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Client Service Assistant Jobs in Delaware (NOW HIRING)

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to ... Handle multiple tasks simultaneously while maintaining attention to detail * Assist with ...

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Client Service Assistant information

See Delaware salary details

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How much do client service assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client service assistant in Delaware is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Client Service jobs in Delaware?

The most popular types of Client Service jobs in Delaware are:

What cities in Delaware are hiring for Client Service Assistant jobs?

Cities in Delaware with the most Client Service Assistant job openings:

Infographic showing various Client Service Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,255 per year, or $16.9 per hour.

Client Service Representative

Newark, DE

VCA Animal Hospitals
Veterinary Services • 10K+ employees

$15.75 - $21.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 661 frontline employees who took The Breakroom Quiz


Job description

We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to serve as the first point of contact for our clients and patients. This role is vital in creating a welcoming experience while ensuring efficient communication and smooth daily operations. The ideal candidate excels in customer service, multitasking, and maintaining a calm, professional demeanor in a fast-paced environment.

Key Responsibilities:

  • Greet clients and patients warmly, providing a positive and professional first impression
  • Answer incoming calls, schedule appointments, and address client inquiries
  • Manage appointment flow to support efficiency for the medical team
  • Accurately enter and update patient and client information in the computer system
  • Process payments, invoices, and financial transactions
  • Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care
  • Provide clients with information regarding services, treatments, and general pet care
  • Handle multiple tasks simultaneously while maintaining attention to detail
  • Assist with administrative duties such as filing, email communication, and record keeping
  • Maintain a clean, organized front desk and lobby area

Qualifications:

  • Previous customer service experience preferred; veterinary or medical office experience preferred
  • Strong computer skills and ability to learn practice management software
  • Excellent verbal and written communication skills
  • Ability to multitask and remain organized in a fast-paced environment
  • Comfortable handling sensitive or emotional situations with empathy and professionalism

Key Attributes:

  • Friendly, approachable, and compassionate
  • Strong attention to detail and organizational skills
  • Team-oriented with a collaborative mindset
  • Reliable and punctual
  • Ability to remain calm under pressure

Benefits (optional to include):

  • Competitive pay
  • Opportunities for growth and advancement
  • Employee pet care discounts
  • Supportive, team-oriented workplace culture

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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