary, AB · On-site
... Assist with servicing existing clients; * Perform additional administrative duties as required; * Assist with additional team projects as required; * Support new client onboarding workflows;
Wealth Associate
Calgary, AB · On-site
... Assist with servicing existing clients; * Perform additional administrative duties as required; * Assist with additional team projects as required; * Support new client onboarding workflows;
Administrative Assistant
Calgary, AB · On-site
... Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor ... Demonstrated skills in providing world-class client service that will come across as professional ...
Administrative Assistant
Calgary, AB · On-site
... Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor ... Demonstrated skills in providing world-class client service that will come across as professional ...
Administrative Assistant
Calgary, AB · On-site
As our Administrative Assistant (Internally known as Project Coordinator I), you'll be the steady ... Team-oriented mindset with a commitment to providing excellent client service Who We Are At First ...
Administrative Assistant
Calgary, AB · On-site
As our Administrative Assistant (Internally known as Project Coordinator I), you'll be the steady ... Team-oriented mindset with a commitment to providing excellent client service Who We Are At First ...
Training: new hire training, client service training, administrative process training and ... E-tools to assist with meditation, better sleep, exercise, and focus * Virtual health care ...
New
Training: new hire training, client service training, administrative process training and ... E-tools to assist with meditation, better sleep, exercise, and focus * Virtual health care ...
New
Exceptional client service skills * Compassion and nurturing attitude * Ability to remain calm in ... Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset What ...
Exceptional client service skills * Compassion and nurturing attitude * Ability to remain calm in ... Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset What ...
Operations Consultant - Part Time
Calgary, AB · On-site
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Operations Consultant - Part Time
Calgary, AB · On-site
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Operations Consultant - Part Time
Rocky View County, AB · On-site
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Operations Consultant - Part Time
Rocky View County, AB · On-site
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Operations Consultant - Full Time
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Operations Consultant - Full Time
CA$17 - CA$20/hr
ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service * Provide friendly, professional and knowledgeable service to clients as needed during store business hours. * Assist in training other cashiers ...
Client Service Assistant information
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Full-time
Re-posted 9 days ago
Job description
We are BLG: Canada's Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience.
We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com.
Filing, copying, scanning and general administration is an integral part of the operation of the firm and within this role the Administrative Assistant will be required to complete duties for extended periods of time during each day.
The Administrative Assistant is accountable for establishing and maintaining an ongoing service-based relationship with the team. The successful candidate will be expected to work from the office Monday to Friday.
The key responsibilities of this role are:
Administration and File Management
- Undertake large and small copying requests, scanning, binding and finishing copied work (working with the Office Services as applicable)
- Receive and process file management requests
- Create new files in the system and undertake all file closing procedures
- Open new file folders and label accordingly
- Work with the practice management system to log and record documents
- Undertake all file management (return or add documents) and file housekeeping procedures to ensure existing client files are constantly up to date
- Understand, identify and process all principle documents within files
- Process archive retrieval requests
- Maintain all filing and work areas in a tidy and orderly manner
- Assist with Know Your Client ("KYC") and conflict checking procedures in accordance with the firm's procedures
- Conduct searches as requested
- Keep a record of time spent on various administrative tasks for internal purposes
- Any other duties as requested by the business
Customer Service
- Address any Lawyer and/or Legal Support Services member inquiries in a prompt and efficient manner
- Communicate and liaise with requestor on file management issues
- Consistently and appropriately update the team on progress where appropriate
- Work with team to offer assistance wherever possible
Key Competencies
- Established knowledge of Microsoft Office suite software (e.g., Word, Excel, PowerPoint) and CRM
- Post-Secondary diploma in Administration or Legal Assistant studies, an asset
- Ability to take initiative
- Flexible and enthusiastic self-starter
- Strong organization and multi-tasking skills
- Strong oral and written communication skills
- Excellent interpersonal skills
- Strong teamwork skills
- Ability to work under pressure and meet deadlines
- Sound knowledge of support services
- A desire to continuously improve skills
- A strong focus on ensuring the highest levels of client service standards are delivered and maintained
BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves. We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG. We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Metis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+.
We also strive to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.