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Client Service Assistant Jobs in Missouri (NOW HIRING)

ACERTUS

Client Service Coordinator I

Saint Louis, MO · On-site

$21/hr

Support client communications through reporting, follow-ups, and routine service updates. * Assist in resolving routine operational and shipment-related issues in a timely manner. * Ensure compliance ...

ACERTUS

Client Service Coordinator I

Saint Louis, MO · On-site

$21/hr

Support client communications through reporting, follow-ups, and routine service updates. * Assist in resolving routine operational and shipment-related issues in a timely manner. * Ensure compliance ...

ACERTUS

Client Service Coordinator I

Saint Louis, MO · On-site

$21 - $23/hr

Support client communications through reporting, follow-ups, and routine service updates. * Assist in resolving routine operational and shipment-related issues in a timely manner. * Ensure compliance ...

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$7

$15

$23

How much do client service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service assistant in Missouri is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.03 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Client Service jobs in Missouri?

The most popular types of Client Service jobs in Missouri are:

What cities in Missouri are hiring for Client Service Assistant jobs?

Cities in Missouri with the most Client Service Assistant job openings:

Client Service Assistant jobs near you
Infographic showing various Client Service Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,041 per year, or $15.9 per hour.

Client Service Coordinator I

ACERTUS

Saint Louis, MO • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted just now

ACERTUS rating

6.4

Company rating: 6.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

The Client Service Coordinator I supports day-to-day client operations by managing orders, coordinating updates, and ensuring consistent service delivery across assigned accounts. This role is designed for employees developing foundational knowledge of systems, processes, and client operations while beginning to take ownership of smaller account responsibilities. The position works closely with internal teams and customers to support operational execution, maintain communication, and contribute to a positive client experience.
Schedule: Monday-Friday, 8:30am-5:00pm OR Monday-Friday, 9:00am-5:30pm
Compensation: $21/hr
$500 SIGN ON BONUS!!!
Essential Job Duties
  • Manage the order lifecycle from order entry through final delivery under the guidance of senior team members.
  • Monitor active shipments and provide timely status updates to clients and internal stakeholders.
  • Support client communications through reporting, follow-ups, and routine service updates.
  • Assist in resolving routine operational and shipment-related issues in a timely manner.
  • Ensure compliance with standard operating procedures (SOPs), customer requirements, and service expectations.
  • Escalate service risks, delays, or operational concerns to appropriate team members or leadership.
  • Accurately enter, update, and manage orders within internal systems and operational platforms.
  • Maintain data integrity across transportation management systems (TMS), workflow tools, and reporting platforms.
  • Support shipment documentation, order tracking, and lifecycle status management activities.
  • Assist with basic customer inquiries and communication regarding shipment status and service updates.
  • Monitor operational queues and support timely ticket review and resolution.
  • Provide administrative and operational support to Coordinators, Managers, and account teams.
  • Identify discrepancies, data inconsistencies, or process issues and escalate as appropriate.
  • Collaborate with internal teams to support consistent service delivery and client satisfaction.
  • Additional duties, assigned to support business needs.

Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
  • High school diploma or equivalent; associate's degree in business or a related field is a plus.
  • Some experience with order entry or a similar administrative role, preferably within the transportation or logistics industry is preferred.
  • Some experience with customer service is preferred.

Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
  • Proficient in Microsoft Office programs and other general office equipment.
  • Organized thinker with exceptional attention to detail and accuracy.
  • Excellent communication skills, both verbally and in writing.
  • Ability to deliver exceptional customer service.
  • Positive attitude, team player.
  • Ability to multi-task.
  • Intermediate-level data entry skills.
  • Ability to work independently.
  • Willingness to learn and assume responsibility.
  • Personal responsibility to manage change.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
  • General office conditions. Exposed to moderate noise levels.

Physical Abilities - Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Required to use close vision and be able to focus.
  • Regularly required to talk and hear; frequently required to sit, stand and bend at the knee and waist, and walk.
  • Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
  • Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
  • Regular attendance is a necessary and essential function.

At ACERTUS. we believe our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, work-life balance, and professional growth.
Medical, Dental, and Vision
Voluntary Life/Disability, Accident, Critical Illness, and Hospital Indemnity
Company Paid Basic Life and Long-Term Disability
Company Paid Time Off (PTO)
7 Company-Paid Holidays plus 1 Floating Holiday
401(k) with company match
Tuition Reimbursement, Financial wellness resources, Retirement planning, and legal services
Employee discount programs
Complimentary Grubhub+ membership
Casual dress code
This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, or qualifications. Employees may be required to perform other reasonably related duties as assigned to meet business needs. ACERTUS reserves the right to modify, revise, or update job duties, responsibilities, and requirements at any time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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